Tailwater Lodge Altmar, Tapestry Collection by Hilton

We stayed for an anniversary getaway and was a wonderful setting, with good food and helpful staff. The spa experience was very relaxing. We had a great time.

Family of four, we found Tailwater while looking for a place to view the solar eclipse. We were thrilled with the quality of the hotel - an amazing place run by professional and personable people. The hotel made great arrangements for eclipse viewing, offering dedicated areas and solar glasses for guests. The service was great, even with the challenges of the eclipse crowds. Amazing bar staff - very attentive and engaging. The grounds are expansive, with fishing, a walking trail, disc golf and plenty of open outdoor space - you can throw in a line or sign up for a special fishing experience with equipment and boats. There is a great game room with foosball, puck-board and giant Jenga and Connect Four, plus a large table and many board games with a large table and TV. There is an on-site spa and a pool/hot-tub - hot tub is just outdoors from the pool - great set up! This is a great destination for families, couples or individuals, we will definitely be back!

The walking trails and the river to go fishing.The hot tub was nice as well food was good food and drinks at the bar

I checked into the hotel yesterday. The hotel itself is beautiful, but as a tourist, despite not having any issues at other hotels in this country, I encountered communication difficulties here for the first time. I quickly took my room key and left, hoping the issue would be resolved. However, still puzzled, I asked a relative to call and speak in English to understand the problem. It turned out that the only real issue was a communication gap. As a customer making an effort to speak English, I expect staff to try different words or phrases to ensure we understand each other. Simply repeating the same sentence doesn't help. In short, if you're a foreigner, I recommend being extra careful when choosing a hotel

Room was disappointing for a expensive Hilton. No sofa or chair. Small room.

Clean, quiet, small

I have not stayed at the Tailwater Lodge yet, but am familiar with it. While the Tailwater Lodge is a beautiful place to visit, I am writing this review to caution people who wish to purchase a gift card through "Square" through the Lodge's website. I purchased a $200 digital gift card and never received it. I called Square, and when I finally got ahold of them, they gave me the "run around" and claimed they couldn't find my transaction. They passed me off to "E-Card", which does not handle digital gift cards for Square. When I called the Lodge, they were not able to assist me either because it doesn't handle its own gift cards. This is a really disappointing and frustrating experience. Please be careful purchasing a gift card from the Lodge's website. Perhaps, Tailwater Lodge should consider using a different company. Thank you.

The hotel was beautiful. The rooms were super clean. The staff was very friendly. The restaurant was great.

Clean, comfortable suite; excellent Restaurant.