Ramada by Wyndham Alpharetta/Atlanta North

I extended my stay and was moved to a room that smelled like mold and the pillows ( bedding) did not smell fresh. I come here often and this is my first time experiencing this.

Great room and clean

The lady at the front desk was completely rude and awful and she didn’t change the way she treated me the entire stay. I wouldn’t recommend staying here

A hidden gem since not exactly on the highway. If you are seeking a very comfortable night rest, this is the place. The lobby entrance is clean and attractive. King bed is firm, very large screen tv, mini refrigerator, sink is outside the shower/toilet. Then there is the breakfast that is more then what I have at home. Very safe parking area and I know that the 3rd floor hallways have beautiful carpets.

Extremely disappointed from beginning to the end of my one week stay, especially for the reputation of Wyndham. I discovered bugs in the room. Upon examination there were no rubber or guard around the glass of the windows and there was a huge gap from the top to the bottom where the bugs were freely coming in. I called the GM and he came and took me to 5 other rooms, 4 of which had the same problem. He apologized for the inconvenience and told me that he would credit my account with points. I informed him that I did not have an account but he insisted that I should register for one and then let him know the number. The room I relocated to had a fowl odor so the manager used a Frebreeze spray and left a Glade plug-in. However, this did not ease the problem because I discovered that the odor was coming from the sofa, the drapes and the air condition vents. I went to the front desk and told the lady and who said that she will let the GM know. However, the GM never contacted me throughout my stay. I eventually purchased carpet powder and covered the entire room with it. I also inserted fabric softener sheets into the AC vents to freshen the air and sprayed Clorox Bleach Deodorizer on the sofa. I did all this just to accommodate my stay because I knew I would not be refunded. Upon checkout I told the GM about my disappointments and that I will be leaving a negative review. He was very quick to say that all that I will be getting from Wyndham are point.

Did not like the area/was more like a motel than a hotel. with the price I had to pay it was not worth it.

Average

Clean, and quiet