Comfort Inn Hotels in Ashland

We stayed overnight with my pug. We stayed in room 315. Our room was clean and odorless. The towels and linens were clean and fresh. The room seemed a bit dark, and the floor lamp was not working, but it was not a big deal. The TV worked well and there was a selection of channels. The toiletries were present, unopened, and smelled/felt nice. Our coffee machine was broken, and I told the desk agent as I was grabbing breakfast and he thanked me. The phone worked in our room and there was a fridge and microwave. We only used the microwave, and it worked fine. The room was quieter than I expected given its close proximity to the highway. I use a white noise machine to sleep, but even before I turned it on, we heard nothing. The desk staff were polite and helpful. They treated me with respect and care. We did not use the pool or hot tub but they looked inviting and I was glad to see they were there at all. There were some very nice items in the vending machine and there was a bell cart available. You could tell a lot of thought is going into the guest experience, even with this being a roadside hotel. The free breakfast was more than I expected, especially as they were working under COVID measures to reduce spreading germs. We were each allowed a grab and go bag that contained many cold items, including a bottle of water. And we were also allowed a microwaveable breakfast sandwich. There was a nice variety of hot coffee, teas, cocoa, etc. available in the breakfast room, so it was not a problem that our room coffee maker didn't seem to work though there were ample cups, coffee, and mix-ins. Overall, I was very pleasantly surprised at the quality and value of this modestly priced hotel!