Featuring a spa and wellness centre with hammam and massage services and a beauty centre, Grand Sapphire Hotel is located in the centre of Almaty. Free WiFi and free private parking are available on site. The rooms come with air conditioning, a fridge, a desk, an electric kettle and a flat-screen TV with cable channels. The private bathroom features a shower, a hairdryer and free toiletries. Breakfast is served at restaurant Azia Mama. Gorky Park is located a several minutes' walk away. Almaly Metro Station is 1 km from the property. Zenkov’s Cathedral is a 5-minute walk away. Almaty-2 Train Station is 3.5 km away, and Almaty International Airport is 13 km from Grand Sapphire Hotel.
GGuest User2021.10.17
Really liked this hotel, although the exterior of the hotel is not very beautiful, there is no luxurious lobby (not at all), but it is a great downtown boutique hotel. Walking distance to all attractions, green market, Panfilov Memorial Government/Republic Square and right in the middle of Almaty’s restaurants and bars. This hotel is newly renovated, quiet, clean, friendly and great value for money. Is it luxurious or amazing? None, but this is a very nice little hotel to explore and enjoy a wonderful, warm, civilized city. I recommend this hotel and will also be on my list of future stays here
With a stay at Hotel Kazakhstan, you'll be centrally located in Almaty, just a 4-minute walk from Geology Museum and 11 minutes by foot from Colibri. This 4-star hotel is 0.8 mi (1.4 km) from Nedelka Park and 0.9 mi (1.5 km) from 28 Panfilov Heroes Memorial Park.
Take advantage of recreational opportunities offered, including a nightclub, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy Modern European cuisine at Balcony Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 202 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
SSylvia Teoh2024.06.30
Very interesting experience staying in the old Soviet building. The location is very much in the center of the city with access to public bus and metro around its vicinity. The room is very basic but comfortable. Breakfast spread is really good. They have loads of fruits option.
For those who are also traveling solo and wanted to use public transport to and from the airport, it is possible to hop on bus number 92 with metro access.
With a stay at Uyut Hotel in Almaty (Almaly District), you'll be within a 15-minute walk of MEGA Park and Hippodrome. This hotel is 10 mi (16.1 km) from Shymbulak Ski Resort and 0.7 mi (1.1 km) from Gabit Musrepov Kazakh Theatre for Children and Youth.
Be sure to enjoy recreational amenities including an indoor pool and a sauna. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.01.31
Stayed there for a night during my KZ trip, the hotel is located at a very comfortable location , the hotel rooms looks like more of heritage room with a few old decor plates and felt really warm, they provided with all the necessity services, and a secured cloak room was also there, I kept my luggage after checkout for almost a day and they were really helpful to store them at their place without any hassle and provided back the same in couple of minutes, They staff here speaks fluent English as well and take extra efforts to help their guest. Would definitely recommend to stay and get to know the services of the same.
Excellent
127 review
4.4/5
Price from
₹ 6,181
per night
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Come and visit our newly opened hotel Holiday Inn Express Almaty. In the heart of the Central Asia region, the hotel boasts 184 spacious, well-equipped rooms finished in elegant style, from which you will be able to enjoy exceptional views of “Mountain Town” Almaty. We are very close to the Central stadium, the largest sports complex in Kazakhstan. You might want to be closer to your favorite team, then your best option is to stay at Holiday Inn Express. We look forward to welcoming you! Whether you are travelling as a couple or family or single, you can choose between our standard one queen size bed or two separate beds room configuration with a view of our magnificent mountains. It's the smaller details you'll appreciate while travelling, such as the choice of soft pillows and plush mattress toppers for a comfortable night's sleep. Keep entertained with cable satellite TV on flat-screen TV, and stay connected with multi-device high-speed wireless internet right from the comfort of your hotel room. Our ultramodern bathroom is equipped with hairdryer, magnifying shaving and make up mirror as well as all the amenities you could possible need during your stay. Electric current: 220 Volts. Smoking rooms & connecting rooms are also available. A distinguishing features of the hotel are an elegant bar and lounge area, plus a modern venue for conferences of business events. We also offer you available coffee breaks packages. We expect for your best stay here in Almaty, Kazakhstan.
