Hotels near Pirs V Mayake, Almaty

Suitable for an overnight stay of one or two nights. A little outdated furniture in the room. There is a shared kitchen with a stove and utensils. Two shared bathrooms with showers. The neighbors are not noisy. Nearby is a shopping center with a supermarket.

This is the most disgusting hotel in all I have ever encountered. And it's not even small rooms - it's just a low price to explain. I arrived at work, lived 6 nights, during this time the room was never cleaned, did not change the clothes and towels! Even the trash was not removed. The breakfast was simply terrible - even the bake was able to spoil (all fat in oil, with a disgusting taste). The check was prepared two days (!) after the expulsion. Well, I didn't leave Almaty immediately, but just moved. In general, if you stay for a couple of nights without breakfast, then probably normal. But long stops aren't suitable.

Stayed there for a night during my KZ trip, the hotel is located at a very comfortable location , the hotel rooms looks like more of heritage room with a few old decor plates and felt really warm, they provided with all the necessity services, and a secured cloak room was also there, I kept my luggage after checkout for almost a day and they were really helpful to store them at their place without any hassle and provided back the same in couple of minutes, They staff here speaks fluent English as well and take extra efforts to help their guest. Would definitely recommend to stay and get to know the services of the same.

An iconic hotel, grand and impressive. Beautiful ambience, great location, top class breakfast spread, high speed WiFi and helpful staff. Though, I arrived one day late to the hotel, the receptionist was kind to provide me room that with an upgrade. The view of snow clad mountains from my balcony was scintillating. I arrived late night, but I could get something to eat, thanks to the intervention of Lady Manager. I also got sumptuous packed breakfast as I left the hotel for a day trip quite early in the morning. The restaurant is pretty good,though a bit over crowded during breakfast. A must stay to enjoy the hospitality of this great country and people.

Hotel staff are polite and very accommodating,they fulfilled most request during my week long stay. However, the TV in the room only offers Russian and Kazakh programs tho there’s a lot of non Russian/Kazakh speaking guest. Wide variety of breakfast but gets repetitive during a long stay. Spa/sauna is complimentary but almost impossible to book, partly lost in translation as the staff in charge doesn’t speak much English and it’s always occupied for some reason.

Были в номере люкс, это конечно не люкс, но в целом все было хорошо, уборка в номере и смена полотенец каждый день, предметы гигиены. Больше всего понравилось расположение, очень удобно было добираться в разные места и передвигаться пешком, просто вечером погулять возле Дворца республики. Завтрак входил в стоимость, был с 7 до 11,но по факту в 10 уже есть было особо нечего, поэтому если хотите позавтракать, надо вставать рано, чего в отпуске не хочется. Сауна, бассейн и тренажёрный зал на троечку, но мы и не ради этого ехали. Территории своей почти нет, но при этом всё таки можно посидеть вечерком на улице за столиком, ввиду отсутствия балконов. В целом можно рекомендовать как хорошую и доступную гостиницу.

Grand Hôtel Front Desk & Bellboy are helpful and nice Room is good quality but feel dusty Swimming pool is nice

Rather simple and quite clean structure, located not far from the center of Almaty. My room was quite spacious and clean, equipped with a balcony, bathroom with shower, courtesy set, in particular I found the bed very comfortable. Overall it is a good structure, in my opinion not yet accustomed to welcoming tourists from all over the world. Breakfast and language barriers (only one receptionist out of four I've had to deal with spoke English) to be improved. For the rest, I would recommend it.

This hotel is a little expensive, but there is nothing to say about it. There are several Chinese-speaking ladies at the front desk who are very enthusiastic ^_^, and the bed in the room is also very big...

We recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo