To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(106)
Positive reviews(5)
Negative reviews(1)
Guest User
Standard King Room with Courtyard View
Stayed in Aug 2024
Couples
1 review
1.0/5
Posted on Aug 11, 2024
First stay here. Great location. Very friendly staff. Room was very spacious, 2 nightstands and outlets on both sides including USB plugs. Desk/chair and a second chair. Refrigerator in room.
My only suggestion for improvement would be a microwave in room.
Shannon Grass
Mobility Accessible Standard King Room with Tub
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 26, 2024
This is a great hotel in a great location. It was nice to step into a property that has it's own unique look and feel. The staff were amazing/awesome. The dining facilities are also great, with amazing ambience. I found the room to be quite comfortable - very clean and updated. I will be coming back again!
Suzanne
Standard King Room with Neighborhood View
Stayed in Oct 2022
Family
1 review
4.7/5
Amazing
Posted on Oct 29, 2022
I was initially concerned when I called in and didn’t have the best experience with the reservations team. The staff onsite were really nice, the hotel was clean and the location was great! I’d go back to this hotel and I’d recommend it to a friend.
Guest User
Mobility Accessible Premium King Room With Tub
Stayed in Jun 2022
Couples
1 review
4.2/5
Very Good
Posted on Jun 27, 2022
Hotel and hotel service is great! Parking service is terrible! Front desk was extremely nice and accommodating. The valet parking attendant was by far the worst I’ve had in my life. Without greeting, he rudely (]with a tone) said we have to check in before bringing the car in the garage. He kicked us out of the garage. So I did so at front desk while my girlfriend drove circles around the block. Not a big deal so far, until we returned with our $30 paid parking ticket. The valet man then said we can’t park in there, because there is no room. But we just paid the front desk, right? We then mentioned that we paid “so can you please park our car?” The valet then tells us to “the hotel has nothing to do with this parking lot!” even though the entrance sign says Hotel Indigo. Other customers in the lot told us to go somewhere else because he was terrible and rude with them. So we drove around in the very busy neighborhood and found a $10 lot over half a mile away. We came back and explained to the front desk what happened and she kindly gave us a bottle of champagne and water and refunded our parking. She also offered discount breakfast AND her personal parking space! Wow. She really cared about customer satisfaction. Highly recommend this place, but park elsewhere!!!
Guest User
Standard Two Queen Room with Neighborhood View
Stayed in Aug 2022
Other
27 review
5.0/5
Outstanding
Posted on Aug 14, 2022
Great location, comfortable and spacious room. The service was great. health.