GGuest User2023.06.29
What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service
A stay at Hotel MILDOM Express places you in the heart of Almaty, within a 15-minute walk of MEGA Park and Hippodrome. This hotel is 10.3 mi (16.6 km) from Shymbulak Ski Resort and 0.8 mi (1.4 km) from Gabit Musrepov Kazakh Theatre for Children and Youth.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 25 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2022.05.30
This is the most disgusting hotel in all I have ever encountered. And it's not even small rooms - it's just a low price to explain. I arrived at work, lived 6 nights, during this time the room was never cleaned, did not change the clothes and towels! Even the trash was not removed. The breakfast was simply terrible - even the bake was able to spoil (all fat in oil, with a disgusting taste). The check was prepared two days (!) after the expulsion. Well, I didn't leave Almaty immediately, but just moved. In general, if you stay for a couple of nights without breakfast, then probably normal. But long stops aren't suitable.
Located in Almaty (Almaly District), FM Hostel Almaty is within a 15-minute walk of MEGA Park and Hippodrome. This hostel is 10.1 mi (16.3 km) from Shymbulak Ski Resort and 1.1 mi (1.7 km) from Gabit Musrepov Kazakh Theatre for Children and Youth.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
GGuest User2024.08.20
The Kazakh lady at the reception desk was very helpful. It was my first time in Almaty, and there was basically no one who could speak English. The lady had no problem communicating in English, and explained everything to me clearly, just like meeting a relative. I arrived by plane in the morning, and most hotels can only check in at 2 pm. So I chose this hotel and checked in before the check-in time. WiFi, hot water, and showers are all available. Various tourist attractions are very close to the hotel. I promised the lady that I must give a very good review in **.
Located in Almaty (Bostandyk District), International Hotel Astana is within a 15-minute walk of Kazakhstan Museum of Arts and Kasteev State Museum of Arts. This spa hotel is 8.8 mi (14.2 km) from Shymbulak Ski Resort and 0.2 mi (0.4 km) from Almaty Central Stadium.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 114 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.07.07
Rather simple and quite clean structure, located not far from the center of Almaty. My room was quite spacious and clean, equipped with a balcony, bathroom with shower, courtesy set, in particular I found the bed very comfortable. Overall it is a good structure, in my opinion not yet accustomed to welcoming tourists from all over the world. Breakfast and language barriers (only one receptionist out of four I've had to deal with spoke English) to be improved. For the rest, I would recommend it.
A stay at Regardal Hotel places you in the heart of Almaty, within a 15-minute walk of Kazakhstan Museum of Arts and Kasteev State Museum of Arts. This spa hotel is 9.3 mi (15 km) from Shymbulak Ski Resort and 0.4 mi (0.6 km) from Almaty Central Stadium.
Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Eastern European cuisine at Manhattan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 189 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.
GGuest User2024.02.12
The hotel environment is very good, clean and sanitary, and the boss is very warm. 🥰It is very convenient to travel and the service is very considerate.
