With a stay at Grand Hotel Eurasia, you'll be centrally located in Almaty, within a 15-minute drive of Shymbulak Ski Resort and Dostyk Plaza. This ski hotel is 0.5 mi (0.7 km) from National Museum of Kazakhstan and 0.5 mi (0.8 km) from Presidential Palace.
After a day on the slopes, enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at the hotel's café, which features a bar/lounge. Dining is also available at the coffee shop/cafe.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Almaty? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 25 guestrooms featuring refrigerators and minibars. 38-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
AAlvenAi2024.05.11
The hotel is located in the center of Almaty. There is a big shopping mall opposite the hotel, which is very convenient for eating. The hotel is a little old, but it is cost-effective for this price range. I met several Chinese people.
With a stay at Mildom City Hotel, you'll be centrally located in Almaty, within a 15-minute drive of Shymbulak Ski Resort and Nedelka Park. This bed & breakfast is 0.5 mi (0.9 km) from Almaty Opera House and 0.8 mi (1.3 km) from Lermontov Russian Drama Theatre.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and tour/ticket assistance.
Take advantage of the bed & breakfast's 24-hour room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 15 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.10.07
В полне хороший отель...да уставший...но всё же....полотенца для рук ног лица и тела... мыльно рыльное всё есть...бар битком....чай сахар есть....фен чайник.. есть гладильная комната...хорошее расположение....рядом много что есть...и дати место тихое...
With a stay at Grand Mildom Hotel in Almaty (Medeu District), you'll be within a 15-minute drive of Shymbulak Ski Resort and Dostyk Plaza. This hotel is 0.5 mi (0.9 km) from Colibri and 0.7 mi (1.1 km) from National Museum of Kazakhstan.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 112 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
GGuest User2024.01.09
Hotel is really good, centrally located and opposite to dostyk mall. We have been there in the month of October on the 9th floor. Rooms was very good neat and clean with city & mountain 🏔️ view'. Confrance hall Swimming pool facility Spa facilities Secret club on the 9th floor They also have some smoking 🚬 rooms Over all this hotel is really good and value for money. Thanks Mildom hotel team
Excellent
40 review
4.3/5
Price from
₹ 8,488
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
Come and visit our newly opened hotel Holiday Inn Express Almaty. In the heart of the Central Asia region, the hotel boasts 184 spacious, well-equipped rooms finished in elegant style, from which you will be able to enjoy exceptional views of “Mountain Town” Almaty. We are very close to the Central stadium, the largest sports complex in Kazakhstan. You might want to be closer to your favorite team, then your best option is to stay at Holiday Inn Express. We look forward to welcoming you! Whether you are travelling as a couple or family or single, you can choose between our standard one queen size bed or two separate beds room configuration with a view of our magnificent mountains. It's the smaller details you'll appreciate while travelling, such as the choice of soft pillows and plush mattress toppers for a comfortable night's sleep. Keep entertained with cable satellite TV on flat-screen TV, and stay connected with multi-device high-speed wireless internet right from the comfort of your hotel room. Our ultramodern bathroom is equipped with hairdryer, magnifying shaving and make up mirror as well as all the amenities you could possible need during your stay. Electric current: 220 Volts. Smoking rooms & connecting rooms are also available. A distinguishing features of the hotel are an elegant bar and lounge area, plus a modern venue for conferences of business events. We also offer you available coffee breaks packages. We expect for your best stay here in Almaty, Kazakhstan.
GGuest User2023.06.29
What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service
A stay at Holiday Inn ALMATY, an IHG Hotel places you in the heart of Almaty, within a 15-minute walk of National Museum of Kazakhstan and Kazakhstan Independence Monument. This 4-star hotel is 0.7 mi (1.1 km) from Presidential Palace and 0.8 mi (1.3 km) from Central State Museum.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at Glasshouse, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Almaty? This hotel has facilities measuring 7952 square feet (739 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.06.26
The breakfast was good, but not fantastic. The room was good and clean, there were some supplies in the toilette. Parks and places around the hotel are nice, and you can have a good walk around, if you wish. There were always noise (I'd assume cleaners did some work) quite early in the morning. Another issue is that the breakfast time in the morning is until 10am sharp, which is not convenient for people travelling from Europe for leisure. As I understood, there're no alternatives available. We asked a bottle of water and an additional blanked to the room, and it was challenging to get them. Particularly, with the bottle of water, as they refused to put the cost of it on the hotel room, but requested a cash payment. It was a surprise for us.
