KAMENOI HOTEL ASO Reviews
KAMENOI HOTEL ASO
5936 Ichinomiyamachi, Aso, JapanView Hotel Details
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KAMENOI HOTEL ASO Guest Reviews
4.4/5
Very Good
103 review
Verified reviewsLocation4.3
Amenities4.4
Service4.3
Cleanliness4.4
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All Reviews(103)
Positive reviews(99)
Reviews with photos/video(51)
Loved the view(18)
Tasty dinner(17)
Relaxing hot springs(16)
Delicious buffet(9)
Offers pick-up/drop-offs(8)
Large rooms(8)
Well designed(7)
Perfect for families(5)
Negative reviews(4)
Guest User
Japanese B(With Toilet)(Non-smoking)
Stayed in Mar 2024
Family
3 review
Very Good
Posted on Mar 23, 2024
Rather isolated hotel within Mt Aso area. Great mountain view. There is toilet within the Japanese style room, but no shower room. Shower facilities are only at the public hot spring area at level 1. The hot spring area comes with lockers, indoor hot spring, outdoor hot spring and bathroom accessories, except towels. They have different sizes of yukatas for kids and adults at level one next to their reception area.
Response from Property: Thank you very much for your business.The entire staff is very pleased to receive your high evaluation.We will continue to provide hospitality that will make you want to come back again.We look forward to welcoming you again.Kamenoi Hotel Aso Front Desk
Yuhannan
Japanese A(With Toilet)(Non-smoking)
Stayed in Jun 2024
Family
22 review
Very Good
Posted on Jun 29, 2024
Hotel has a good view , dinner and breakfast quiet good and we need to pay more for upgrading room
Response from Property: Thank you very much for staying with us.Thank you very much for choosing us from among many other facilities.We are very happy to hear that you were satisfied with our meals and that you had a pleasant memory.We will continue to make every effort to be the hotel of choice for many guests in the future.We look forward to welcoming you again.Kamenoi Hotel Aso Front Desk
Guest User
Japanese A(With Toilet)(Non-smoking)
Stayed in Nov 2023
Family
2 review
Very Good
Posted on Dec 5, 2023
The hotel provided tasty dinner and breakfast and my family was satisfied.
Response from Property: Thank you very much for your high evaluation and for your kind words.Our buffet menu is different depending on the season.We are sure that you will enjoy it again the next time you visit us.We look forward to serving you again.Kamenoi Hotel Aso Manager
Erickklai
Semi Double Room(With private bathroom)(Non-smoking)
Stayed in Jan 2024
Friends
18 review
Posted on Feb 15, 2024
a little old hotel . The room is big but aging. The hotspring is big but boring. Kind of old fashion onsen hotel. Dinner and breakfast is tasty. Pricewise, it is worth.
Response from Property: Thank you very much for your high evaluation and for your kind words.Our buffet menu is different depending on the season.We are sure that you will enjoy it again the next time you visit us.We look forward to serving you again.Kamenoi Hotel Aso Front Desk
Wai Man
Japanese C(With Toilet)(Non-smoking)
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on May 3, 2024
The breakfast and dinner buffets are very delicious.
Response from Property: Thank you very much for choosing our hotel.We are very pleased to hear your compliments about our breakfast and dinner buffet.We will continue to consider seasonal menus and will do our best to provide you with even better hospitality the next time you visit our hotel.We look forward to welcoming you again.Kamenoi Hotel Aso Front Desk
Wilson Lai
Japanese B(With Toilet)(Non-smoking)
Stayed in Sep 2023
Couples
3 review
Amazing
Posted on Oct 1, 2023
Nice place and have great glass,
Noce staff and there is shuttle to miyaji station
And I like the noodle provided by hotel.
Response from Property: Thank you very much for using our hotel and leaving a review. Hotel reviews are customers’ first-hand experiences. Currently, we are operating the hotel under the name Kamenoi Aso Hotel, and while I think there have been some improvements, I think there are still a lot of things that need to be improved. All our staff will continue to work hard to ensure that as many customers as possible are happy and want to use our services again. Manager of Kamenoi Aso Hotel
Edward
Accessible room (With private bathroom)(Non-smoking)
Stayed in Apr 2023
Couples
14 review
Outstanding
Posted on Apr 25, 2023
A beautiful hotel at the ASO. The hotel designs with caring to disables.