With a stay at Grand Mildom Hotel in Almaty (Medeu District), you'll be within a 15-minute drive of Shymbulak Ski Resort and Dostyk Plaza. This hotel is 0.5 mi (0.9 km) from Colibri and 0.7 mi (1.1 km) from National Museum of Kazakhstan.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 112 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
GGuest User2024.01.09
Hotel is really good, centrally located and opposite to dostyk mall. We have been there in the month of October on the 9th floor. Rooms was very good neat and clean with city & mountain 🏔️ view'. Confrance hall Swimming pool facility Spa facilities Secret club on the 9th floor They also have some smoking 🚬 rooms Over all this hotel is really good and value for money. Thanks Mildom hotel team
With a stay at Royal Park Hotel Almaty in Almaty (Turksib District), you'll be within a 10-minute drive of MEGA Park and Gabit Musrepov Kazakh Theatre for Children and Youth. This hotel is 5.8 mi (9.3 km) from 28 Panfilov Heroes Memorial Park and 5.8 mi (9.4 km) from Hippodrome.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
At Royal Park Hotel Almaty, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.01.07
Not to say that I was delighted with this hotel, but also I can't say that it was very bad. There were mixed feelings from staying here, from here and such an assessment. Location from the point of view of the proximity to the airport – excellent. And in terms of life, it is not very convenient. And here I mean not the location relative to the city center even. Beneath the windows is a washing machine and a refuelling machine where the woman communicates with customers at night and in the morning by the speaker, it severely hinders sleep and affects general well-being. The curtains have also had to curtain, otherwise the light bulb will hinder sleep. In general, my nights were uneasy: light in the window, the inability to open the window to let out the fresh air (though it is possible to do better). It was necessary to explain to the taxi drivers where the main entrance to the hotel is located, which looks like a service and not for the first time you guess that it is the entrance. Your own free transfer – is a miracle, they want to say great thanks for two beautiful trips. The first, from the airport, thanks to the wonderful man that while I was dealing with the lost baggage, he didn 't leave and waited for me this hour, although we didn 't even get in touch because I forgot to warn the hotel that I was delayed at the exit from the airport. Great human thanks! The trip to the airport was not less comfortable, everything was on time and at the top level! Staff on the respiratory was always friendly, responsive, went to meet when needed. Thank you very much) Room service was also excellent. As for the interior decoration, the room had everything necessary for a comfortable stay, the truth at the table was extremely uncomfortable to work unless you are amateur to throw Leg on leg and etc.
Very Good
21 review
4.2/5
Price from
₹ 3,688
per night
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Top Pick Hotels near Triumfal'naya Arka
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No.1
4.3/5
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Almaty Hotel
Almaty | 0.07KM from Triumfal'naya Arka
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No.2
3.6/5
34 review
Mildom Hotel
Almaty | 0.49KM from Triumfal'naya Arka
"Good Location"
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No.3
4.2/5
72 review
Rixos Almaty
Almaty | 0.75KM from Triumfal'naya Arka
"Great stay!"
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No.4
3.3/5
25 review
Mildom City Hotel
Almaty | 0.59KM from Triumfal'naya Arka
"Good Location"
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No.5
3.8/5
7 review
Mildom Premium Hotel
Almaty | 0.45KM from Triumfal'naya Arka
"Good Location"
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No.6
4.4/5
25 review
Kazzhol Park Hotel Almaty
Almaty | 0.55KM from Triumfal'naya Arka
"Good Location"
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No.7
4.4/5
38 review
Reikartz Sky Almaty
Almaty | 0.76KM from Triumfal'naya Arka
"Great rooms""Great stay!"
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No.8
3.7/5
3 review
Alma-Ata Hostel
Almaty | 0.64KM from Triumfal'naya Arka
"Good Location"
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No.9
4.2/5
48 review
Grand Tien Shan Hotel
Almaty | 0.6KM from Triumfal'naya Arka
"Great stay!"
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No.10
4.3/5
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Park Hotel Almaty
Almaty | 0.81KM from Triumfal'naya Arka
"Good Location"
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Latest Reviews for Almaty hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.5/5
Excellent
GGuest UserOur July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.
GGuest UserI had to fly to Almaty on family business. Hotel itself is trendy, historical building. Inside is really nice, clean. Front desk folks are very friendly, knowledgeable and helpful. Rooms looks exactly as on photos. Each room has electric cattle, 2 bottles of water for each occupant. They refill tea, coffee, water every day. If you ask, they can bring you thus any time. I have to say their 24 hours room service is great. I bought room with breakfast. Highly recommend. Menu/ buffet is good. You can order omelets or oatmeal. One thing, though. Menu does not change at all. So, if you stayed few days, you will be fine. I stayed 10 days. It kind got boring after 4 days. Never the less, breakfast is good. Housekeeping is great! They really clean your room, disinfect. They change sheets every other day, towels every day. A lot of toilettes: shampoo, conditioner, body wash gel, body and hands creams, shower cap, even hair comb. You can pre order transfer from and to airport. They met me with the sign. It was great. Really great hotel. I will highly recommend to stay there.
