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Latest Hotels Reviews for Angra Do Heroismo

Zenite Boutique Hotel & Spa
4.3/514 Reviews
This is a beautiful hotel, centrally located in Angra but with piss poor customer service. We contacted them ahead of time to warn them of our late check in and received no response. We arrived after midnight and called the hotel multiple times as taxis were sparse at the airport...no one answered. We arrived and received multiple comments that they hadn't expected 5 people despite the fact that this is clearly written on the reservation and the sofa beds/linens were not prepared. At 2 am we switched rooms for the clerk's Convenience as she had a crappier room with a sofa bed set up. Once we started to settle in we realized this room did not have a working lock and actually had to move all of our belongings AGAIN to another room. At Check out when asked about our experience we disclosed all of the above. They admitted the reservation included all of the information but we still were offered nothing except defensive excuses. The breakfast was below average with similarly crappy service. Will never stay here again.
Terceira Mar Hotel
4.3/579 Reviews
Nice, modern hotel, and we had a very nice updated room with lovely views of the ocean and the Fort. Pretty good breakfast too. Free parking so you can walk about 10 minutes to get to the heart of the old town for shopping and restaurants. Staff were all very friendly and helpful. The only very small thing we didn’t love was that to get to our room on the 3rd floor we had to walk by the open door of the gym - typical gym smells emanating so wish they would have left the door to the gym closed. Other than that, a great stay!

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