Otrar Reviews

This is a very poor standard hotel. Nothing is working. Ones upon a time this was a good hotel not anymore. I will strongly suggest that you remove this hotel from your suggestions list. Thanks.

Pros: ✅Helpful front desk staff ✅Good location (5 minutes from nearest metro station, park right across the road) ✅Fifth floor balcony has nice views over the park towards the mountains Cons: ❗️The infrastructure in my room was dated - the attachment to hold the shower head was broken, the air conditioner was LOUD, the TV was an antique ❗️I stayed four days, and on thr third day I had to go to reception to request fresh towels and toilet paper. The receptionist was embarrassed and apologetic, but looking at other reviews, this hasn't only happened to just me

They didn’t have hot water when I got there, however, they did manage to make it happen on the next day. Soviet style hotel with an old aura.

The cabinets and stools are stacked together, making the space very small. The door lock is difficult to open. The lock on the balcony is also broken. The hotel does not provide slippers and mineral water. No one cleaned the room after staying for three days. The breakfast is OK.

The location is good, there is a parking lot, and there are dense business districts around. The breakfast is average, and the price does not match the room facilities. 500 per night is not worth the price, but the front desk service is good and the hygiene is OK. It's just too old and can't be compared with domestic ones

I am satisfied. The hygiene is OK. The heating is OK. The Big Butt TV series is very good.

For a house opened in 1981, it is well maintained. But the facilities are old after all, the bed is very small, no disposable slippers are provided, and no mineral water is provided. The breakfast is quite rich, but mainly Western food. The location is OK, about 5 minutes walk to the Ascension Catholic Church, there is a KFC nearby, and about 2 minutes walk to the nearest bus stop, which is quite convenient.

The room is similar to that in China in the 1990s. The equipment is old and average. It is mainly a hotel for foreigners. There is a lady at the front desk who speaks simple Chinese. The breakfast is rich and tastes good. Green and healthy food is not available in China. There are many rooms with double beds. It is suitable for business trips. The front desk collected 3500 tourism tax, which is collected separately. I don't know if I was cheated.

The room facilities are outdated, the service attitude is perfunctory, from the beginning of the stay to the departure of the hotel, the room was not cleaned, and the front desk was just perfunctory when I told it. The experience was very bad

The service is not good. There is no bottled water or slippers in the room. The breakfast is average. It is not up to the standard of a star hotel. The only thing is that it is close to Warrior Park.

The room is too small, the bed is 0.8 meters wide, the price is expensive, the hygiene is not good, the toiletries are not complete, and there is no airport pick-up. In short, this is my least favorite hotel I have stayed in in 15 years.

Rubbish, you will regret living here!

Facilities: very old Cleanliness: very average, not allowed to clean Environment: There is a park opposite and snow-capped mountains in front of it. The scenery is very good. Service: average It's okay to stay for one or two days. The location is great. There is a traffic light behind and there is Lanzhou Ramen in an alley.

A hotel with a very Islamic style, and a Chinese flag hanging at the door, this is my favorite place. But this hotel is too old, and the lobby is dark, probably to save electricity. The room facilities are very old, and the bedding is also relatively dirty. Surprisingly, there are still hotels with window air conditioners. My favorite place in the room is an arc-shaped balcony, where you can overlook the city. In addition, the hotel's restaurant is very unique and very Islamic. There are many Chinese people in the hotel