To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(52)
Positive reviews(16)
Reviews with photos/video(3)
Gee Woo
Standard Single Room
Stayed in Jul 2023
Solo travelers
45 review
5.0/5
Outstanding
Posted on Jul 24, 2023
Hotel receptionist were really professionals to help me any cases
Hotel was classic and beautiful
Ceiling was very high and rooms were clean and classical also like old Hollywood movie in good mood
Very quiet and convenient location to famous tour spots and fancy restaurants
I really enjoyed to stay here
Very relaxed and really appreciated
6/11
Guest User
Superior Double Room
Stayed in Oct 2023
Friends
2 review
3.2/5
Posted on Dec 26, 2023
The hotel location almost the center of Almaty.
Laoti
Superior Double Room
Stayed in Nov 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 19, 2023
I took a taxi directly from the airport to Tianshan Hotel and charged me 7,000. After checking in, you will be happy when you enter the house. I feel like everything is fine except for some language barriers at the reception. I especially like the bathtub, the bubbles are so comfortable.
Original TextTranslated by Google
6/9
dansecn
Standard Single Room
Stayed in Mar 2024
Business travelers
6 review
4.5/5
Great
Posted on Mar 12, 2024
The hotel is located on the south side of the Panfilov 28 Warriors Park. It is very close to the Ascension Cathedral, the Panfilov 28 Warriors Monument, the National Museum, and the Green Bazaar. The surrounding subways and buses are not far away, which is very convenient. The door is not far away. Large, internal facilities are quite satisfactory, standard configuration. Breakfast has basically everything you need, and the ingredients are of good quality. There is a Chinese restaurant 50M away from the hotel. There are Chinese waiters, standard Chinese Mandarin, and authentic dishes. The hotel's front desk and room service are very good. The mobile phone charger is broken, and the beautiful woman at the front desk uses her own charger to help charge it. The front desk provides English services and there is no problem in basic communication. Overall, it is cost-effective and highly recommended. There are many Chinese guests staying in the hotel. The only drawback is that I don't know whether the hotel itself or the neighbors are undergoing renovations, and the sound of electric drills continues during the day.
Original TextTranslated by Google
Guest User
Standard Single Room
Stayed in May 2024
Business travelers
63 review
4.2/5
Very Good
Posted on Jun 15, 2024
The room is not big, which is a bit disappointing for the hotel's reputation
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Nov 2023
Business travelers
25 review
4.0/5
Very Good
Posted on Dec 9, 2023
Service is okay, breakfast is too little. The surrounding transportation is relatively convenient
Original TextTranslated by Google
Guest User
Standard Single Room
Stayed in Aug 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 7, 2023
Really great hotel, clean and great service. The location is great, walking distance to most places. The hotel has a spa, swimming pool, and bar on the third floor. Breakfast is a continental breakfast which is also good.