GGuest UserWe recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo
GGuest UserSo, I booked 4 nights on two separate bookings for different rooms having extended my stay in Almaty. As such, the photos provided represent a ground-floor double room and a upstairs family room with a mezzanine. Most importantly, for the price paid, which was very reasonable indeed, I consider the hotel to be of superb value. As such I shall order my opinions according to their importance. Firstly. The staff were very friendly and professional throughout the stay including the security. Secondly, I approve of the interior of the hotel - the overall design of the rooms being very comfortable indeed, and unusually spacious. The breakfast from 7-10 was cosy and supplied all the necessaries, though I would recommend fried eggs for the future. In addition to the above, the double room had satellite TV with access to the internet - i.e. YouTube etc. The swimming pool, though I didn't use it looks fantastic, and the restaurant food is well-priced and delicious (I recommend the lentil soup, with Chicken-Spinach and a side of rice). Though there was construction work happening which could have been a little more tidy given that some guests have to navigate through it, I would still rate this hotel a 5/5 for the value of the booking. 👍
GGuest UserI arrived in the middle of the night, and was unable to pay for the room because both of my credit cards were rejected because I did not have a PIN. The staff were sympathetic, and gave me the room anyway. In the morning I had to call back to my US banks and both said that they do not issue PINs for cards with chips, so they could not help. So I had to go out in search of an ATM and withdrew the max permitted on two different debit cards. This was barely enough to cover the bill, but I was able to pay up after a certain amount of stress. The room itself was modern and comfortable. My only complaint was that the bathroom walls and tiles are matt black, and the lights were not bright enough around the mirror to make shaving easy. The breakfast and dinner in the restaurant on site were average. I would note that I never needed a PIN at any other establishment in Almaty, nor in other cities in the region as I traveled and used credit cards without issue.
SSusanEverything about the hotel is perfect. My only suggestion is get a new hairdryer. The current one barely works. Breakfast was delish and reception kindly arranged transportation for me.
TteslaheapHe arrived by the pair during the quarantine. For the day he called and agreed for 12 thousand per day. He said that I would arrive at midnight from the SD on what and go to the evening in the Sabbath. When entering the respiratory, they were counted as three days, but for 13500 tog (!). I mentioned the reservation but did not answer that I was not aware and I agreed, as it was too late to look for anything. At 12:00, the call is called and asks why we haven't left yet. I explained that the hotel has been agreed on time and price. But at the respiratory began to insist on their adopted rules. I know it perfectly, I have been to different hotels in the world. But still it is necessary to synchronize work between staff. Every guest should explain 3 times to understand. Such attitude towards customers and irresponsibility is immediately taken into account. Also significant minus was on infrastructure. In the shower every day the water pressure was lost and even stopped. It was necessary to call for those support. The refrigerator and the container in the room are noisy, so you had to turn off to sleep. The elevator in the building is not at all. You had to drown on the third floor daily. Spa/sauna is not released during the time. Waited for their time for half an hour. Breakfast is average, after the second time there is already a desire to go there. During the quarantine there were very few guests, man 10 probably. And the service was very weak. Maximum reach 2 stars.
CCHIY CHAOIt’s a common hotel to stay when you’re traveling outside your country! Luckily what we selected is so far so good! My friends are happy with my choice!
Hopefully we will come again for next visit to ALMATY. Good Stay and Good day!
AandrewsE1824WOI had an 11 hour layover between my flight from Dubai to my flight to Atyrau and was really searching for a hotel near the airport that was convenient and reasonably priced. Grand Hotel Erbil is both of those. I made the booking online with the option to pay on arrival. The booking made provision for a free shuttle pickup from the airport and a very reasonable transfer back the following morning. The hotel confirmed everything by Whatsapp. Contactless payment. Clean room. Clean linen. Friendly and efficient service. I ordered a simple burger and chips via WhatsApp and the food arrived hot and fresh. Minibar is fully stocked and reasonably priced. Their menu is extensive (55 page book) and they cater for everything from a bowl of hummus to platters of meats, cakes, cocktails, etc. For a traveller, this hotel is well worth it. Thanks, Grand Hotel Erbil!
AAlvenAiThe hotel is located in the center of Almaty. There is a big shopping mall opposite the hotel, which is very convenient for eating. The hotel is a little old, but it is cost-effective for this price range. I met several Chinese people.
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