The affordable ibis Almaty Jetisu is a part of the first Accor's combo-hotel in Kazakhstan. Comfortable rooms with innovative Sweet Bed by ibis, fitness center, sauna - hotel provides everything needed for relaxation or effective business performance. Located in the same building with Novotel Living hotel and restaurants. Large beautiful lobby decorated with contemporary art pieces and greenery elements serves as a social hub.
GGuest User2023.10.04
Good size room, more amenities than expected for an Ibis including dressing gown and slippers. Small modern bathroom. It's a new hotel but some fixtures already show wear and tear, for example the toilet paper holder is coming away from the wall. I like the filtered water stations for endless refills of your provided carafe. Great location, shops and restaurants all around. Good gym and large modern sauna. Helpful staff provide good service and speak English. ”Line Brew” attached restaurant has delicious food at very reasonable prices. Breakfast buffet is a standard selection. Great value and recommended.
Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.
GGuest User2023.11.05
Had a really wonderful stay here. The staff were absolutely top notch! They organized my airport transfers, and transfers within the city, to perfection. Always quick to respond over email. The hotel too was very nice. Newly refurbished rooms, and a really wonderful rooftop spa. Only one small issue was the room was too hot, and it wasn't possible to control the temperature.
Located in Almaty (Almaly District), FM Hostel Almaty is within a 15-minute walk of MEGA Park and Hippodrome. This hostel is 10.1 mi (16.3 km) from Shymbulak Ski Resort and 1.1 mi (1.7 km) from Gabit Musrepov Kazakh Theatre for Children and Youth.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
GGuest User2024.05.05
Suitable for an overnight stay of one or two nights. A little outdated furniture in the room. There is a shared kitchen with a stove and utensils. Two shared bathrooms with showers. The neighbors are not noisy. Nearby is a shopping center with a supermarket.
Located just 15 kilometers from Almaty International Airport the Ramada Almaty is the smart choice for business trips and events within easy reach of Almaty City Hall Atakent International Exhibition Centre Koktem Business Centre Kazakh-British Technical University and the central train station. Visit Old Square Ascension Cathedral Central Park Monument of Independence and the Botanical Garden nearby. This facility features a spa fitness centre indoor pool concierge car rental desk airport pick-up and drop-off free parking on-site dining event rooms and business centre. Enjoy complimentary wireless Internet access and complimentary hot breakfast with the option to upgrade to a deluxe breakfast buffet for a fee. All guest rooms feature desk safe iron ironing board hair dryer coffeemaker mini refrigerator minibar and flat screen HDTV. Select the Executive Floor guest suites offering exclusive access to the Executive Lounge. Smoking rooms available upon request. No pets allowed.
GGuest User2023.03.18
On a holiday in Kazakhstan for 15 days, my wife and I stayed at this hotel on 3 different occasions and have returned with mixed reactions - 1) 2 Nights on the first leg of our trip - Though the hotel and room looked a little rundown requiring refurbishment, it was a comfortable stay and service though, very stiff and formal, was acceptable. Breakfast - Very good; Communication - Poor due to most staff members being unable to communicate in English. 2) 1 Night on the second leg - Room very good. Service - Stiff but again acceptable. Breakfast again very good and communication poor. BUT the worst part was that the integrity of house keeping and reception staff was suspicious. While checking out after our first stay, my wife had left behind a set of clothes in the wardrobe. This came to realization, after reaching our next destination and I immediately called up the hotel and informed them. The lady assured that she would check and ring back, which she never did. When we checked-in around 5 days later, I was told that house-keeping had reported that nothing was left behind. My wife was firm and we asked to speak to a senior manager or the GM. It was then that we were asked to please wait for a recheck once again. One hour later, I received a call in my room, requesting me to collect the dress from the reception, without the courtesy of having it sent up to our room. 3) 1 Night on the last leg, before taking our flight back home. Room - Small and in very poor condition with walls having peeling wall paper and stains, Shower room, very small restricting mobility for me at 184cms height. I requested if the room could be changed but was answered with a curt - SORRY. OVERALL - This hotel definitely needs to upgrade it's service which is the FIRST ESSENTIAL in the hospitality business. A mechanical smile and words of welcome are not enough to convince a traveller to come back. If my bookings were not pre-confirmed, I would certainly not re-visit after our experience on the second time.
