Guest User
June 11, 2023
The location is very good, close to Ciutadella, a quiet cove, restaurants, supermarkets, etc.
The cleanliness of the complex was good, but the room was quite bad because I stayed for 5 days and they did not change sheets/towels on any day nor did they clean the room.
The staff is good, but the services leave a lot to be desired, I had a problem with the hotel key and none of the phone numbers they had could help me, I had to find accommodation and the reception is inoperative from 00 to 08: 00, which seems inappropriate and illogical to me because in the face of inconveniences or unforeseen events you feel helpless and ignored.
I think there are many aspects that should be taken into account, changed and improved.
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