Hotels in Ankara with Swimming Pools

Temiz., merkezı lokasyonda. personel guleryuzlu ve oldukca nazık. hasret neslihan hanım ilker ve eren bey oldukça guleryuzlu ve ilgiliydi. Kahvaltı guzel ve cesit yeterli. Odalar genıs ve ferah temız otopark sorunu bulunmuyor avm lere ve kafelere coknyakın yurume mesafesinde

I have visited the hotel for a business meeting and I got very pleasant surprised by it and its staff. The people in the hotel and the staff at the reception were very supportive and helped me with some urgent issues that appeared at the time of my stay. I am very satisfied and would love to come back if I have the chance.

The front desk staff, bell boy, and others we interacted with treated us well, including those at the breakfast/restaurant area. The room was an average room (nice and clean), we didn't get a room with a view, at least that is what was available. That is why I'm giving 3 stars. We ended up using the swimming pool and spa area. After using it for about 20 minutes, a staff member came and told us - to be quiet. We (two of us) didn't even talk as both of us were on our phones. Again, they came back and told us they have another important (high-level Turkish) client and they didn't want us talking at all. I made sure I cancel my massage and hammam booking, I also told them that we are also important and as long as they are treating clients with levels - they can't earn my hard-earned money in that attitude. We complained to the on-duty manager and at that time, we made up our mind to cancel and nothing could change our decision. To be fair, the hotel was good for the price we paid ＜$50 and couldn't complain, but it's the disrespect that made us cancel.

I had a love-hate experience with this hotel. I love its sense of luxury (except their SPA which can be better), and at the same time i hate the experience with the safety box incidence in my room which leads to the damage of my limited collection Timberland leather bag. But then i love the way they handled the incidence. After a series of negotiation, they bought me to a Panora Mall and let me choose a Tommy Hilfiger bag as a replacement. Of course the negotiation was not easy, but i congratulate them for finally deciding to do what is right to make a customer happy. Special thanks go to Mr Murak (one of the managers) who accompanied me to the mall and buy a new bag. When the incidence happened, i complained to three Managers, but only Mr Murak had the sense of empathy and followed up with this case closely till the top management of the hotel came down to tell me the good news of bag replacement. Thank you Mr Murak and team!

The hotel is very safe, it is safe to enter the door... yes! Many of the people staying at the hotel are pilots and flight attendants; The room is OK, the Turkish bath is absolutely good. Buffet dinner is very rich and not expensive

Rooms were really sub standard. Told them for three days aur con not working, but insisted it was when thermostat read 26 degrees. Tatty furnishings, poor breakfast and closed many services due to low number of guests (I wonder why?). Had a leak from bath with water all over the floor. Refused to give me another room, as wanted to fix the problem and leave me in same room. Manager was completely arrogant and unwilling to prioritise guest comfort. Avoid at all cost!

The courtyard Hotel is high in location, cleaning, facilities and the service of staff. I recommend to everyone.

When I entered the hotel and settled down, he had no friends who had to accompany my room. I thought they did something similar because of the epidemic. Every time I call the reception, a friend named Mahmut answers and slaps me on the face (please teach the friend how to turn off the phone). When I want to take a shower at night, rusty water and long-running water are the last straw that breaks the glass. I made a call and calmly asked all of them to come to the reception desk. Why is this so? They told me that a political band came to me, so my working friends could not catch up. They cannot provide a clear explanation for the rusty water flow. Working in a five-star hotel in the city center is not a job. Is it necessary to take the team seriously? Or should I say that I am a bureaucratic kid? When I first came, I was the one who did his job. This is a shame. You lose a regular visitor every 2 weeks. Best wishes.

We had an amazing experience at Lugal, a Luxury Collection Hotel. The customer service was outstanding. They were very helpful in obtaining our luggage that was lost by the airline. The staff also made every effort to make sure our other needs were met. For example when we first arrived I had told Aysima that I was suffering from jet lag. She had the hotel bar make me a drink that was known to help with that. It was delicious. Also she had the hotel provide breakfast to go for our family when we had a very early morning flight to catch. The hotel staff provided a very large platter of fruit in the room the night before our flight. All of the staff was super helpful and friendly. We felt very welcome. They always seemed to be smiling. The rooms and bathrooms were beautiful. The beds were very comfortable and the bathtub was wonderful. We really enjoyed the variety of coffee and tea provided in the rooms.Our whole family was very impressed with this hotel and with the people. We would definitely like to stay there again in the near future.

It enjoyed my stay. The staff members were extremely polite and helpful. Location is excellent. The breakfast buffet is appealing enough even for picky eaters.