Search Best Hotels in Almaty

Были в номере люкс, это конечно не люкс, но в целом все было хорошо, уборка в номере и смена полотенец каждый день, предметы гигиены. Больше всего понравилось расположение, очень удобно было добираться в разные места и передвигаться пешком, просто вечером погулять возле Дворца республики. Завтрак входил в стоимость, был с 7 до 11,но по факту в 10 уже есть было особо нечего, поэтому если хотите позавтракать, надо вставать рано, чего в отпуске не хочется. Сауна, бассейн и тренажёрный зал на троечку, но мы и не ради этого ехали. Территории своей почти нет, но при этом всё таки можно посидеть вечерком на улице за столиком, ввиду отсутствия балконов. В целом можно рекомендовать как хорошую и доступную гостиницу.

Not to say that I was delighted with this hotel, but also I can't say that it was very bad. There were mixed feelings from staying here, from here and such an assessment. Location from the point of view of the proximity to the airport – excellent. And in terms of life, it is not very convenient. And here I mean not the location relative to the city center even. Beneath the windows is a washing machine and a refuelling machine where the woman communicates with customers at night and in the morning by the speaker, it severely hinders sleep and affects general well-being. The curtains have also had to curtain, otherwise the light bulb will hinder sleep. In general, my nights were uneasy: light in the window, the inability to open the window to let out the fresh air (though it is possible to do better). It was necessary to explain to the taxi drivers where the main entrance to the hotel is located, which looks like a service and not for the first time you guess that it is the entrance. Your own free transfer – is a miracle, they want to say great thanks for two beautiful trips. The first, from the airport, thanks to the wonderful man that while I was dealing with the lost baggage, he didn 't leave and waited for me this hour, although we didn 't even get in touch because I forgot to warn the hotel that I was delayed at the exit from the airport. Great human thanks! The trip to the airport was not less comfortable, everything was on time and at the top level! Staff on the respiratory was always friendly, responsive, went to meet when needed. Thank you very much) Room service was also excellent. As for the interior decoration, the room had everything necessary for a comfortable stay, the truth at the table was extremely uncomfortable to work unless you are amateur to throw Leg on leg and etc.

Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty. Will definitely come back here if we’re back in the city.

I spent a night at Tenir Eco hotel and it was a truly amazing experience, out of the ordinary. The hotel is located in Shymbulak in high altitude. Rather than a hotel, it is an ensemble of small individual “houses” and each has a sauna and the comfiest beds ever. The views are amazing and the room is very well equipped especially given the isolated location. Service was top-notch and If you need anything during your stay, you can call the reception and they would bring us anything we needed right away. They are also very proactive on offering help which was really appreciated. Breakfast is served in a nearby restaurant and the food was amazing although very limited in choice. The only disappointment is is that although their eco branding, their was some single-use plastic equipment in the room (bathroom amenities, toothbrush, etc). The only thing that was missing in my opinion was a bathtub which would be an amazing thing to have after a day in the cold skiing. It’s definitely on the pricey side but well worth it for this unique location and experience !

The hotel is located in the center of Almaty. There is a big shopping mall opposite the hotel, which is very convenient for eating. The hotel is a little old, but it is cost-effective for this price range. I met several Chinese people.

Excellent complex. Hotel room is just chic. Cozy, comfortable. The main thing for all this was paid quite a little. Breakfast is included in the cost. They visited the sauna, the sauna is just excellent, sung karaoke, ordered from their restaurant, the food is very delicious. We liked everything. Next time we'll be in Almaty, we'll definitely come here

Hotel Comfortable, clean, everything new. The kitchen is delicious, portions are large and for breakfast and if additionally order during the day, can bring to the room, but staff themselves do not all know their own menu, then ask three times. Overall everything is good.

The hotel has only two pluses - this view from the window on pine and delicious coffee from the coffee maker (the capsule Lavazza). I had booked and paid three nights in this hotel, although I stayed there only two nights - an additional night was booked only for early accommodation, my plane arrived in Almaty very early and wanted to settle at once. Breakfasts in this hotel are delivered to the room as it is a mini hotel and they have no separate breakfast room. For breakfast, I have been offered for the choice of cache and toast or eggs and cut cucumber. Of the three paid breakfasts I was fed only one. On the day of the arrival I didn't bring it, although the order was accepted, on the second day did not accept the order (it turns out, breakfast had to be ordered the day before on the respiratory, which no one warned). My room was on the third floor and I asked to bring my suitcase to the room, the suitcase had to wait for forty minutes. This hotel has absolutely unprofessional staff, they have no experience in hotels and it is noticeable. Moreover, they absolutely care whether the guests will remain satisfied with their service. I asked for a return of the breakfast that the staff promised me on the resepshne - they said they would contact the service provider and make a return. But then the refusal came. That is, they said it just so to get rid of it. Another of the downsides: the hotel asks for a deposit at check-in, which is then returned on the day of departure in case of non-corruption of property in the room. No hotel in the world does that. Bed is comfortable with a hard mattress, but the pillows are inconvenient. Bedding of acceptable quality, bathroom plumbing is good. The hotel could be excellent given its location and size, but the service is badly damaging to the impression.

酒店看起來有點舊，房間裏的布草也是用了好久但好在乾淨。服務人員有幾個可以説英文，基本溝通沒啥問題。早餐不錯，種類豐富而且服務員更新的很快。都是麪包雞蛋類的俄羅斯類型早餐，想吃中餐的別想了。酒店周圍有很多不錯的餐廳，土耳其烤肉和格魯吉亞餐廳性價比都很高。國內普通三星標準吧，在阿拉木圖屬於性價比不錯的酒店