Hotel Santika Premiere Ambon Reviews

I really like the view from this hotel, we can see beach and mountain. Breakfast menu also many variant.

One of the undeniable strengths of this hotel is its fantastic location. Situated near the city center, I found it convenient to explore the local attractions, shops, and halal restaurants. The proximity to public transportation made my travels around the city seamless. The rooms were comfortable. However, they don't provide complete amenities on the second night: couldn't find the small towel and sanitary bags.

I stay in a non-smoking room but I can still smell strong smoking from other rooms. The room is terrible in sound proof. I can hear a lot of sounds from the corridor. Breakfast should have more choices. The sink platform is small. No place to put personal items. Big bed is two small beds put together. Room was clean and the service was very good.

Good hotel, good view, spacious rooms, bathroom near the restaurant (breakfast) is not clean

Facilities: Very smart Sanitation: Excellent Service: Very thoughtful

It's pretty good...what more could I ask for? There's a supermarket downstairs and places to eat are also close by.

Little knowledge of service with regard to Western expectations. Room was fine, bathroom sealant edges full of fungi. Breakfast ample, but also not geared to Western people.

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The hotel is clean and pretty centrally located. Staff have limited English but are very eager to help with any issue. I have left bags here twice as I have travelled around Maluku, using Ambon as a base. A plus is that there’s a supermarket and a cafe on the first floor of the hotel. Only complaint: the air conditioning is feeble and could use an upgrade.

Overall the hotel location is perfect. It was a not-so-new hotel, with wear and tear. We were aware of the name of Santika Hotel, as in Ambon there is the word 'Premiere" attached to it, We expect at least, an organized reception. The fact that we were met with an annoyingly unfriendly bulky male receptionist who was not even serving anyone yet asking us to wait in line and pointing to those sitting on the couches with his chin. We waited patiently until we realized he didn't even call those in line. For the word "premier" we personally expect a better service.

Terrible Hotel. Rooms are old, the air conditioning took 6 hours to get a small room to 24C, and it is the noisiest hotel I have ever stayed in around the globe. Almost impossible to get a good night's sleep due to the single pane windows and the intolerable traffic noise that is 20 hours per day. Food is mediocre and finally the hotel is really good at taking payment but when funds are to be refunded they make it so difficult that you want to walk away. They are unable to refund your credit card directly and then keep adding "charges" so that effectively you dont get any of the money owed to you. But if you pay, the money is taken immediately from your card. Find another hotel if you have to stay in Ambon.

Good: Breakfast, view over the bay, and a supermarket and little shopping mall located in the same building. Decent: Dinner in the restaurant is okay, just stay away from the 'western' meals. Their pizza or (veggie) burger are not your finest cuisine. Less good: the rooms are very noisy and not very soundproof. The showers and especially the toilet was extremely disappointing. It looked like there hadn't been a proper deep clean of the toilet seat for years. It was dirty, yellow, instead of white. Very underwhelming for a four-star hotel.

This was our last stop on our trip around a number of islands in West Papua and were were very relieved to find such good accommodation. The rooms were very ice, the food very good and the overall ambience very pleasant. It looks quite strange from the outside but our experience inside was very good. Seems quite new, which is always good.

Nice hotel with a beautiful view of the bay. Good food. The only downside was the noise from the local mosque.