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Heevan retreat Gulmrag Kashmir is a paragon of luxury and elegance, offering a truly majestic experience. From the moment you step into its expansive and opulently designed lobby, adorned with intricate artwork and plush furnishings, you are enveloped in a sense of grandeur and sophistication. The rooms are impeccably appointed, blending modern amenities with classic decor, providing a comfortable retreat with panoramic views of the town or the lush gardens. The attention to detail is evident throughout, from the luxurious bedding to the well-equipped workspaces, catering to both leisure and business travelers alike. Dining was a culinary delight. Whether savoring local kashmiri delicacies or indulging in international cuisine, every meal is a feast for the senses, prepared with the finest ingredients and presented with flair.Our special mention for Mr Javed F&B Manger of great Hospitality and made us feel at home . Beyond its luxurious accommodations and exceptional dining options, the hotel's commitment to sustainability is noteworthy. It integrates eco-friendly practices into its operations, reflecting a responsible approach towards environmental conservation. Overall, Heevan retreat Gulmrag sets a benchmark for hospitality in gulmarg,combining unmatched luxury with impeccable service, making it a destination of choice for discerning travelers seeking an extraordinary experience.

Hotel location is bit off center but that's the advantage of getting the picturesque view sitting in hotel room. Very welcoming and cooperative staff. Delicious food curated as per requirement, we got an advantage of staying in off season ) manager was kind enough to provide pick and drop us to near by market for shopping in his own vehicle.

I wish I didn't have to write anything negative about this place. The view from the hotel windows is amazing! The valley with ponies grazing all day is such a comforting and calming sight! You could be sitting for hours watching it! The mattresses are not super soft, which suited us! Unfortunately, the bed linen had not been changed, and had a musty smell! Ugh! The wifi was strong, but spotty, maybe because of issues at the ISP's end. We were provided with a 'customised' breakfast as there were very few guests in the hotel: masala omelette with toast and butter, puri and alu bhaji, all of which was delicious!

The place was good, properly maintained. But the rooms were a bit compact. Hot water was only available after a few minutes of turning on the tap every time. Food was very homely and good which is perfect while travelling. Overall we had a good experience at signature.

I couldn’t resist myself in posting feedback as i am extremely satisfied with the staffs behaviour and frenetic room service. Just for your knowledge i would like to share that, i went to gondola phase 2 and while going up i had breathing issues but anyhow i managed to enjoy there and came back to room. But from that time i had chest pain on left side and it’s was unbearable. Around 8. 30 pm, the same day i asked the reception manager iliyas, who responded immediately and supported a lot and helped to call the doctor with team to my room and immediately e cg was done followed by tropin test etc. Really the hotel staff supported a lot and even they didn’t accept tips after several requests. Overall i really appreciate the staffs of shaw inn and specially f&b staffs named zahoor and gulzar who took a lot of care for our fooding requirements. We had a pleasant stay and felt like staying with own family.