Guest User
September 24, 2024
Any place can lose power, then it's about how the hotel team deal with it. Premier Inn dealt with it poorly. The reaction was very much....yes that happens here, it will hopefully come back on soon. There was no immediate apology, asking if we were OK, offering anything. Not good service. Also our room was tired compared to other prem inns we've stayed in. Smelled strongly of bleach, not a good welcome! Then had a nasty stale whiff. Overall this premier inn looks and feels like it needs a refresh....and the power issue sorted properly