With a stay at Saraishyq Hotel in Almaty (Jetysu District), you'll be within a 10-minute drive of MEGA Park and Gabit Musrepov Kazakh Theatre for Children and Youth. This family-friendly hotel is 5.6 mi (9.1 km) from 28 Panfilov Heroes Memorial Park and 5.7 mi (9.2 km) from Hippodrome.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a hair salon, a television in a common area, and complimentary use of a nearby fitness facility.
Satisfy your appetite at Agayin, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, or dine alfresco. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has facilities measuring 753 square feet (70 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 40 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
GGuest User2022.09.04
So, I booked 4 nights on two separate bookings for different rooms having extended my stay in Almaty. As such, the photos provided represent a ground-floor double room and a upstairs family room with a mezzanine. Most importantly, for the price paid, which was very reasonable indeed, I consider the hotel to be of superb value. As such I shall order my opinions according to their importance. Firstly. The staff were very friendly and professional throughout the stay including the security. Secondly, I approve of the interior of the hotel - the overall design of the rooms being very comfortable indeed, and unusually spacious. The breakfast from 7-10 was cosy and supplied all the necessaries, though I would recommend fried eggs for the future. In addition to the above, the double room had satellite TV with access to the internet - i.e. YouTube etc. The swimming pool, though I didn't use it looks fantastic, and the restaurant food is well-priced and delicious (I recommend the lentil soup, with Chicken-Spinach and a side of rice). Though there was construction work happening which could have been a little more tidy given that some guests have to navigate through it, I would still rate this hotel a 5/5 for the value of the booking. 👍
Excellent
72 review
4.3/5
Price from
₹ 4,043
per night
Check Availability
See all Hotels near Fountain with Zodiac Signs
Top Pick Hotels near Fountain with Zodiac Signs
See all
Check out our most booked hotels near Fountain with Zodiac Signs from the past 30 days!
No.1
4.1/5
328 review
Kazakhstan Hotel
Almaty | 0.32KM from Fountain with Zodiac Signs
"Delicious breakfast""Convenient location"
Select dates to view prices
No.2
4.5/5
91 review
Novotel Almaty City Center
Almaty | 0.58KM from Fountain with Zodiac Signs
"Great stay!""Great location"
Select dates to view prices
No.3
4.3/5
73 review
Almaty Hotel
Almaty | 0.89KM from Fountain with Zodiac Signs
"Great location""Great stay!"
Select dates to view prices
No.4
4.3/5
56 review
Alma
Almaty | 0.62KM from Fountain with Zodiac Signs
"Great location""Great stay!"
Select dates to view prices
No.5
4.4/5
34 review
The Dostyk Hotel
Almaty | 0.34KM from Fountain with Zodiac Signs
"Good Location"
Select dates to view prices
No.6
4.3/5
14 review
Park Hotel Almaty
Almaty | 0.53KM from Fountain with Zodiac Signs
"Good Location"
Select dates to view prices
No.7
4.3/5
30 review
Grand Sapphire Hotel
Almaty | 0.91KM from Fountain with Zodiac Signs
"Great stay!""Great location"
Select dates to view prices
No.8
3.6/5
37 review
Mildom Hotel
Almaty | 0.92KM from Fountain with Zodiac Signs
"Good Location"
Select dates to view prices
No.9
3.7/5
9 review
Mildom Premium Hotel
Almaty | 0.93KM from Fountain with Zodiac Signs
"Good Location"
Select dates to view prices
No.10
2.9/5
0 review
Iris Hotel
Almaty | 0.82KM from Fountain with Zodiac Signs
"Good Location"
Select dates to view prices
Latest Reviews for Almaty hotels
See all
Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.4/5
Excellent
GGuest UserWe recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo
GGuest UserCentral hotel in Almaty, everywhere else was quite expensive so I chose Renion Park hotel. It was similar to the photos but sadly the room was way too hot for me, thankfully I could open the window! Other guests kept me awake from running up and down the corridor all night and one even tried to get in my room I think, not realising it wasn’t theirs! The room itself is adequate and has most things you need but lacks finesse and is a bit rough around the edges. For example the sink had no plus, some of the skirting boards were falling off and light fixtures had gaps where you could see behind. However the location was good and you can walk to most things, the view of the mountains was beautiful. Be aware that most international credit cards don’t work very well in Kazakhstan so book via an international platform so they can charge you properly!
