Eftalia down Town

This is a reasonable Hotel, clean tidy comfortable, the food is fair, always something you can eat, a very good selection, bedrooms are standard, but there are some very dodgey practices when it comes to paying for goods and services. On checking in we purchased a fridge and safe, but could only pay cash?? I bought beach tickets pay only by cash?? The first few drinks at the bar were also cash only, but when I insisted I only had a card, the card machined turned up and my bill was recalculated and was reduced by 300 tl ?? The most disturbing thing was the waiting staff, though very friendly, they took too much interest in the young teenage girls, in fact my Grandaughter was for ever pestered with telephone numbers and invites to the beach. The management needs to look at the behaviour of certain staff members. Also the swimming pool is to small, 3 of our party went down with stomach bugs after spending a day around the pool. The beach bar though is excellent, good decent staff and great lunches with reasonable drink prices.

Very bad stay. We had a less than satisfactory stay at this hotel. On the day of check in the reception staff was rude and unhelpful. Our room was smelly and not as advertised. We had to wait till next day to change the room. Always ask for and get a sea view room. The rooms Don't have WiFi or coffee or tea making facilities. Reception staff mostly don't speak English. Telephones in our 3 rooms didn't work at all. Room fridge has to be paid 1 euro per day. As far as the food goes they don't serve genuine Turkish food and wholly unimaginative. Same menu every day. It's not worth it to eat dinner unless you want to go for buffet option. However please see my other reviews. We understand this is not a Five star Hotel. Air conditioning in our 3 rooms were not working properly and either the unit was not working properly or remotes were not working properly. In one of the rooms shower door was broken and in another shower was temperamental. The shower was blocked in one room. Pastries in the morning were almost stale and uncovered therefore flies can land on them.

Room is ok. Cleaner very nice, we don't like people entering our room. She gave us more towels and pillows and took our rubbish. The food is plentiful but the same everyday. Food is ok if you like salads and not much in way of meat. Chips and kebab chicken was done outside. Breakfast - don't expect full English at best its hard boiled egg, cold beans and toast. Drinks - outrageous prices. Got 2 cocktails , cost 30 Euro!

We had a less than satisfactory stay at this hotel. Our room was smelly and coffee or tea making facilities. Telephone in our room didn't work at all. Cleaner very nice, kind and helpful. As far as the food goes they don't serve genuine Turkish food and wholly unimaginative. Same menu every day. The hotel has a very small pool for three buildings, which is always crowded and impossible to get into. Receptionist very rude and not help full. Reception staff mostly don't speak English. On the day of check out the reception staff was rude and unhelpful. On the check out day we were waiting around 3 hours at the lobby for our transport and the A/C was working and suddenly it didn't work and we informed it to the reception. Then the receptionist claimed as the A/C hasn't been working from 10 days and we were lying. My husband and the receptionist had an argument and that person doesn't know to be polite to customers. DON'T GO TO THIS HOTEL IF YOU WANT A PLESANT EXPERIENCE ON YOUR HOLIDAY !!!!

Where do I start- 3 hours transfer from airport Receptionist very rude and not helpfull One plug in the room You have to pay to use the fridge Pool to small and was never cleaned and checked Dailey very cloudy we know as we watched them sweep the dirt into the pool as we had a pool view room. Food was awful breakfast and dinner You have to pay for your drinks at dinner time thought it was half board My husband got food poisoning Then I got ill with the sickness and diorrea so 4 days out of ten ruined. Lucky daughter didn’t get it but ruined her holiday aswell. Everyone we spoke to had got ill Lost a lot on money on trips never got money back. Very dirty and unhygienic hotel. Cats all over the tables. No one around to help you at all. The beach our feet got cut up because of the rocks no signs to say about them. Will never ever come back here again!!! Has put us off going to turkey ever again!! AVOID THIS PLACE LIKE THE PLAGUE!!!!!! Dirty smelly awfull hotel!!!!

Our family holiday experience at this hotel was the worst ever. The hotel is a 3-hour bus ride from the airport. It's hard to believe, but there's no internet in the room, only in the reception area. The hotel has a very small pool for three buildings, which is always crowded and impossible to get into. Our family room had a bunk bed for our 16-year-old, who is tall at 1.90 cm. On the third day, my kids caught some kind of mystery virus or bacteria in the hotel, and they had diarrhea and vomiting all night long. The next morning, we asked a receptionist to get a nurse or medical attention for my son. He said to get a taxi and go to the hospital. I explained that I needed a nurse for medical advice, but he insisted the nurse not a doctor. He was incredibly rude and unhelpful. The hotel management did not apologize for the incident. On the beachside, there were sharp rocks making it very dangerous to get into the sea. There were no signs to warn you to be careful when entering the water. The food also wasn't too good, we didn't enjoy it. These are based on my own experience and only my humble opinion about the hotel.

The hotel is well situated facing the sea, handy shop on next corner, to pick up essentials and drinks etc. I found some of the reception staff, not particularly friendly or helpful. Room was cleaned daily by a lovely maid and fresh towels. Restaurant staff friendly, plenty of choice for breakfast and evening meal. Don’t expect bacon at breakfast as it’s a Muslim country, but plenty of other choice.

Terrible hotel when we arrived at 2am in the morning reception staff was not helpful at all then to be told we had to pay for the fridge in the room for 2 weeks was 14 euros and they don't provide water so heads up make sure you call and get some before you get there . Disgusting when you have paid all that money to go on holiday, the rooms was so small not a family room at all when we booked a family room . the 2nd day of been there everyone was ill with sickness and diarrhoea we was a big party of 10 people and all of us was ill for over a period of 6 days . the hotel was really bad with people being ill while we were there. the pool is really small and is not clean at all one child was rushed to hospital with E.coli from the pool and was really ill . The kitchen near the pool had trays of meat open on the floor where fly's was all over the meat. breakfast was very poor not a lot of choice at all we paid for b&b and only had breakfast once at the hotel. in the rooms there was plug sockets hanging of the walls the patio doors would not close right let alone even lock, the fridge didn't get cold at all disgusting when you have to pay for this . there was rubbish all down the side of the hotel block where you entered, old sun loungers old cookers, wood, black bags was just a dumping ground really . The reception area only had one aircon unit working it was ridiculous was cooler outside then it was in there . when waiting for our transfer one receptionist offered a guest a fight outside all because the guest was complaining there was only one aircon unit working and it was too hot in there ! Absolutely shocking behaviour . we was so glad we was leaving that day. This was our 6th year running going to turkey and have always stayed in the eftalia hotels, eftalia downtown ( Aytur) we would never go back to this hotel again. one positive note though the shop under the hotel was very cheap as a bottle of water was only 10 lira (£0.22p). i know everyone's opinion is different and some people might love it here but this was ours .