Hotels near Td Adem-1, Almaty

I arrived in the middle of the night, and was unable to pay for the room because both of my credit cards were rejected because I did not have a PIN. The staff were sympathetic, and gave me the room anyway. In the morning I had to call back to my US banks and both said that they do not issue PINs for cards with chips, so they could not help. So I had to go out in search of an ATM and withdrew the max permitted on two different debit cards. This was barely enough to cover the bill, but I was able to pay up after a certain amount of stress. The room itself was modern and comfortable. My only complaint was that the bathroom walls and tiles are matt black, and the lights were not bright enough around the mirror to make shaving easy. The breakfast and dinner in the restaurant on site were average. I would note that I never needed a PIN at any other establishment in Almaty, nor in other cities in the region as I traveled and used credit cards without issue.

В полне хороший отель...да уставший...но всё же....полотенца для рук ног лица и тела... мыльно рыльное всё есть...бар битком....чай сахар есть....фен чайник.. есть гладильная комната...хорошее расположение....рядом много что есть...и дати место тихое...

Central hotel in Almaty, everywhere else was quite expensive so I chose Renion Park hotel. It was similar to the photos but sadly the room was way too hot for me, thankfully I could open the window! Other guests kept me awake from running up and down the corridor all night and one even tried to get in my room I think, not realising it wasn’t theirs! The room itself is adequate and has most things you need but lacks finesse and is a bit rough around the edges. For example the sink had no plus, some of the skirting boards were falling off and light fixtures had gaps where you could see behind. However the location was good and you can walk to most things, the view of the mountains was beautiful. Be aware that most international credit cards don’t work very well in Kazakhstan so book via an international platform so they can charge you properly!

Rather simple and quite clean structure, located not far from the center of Almaty. My room was quite spacious and clean, equipped with a balcony, bathroom with shower, courtesy set, in particular I found the bed very comfortable. Overall it is a good structure, in my opinion not yet accustomed to welcoming tourists from all over the world. Breakfast and language barriers (only one receptionist out of four I've had to deal with spoke English) to be improved. For the rest, I would recommend it.

The hotel environment is very good, clean and sanitary, and the boss is very warm. 🥰It is very convenient to travel and the service is very considerate.

What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service

Very interesting experience staying in the old Soviet building. The location is very much in the center of the city with access to public bus and metro around its vicinity. The room is very basic but comfortable. Breakfast spread is really good. They have loads of fruits option. For those who are also traveling solo and wanted to use public transport to and from the airport, it is possible to hop on bus number 92 with metro access.

Были в номере люкс, это конечно не люкс, но в целом все было хорошо, уборка в номере и смена полотенец каждый день, предметы гигиены. Больше всего понравилось расположение, очень удобно было добираться в разные места и передвигаться пешком, просто вечером погулять возле Дворца республики. Завтрак входил в стоимость, был с 7 до 11,но по факту в 10 уже есть было особо нечего, поэтому если хотите позавтракать, надо вставать рано, чего в отпуске не хочется. Сауна, бассейн и тренажёрный зал на троечку, но мы и не ради этого ехали. Территории своей почти нет, но при этом всё таки можно посидеть вечерком на улице за столиком, ввиду отсутствия балконов. В целом можно рекомендовать как хорошую и доступную гостиницу.

Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty. Will definitely come back here if we’re back in the city.

Not to say that I was delighted with this hotel, but also I can't say that it was very bad. There were mixed feelings from staying here, from here and such an assessment. Location from the point of view of the proximity to the airport – excellent. And in terms of life, it is not very convenient. And here I mean not the location relative to the city center even. Beneath the windows is a washing machine and a refuelling machine where the woman communicates with customers at night and in the morning by the speaker, it severely hinders sleep and affects general well-being. The curtains have also had to curtain, otherwise the light bulb will hinder sleep. In general, my nights were uneasy: light in the window, the inability to open the window to let out the fresh air (though it is possible to do better). It was necessary to explain to the taxi drivers where the main entrance to the hotel is located, which looks like a service and not for the first time you guess that it is the entrance. Your own free transfer – is a miracle, they want to say great thanks for two beautiful trips. The first, from the airport, thanks to the wonderful man that while I was dealing with the lost baggage, he didn 't leave and waited for me this hour, although we didn 't even get in touch because I forgot to warn the hotel that I was delayed at the exit from the airport. Great human thanks! The trip to the airport was not less comfortable, everything was on time and at the top level! Staff on the respiratory was always friendly, responsive, went to meet when needed. Thank you very much) Room service was also excellent. As for the interior decoration, the room had everything necessary for a comfortable stay, the truth at the table was extremely uncomfortable to work unless you are amateur to throw Leg on leg and etc.