Riviera Hotel & Spa

Riviera Hotel & Spa Reviews

Riviera Hotel & Spa

Saray, Güzelyalı Cd. No: 32, Alanya, TürkiyeView Hotel Details
Riviera Hotel & Spa
Riviera Hotel & SpaRiviera Hotel & SpaRiviera Hotel & Spa
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Riviera Hotel & Spa Guest Reviews

4.1/5
Very Good
77 review
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.2
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All Reviews(77)
Positive reviews(69)
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Negative reviews(8)
andytomo
Standard Double or Twin Room
Stayed in Apr 2024
Friends
4 review
4.5/5
Great
Posted on Apr 22, 2024
Beutifull location right on beach front nice food really only older people in there pools nice and clean room big enough hard to park
Guest User
Standard Room
Stayed in Nov 2022
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 4, 2022
The hotel was clean, hosts were friendly, the food was great!
kaan
Economy Double Room
Stayed in Jul 2023
Friends
5 review
3.7/5
Posted on Aug 1, 2023
First hotel
Original TextTranslated by Google
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is great, great service, people are very helpfull and always in a good mood. They take allergies and diets in account, good and varied Food. We like the staf and manager, they are very into the people. Hotel with different quests. Lot of fun and ofcourse good cocktails.
Guest User
Stayed in Jul 2023
Family
0 review
4.0/5
Very Good
Posted on Jul 16, 2023
Nice and clean hotel in a good location. We had a family room in C block with a side sea view which we liked. On arrival they gave us a room which had not been cleaned, which was a let down after long travel and no apologize was given. Food was good but the restaurant lacked atmosphere. Service in the restaurant was excellent but the reception was quite blunt and sometimes even rude.
Response from Property: Dear Guests, Thank you very much for choosing our hotel when planning your holiday. It was a great honor for us to welcome you as guests in our house. In addition, we would like to thank you for the time you have taken to submit your nice lines.We are very sorry for the problem you are having with the room. If you give us a chance to make amends and choose us again, we would be very pleased. We really hope that we will be able to welcome you again in our hotel. Until then, we wish you a wonderful time and stay. With kind Regards Head of Guest Relation
Guest User
Stayed in Jun 2023
Family
0 review
4.0/5
Very Good
Posted on Jun 1, 2023
Food would be better. For me every day all food was like same taste. I would love to see some more European food not so much veird Turkish food. There is no wifi in the beach which is a big minus. Room cleaned every day. Good service and friendly staff.
Response from Property: Dear Katri, Thank you very much for choosing our hotel when planning your holiday. It was a great honor for us to welcome you as guests in our house. In addition, we would like to thank you for the time you have taken to submit your nice lines. You can be sure that the necessary arrangements will be made regarding the foods. We really hope that we will be able to welcome you again in our hotel. Until then, we wish you a wonderful time and stay. With kind Regards Head of Guest Relation
Guest User
Stayed in Oct 2023
Other
0 review
5.0/5
Outstanding
Posted on Oct 14, 2023
I stayed at the hotel in the first week of October 2023. The hotel, although located in a large crowd of other hotels, has an excellent location. Everything is close... on the other side of the street we have a beautiful palm park with beautifully illuminated fountains at night, and right behind it is the nice sandy beach of Kleopatra. Behind the hotel, on one of the main streets, there are bazaars. If you go right for 1 km you will reach their center, and right next to the bazaars there is a beautiful port with fascinating ships. Leaving the hotel to the left, after about 300 meters you will reach the cable car to the top with the fortress. Hotel guests are mainly elderly people, 80% from Germany. Clean rooms, cleaned every day, good service, good food... we recommend this hotel. The only disadvantage is that it is far from the airport in Antaly - 2 hours by bus.
Guest User
Stayed in Oct 2023
Family
0 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Riviera hotel & spa Alanya, great service and everything work so Well. - allinclusive was good. Fresh food. - service drinks at buffet To tabletti when Lunch and Donner exra 10+ For that - bar Restaurant good service To tables. Friendly workers - reseption workers also help full, only one not "" understand" us 😉 -invalid thing dissabilitu peoble they are helpfil.. But remember old building and examble elevator too small To wheelchair - familyrooms toiletseat is little, not good To dissability peoble - rooms are very clean and rhey give water bottles To room every day. -near is many restaurants - you can rento bike, wheelchair, at hotel. - pool area 2 pools near everything. - inside pool was closed.. We didnt know it, before we go To hotel. - thank you elfull staf/ manageri, and everybody at hotel. We realu enjoyed our holiday and one reason was smiley workers 😊🥰 -
Guest User
Stayed in Jul 2023
Other
0 review
4.0/5
Very Good
Posted on Jul 22, 2023
We had a wonderful holiday at Hotel Riviera & Spa. The food is very extensive every meal. There are Turkish dishes, but if you really don't want that, you can also put together a meal that is more Western European. There is more than enough choice. All inclusive drinks are fine. Too bad that cocktails are not included, if only the standard cocktails. The coffee and tea are tasty. You can grab coffee and tea almost all day long. Rooms spotless. Just like the rest of the hotel. You see permanent staff cleaning. You can eat off the floor. Swimming pool very clean. You are not allowed to reserve a lounger with a towel, but unfortunately that happens anyway. It is not maintained. But in itself we were able to get a bed. Perfect location. Right in the center by the sea. You cross the one-way street and you are on the beach. You can rent beds on the beach, but we just sat on our towel. Within walking distance of all shops, walking distance from the harbor where all the pirate ships are located and walking distance from the cable car and the cave. Walking distance from all kinds of restaurants where you can also have a drink, for example. And smoke a hookah. We found the staff in the restaurant to be friendly. There was a gentleman who was less friendly. At the reception too. One was much friendlier than the other. Chambermaids were very friendly All in all a good hotel in the center with good food and everything nearby. Very different from the hotels far from the city we've seen. Those are huge resorts. I think they have more in the hotel in terms of service, but outside the door there is nothing to be found there. It's just what you like more.