IINFOKODEThe room was not cleaned; no drinking water was provided (drinking water for the next day). I have stayed in this hotel many times, and this time it feels much worse than before.
GGuest UserIt’s not new but generally speaking it’s good. After my nightmare stay in Astana and aktau with those international groups’ properties I am more certain about it.
GGuest UserHad an excellent stay at Best Western in my recent solo trip. -Excellent Staff especially Aruzhan who was very helpful, dedicated and patient. She helped in resolving a payment issue. -Great location, next to Expo, some local cafes. -Breakfast was nice with many options including customized omlette. Would love to stay here in my next trip.
TteslaheapHe arrived by the pair during the quarantine. For the day he called and agreed for 12 thousand per day. He said that I would arrive at midnight from the SD on what and go to the evening in the Sabbath. When entering the respiratory, they were counted as three days, but for 13500 tog (!). I mentioned the reservation but did not answer that I was not aware and I agreed, as it was too late to look for anything. At 12:00, the call is called and asks why we haven't left yet. I explained that the hotel has been agreed on time and price. But at the respiratory began to insist on their adopted rules. I know it perfectly, I have been to different hotels in the world. But still it is necessary to synchronize work between staff. Every guest should explain 3 times to understand. Such attitude towards customers and irresponsibility is immediately taken into account. Also significant minus was on infrastructure. In the shower every day the water pressure was lost and even stopped. It was necessary to call for those support. The refrigerator and the container in the room are noisy, so you had to turn off to sleep. The elevator in the building is not at all. You had to drown on the third floor daily. Spa/sauna is not released during the time. Waited for their time for half an hour. Breakfast is average, after the second time there is already a desire to go there. During the quarantine there were very few guests, man 10 probably. And the service was very weak. Maximum reach 2 stars.
AAnonymous UserThis trip I had a room where a refrigerator and AC doesn't work well, the shower cabin had bad drain. Somewhere smoking and I feeled tobacco smell in the room. And when I opened my window for ventilation I listened every 15 minutes planes. No need to stay in the 703 room.
GGuest UserRather simple and quite clean structure, located not far from the center of Almaty. My room was quite spacious and clean, equipped with a balcony, bathroom with shower, courtesy set, in particular I found the bed very comfortable. Overall it is a good structure, in my opinion not yet accustomed to welcoming tourists from all over the world. Breakfast and language barriers (only one receptionist out of four I've had to deal with spoke English) to be improved. For the rest, I would recommend it.
AandrewsE1824WOI had an 11 hour layover between my flight from Dubai to my flight to Atyrau and was really searching for a hotel near the airport that was convenient and reasonably priced. Grand Hotel Erbil is both of those. I made the booking online with the option to pay on arrival. The booking made provision for a free shuttle pickup from the airport and a very reasonable transfer back the following morning. The hotel confirmed everything by Whatsapp. Contactless payment. Clean room. Clean linen. Friendly and efficient service. I ordered a simple burger and chips via WhatsApp and the food arrived hot and fresh. Minibar is fully stocked and reasonably priced. Their menu is extensive (55 page book) and they cater for everything from a bowl of hummus to platters of meats, cakes, cocktails, etc. For a traveller, this hotel is well worth it. Thanks, Grand Hotel Erbil!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.