Guest User
Stayed in Jul 2023
Other
0 review
5.0/5
Outstanding
Posted on Jul 15, 2023
The hotel is excellent in every way, my wife and I had a great time during our week there. The staff were very friendly and helpful, the all inclusive catering was impeccable, the quality of the food, drinks and choice was above expectations. The hotel is in a very good location, close to the beach and also close to the city centre. There are plenty of short and long programs departing from Alanya, in case you want to get out and about. It is fantastic value for money, and I would recommend it to anyone looking for a real relaxing holiday.
Response from Property: Dear Guest, Thank you very much for choosing our hotel when planning your holiday. It was a great honor for us to welcome you as guests in our house. In addition, we would like to thank you for the time you have taken to submit your nice lines. We really hope that we will be able to welcome you again in our hotel. Until then, we wish you a wonderful time and stay. With kind Regards Head of Guest Relation
Guest User
Stayed in Mar 2023
Family
0 review
5.0/5
Outstanding
Posted on Mar 15, 2023
We have spent the whole week in the hotel and we are extremely satisfied. The room was clean, the staff helpful. The hotel is situated close to Cleopatra’s beach, nearby a lot of playgrounds for kids. The spa staff is really helpful and professional. We do recommend! We have tried the Turkish bath and it was en awesome experience! They are trully professional! The best of all was all inclusive. The food was not only extremely delicious but also served and offered in the most elegant way. The food was always decorated in such a way that it made you eat everythig. And everything was tasty. Huge choice of main dishes, desserts etc. Every day something new to choose from! The only drawback was alcohol choice: all inclusive offered no colored drinks, just vodka and gin. Everything else you have to pay for. But, as we are not of drinkers, it did not bother us. All in all: we would definately be back there! Thank you!
Response from Property: Dear Joanna, Thank you very much for choosing our hotel when planning your holiday. It was a great honor for us to welcome you as guests in our house. In addition, we would like to thank you for the time you have taken to submit your nice lines. We really hope that we will be able to welcome you again in our hotel. Until then, we wish you a wonderful time and stay. With kind Regards Head of Guest Relation
Guest User
Stayed in Feb 2023
Couples
0 review
5.0/5
Outstanding
Posted on Feb 21, 2023
Friendly, professional and impeccable service, excellent food and good standard of the hotel. Hotel located very close to the beach. Even though it was a winter season, the hotel was fully booked which proves its value. I would certainly choose this hotel again.
Guest User
Stayed in Jan 2023
Family
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
TLDR: Great location, clean rooms, nice fresh buffet, amazing staff (especially Selcuk Uysal and Adem Zorbaz). Traveling with my mom to Alanya we hoped to have a good vacation. Riviera Hotel & Spa does no disappoint. The rooms are nice, clean and a fantastic location. The buffet is fresh, tasty and with slight variations daily both for breakfast, lunch and dinner. There’s lots of options so you definitely try something new everyday but you will always find something even as a picky eater. What really deserved the biggest stars in this review is the staff. Smiling, helpful, they definitely can say a sentence or two in your own language and they make the most important part of having a good vacation. We want to mention especially mention two waiters: Selcuk Uysal, the nicest, kindest person, he’s professional yet still makes you feel like a special guest with his presence and attention and also, he makes a fantastic turkish tea. Adem Zorbas, funny, upbeat, professional and makes sure to remember small details about you. These two waiters are the reason that we come not just for the food every day during our vacation, but also to experience the true kindness of Turkey. Thank you!
Response from Property: Dear Anja, Thank you very much for your nice comments, 5 points over 5 and for choosing us for your holiday. We will share your kind comments with our staff. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Head of Guest Relation
Guest User
Stayed in Jan 2023
Other
0 review
3.0/5
Posted on Jan 31, 2023
First of all, it is common practise to show you the 'better room' for first night just to maybe convince you to pay extra for it - later it is clear that the only thing you'll pay for is the direct sea view, nothing else within the room itself does not change. The years of glory is way behind this hotel...food is average, sometimes not really tasteful. Every breakfast is exactly the same. The worst part is that if you don't have all-inclusive you need to pay extra for any other drink than water (coffee or tea, any juice as a side to your meal) - this is the first time I've seen such a practise...not cool at all. Big plus is the location - beach is one minute walk from the hotel.
Response from Property: Dear Guest, Thank you so much for choosing us and taking time for comments. We were really upset when we read the comment you made. We respect you and your comments. The interior decoration of our rooms is the same. The only difference is the view. Ofcourse we give our guests a nice and correct room which category rooms they booked. My friends only tell this to our guests to give an information or an offer for a room with a sea view. We don't understand why you perceived a bad intention in this. Our food, especially our breakfast, is adequate, varied and delicious. As in all hotels, drinks are charged for half board guests in our hotel, except for 1 piece of water next to dinner. We wish you healthy days Best Regards Guest Relation
Guest User
Stayed in Jan 2023
Family
0 review
3.0/5
Posted on Jan 31, 2023
+ Very good location, great food, clean room. - Terrible internet/WiFi, unpleasant workers on bar and restaurant, thin walls so forget about sleep when there is a party or group check out during night
Response from Property: Dear Artur, Thank you so much for choosing us for your holiday and taking time for these comments. A new internet network arrangement was recently made in our hotel. Your criticism about the staff will be taken into account by the hotel management. We have not had any problems so far with regard to the building wall structure and the hearing of the sound. We're thinking about what we can do about it. We wish you healthy days Best Regards Guest Relation