Response from Property: Thank you for posting this review and giving us a high evaluation.Aso is a volcano representing Japan with the world's largest caldera.We are very happy to hear that you enjoyed the wonderful scenery and were satisfied.We are looking forward to seeing you again.Kamenoi Hotel Aso Manager
TravelMac
Japanese B(With Toilet)(Non-smoking)
Stayed in Jul 2023
Family
54 review
Very Good
Posted on Jul 6, 2023
This is out of my expectations. The hotel is big with enough facilities with very good price.
Response from Property: Thank you very much for using our hotel this time.It is a great honor for us to be able to help you as one of the memories of your trip this time.We are striving every day to create a store that as many customers as possible want to use again.We are always ready to serve you, so we look forward to welcoming you again.Manager of Kamenoi Hotel Aso
Guest User
Japanese A(With Toilet)(Non-smoking)
Stayed in Apr 2024
Family
5 review
Outstanding
Posted on Apr 16, 2024
All good and nice on sen
Response from Property: Thank you for your business.Thank you very much for your favorable evaluation.We hope that many of our customers will be pleased with our services and that they will want to come back again.We look forward to serving you again.Kamenoi Hotel Aso Front Desk
Guest User
Twin Room(With private bathroom)(Non-smoking)
Stayed in Jun 2023
Friends
5 review
Very Good
Posted on Jun 17, 2023
Not bad but need to drive there
Response from Property: Thank you for using our hotel this time.We are very sorry to hear that you were satisfied with the meal.We will continue to offer seasonal menus that satisfy our customers.Aso has a lower temperature than Kumamoto city, making it a comfortable area even in the summer.In addition, all the staff are preparing and waiting for customers so that they can come even during the summer vacation.Manager of Kamenoi Hotel Aso
Guest User
Standard, Semi-Double with Bath, Mountain View
Stayed in Jun 2024
Friends
2 review
Outstanding
Posted on Jun 27, 2024
The room is quite spacious, the view outside the window is amazing, and the service attitude of the front desk staff is also great. Although there are no staff who can speak Chinese, they will be very patient and try hard to communicate with you. The breakfast is also very rich, with local specialties
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Sunny SKC
Twin Room(With private bathroom)(Non-smoking)
Stayed in May 2024
Family
9 review
Posted on May 7, 2024
Shadian is located in a relatively remote location, making it better for self-driving tours. It is well-equipped with free parking spaces, public hot spring baths, and a shop selling souvenirs. It is open until 9 p.m. Each room faces the Shadian lawn and mountain views. If you choose to stay for two meals, dinner and breakfast will be buffets, and the food is rich and diverse, including Japanese and Western styles.
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Response from Property: Thank you for your interest in our services.
Thank you very much for your positive feedback.
We hope that many of our customers will be satisfied and willing to come again.
We look forward to welcoming you again.
Front Desk of Aso Ueno Hotel
Guest User
Japanese C(With Toilet)(Non-smoking)
Stayed in Apr 2024
Solo travelers
11 review
Very Good
Posted on Apr 27, 2024
The view is first-rate. This time I was assigned a room on the 6th floor. I could see all aspects of Mt. Aso. Although the large bath was not big, it had many choices. There was also an open-air bath. It was recommended.
Original TextTranslated by Google
Response from Property: Thank you for your interest in our services. Thank you very much for your positive feedback. We hope that many of our customers will be satisfied and willing to come back again. We look forward to your visit again. Aso Ueno Hotel front desk
大概人生
Japanese A(With Toilet)(Non-smoking)
Stayed in Apr 2024
Solo travelers
9 review
Posted on Apr 15, 2024
As far as a person is concerned, apart from the relatively old equipment and the pity that there is no shower area in the room, everything else is considered perfect.
But the problem... remember to check the time to take the special bus, otherwise you will have to travel for at least half an hour (half an hour to the left on Qinri)
Based on the premise that I change hotels every day, here is the second shortcoming.
In addition, dinner is more Western-style, and breakfast is more Japanese-style.
Maybe I'm alone, but he always thinks I'm full and will take the initiative to ask me to drive away and then bury himself in the car (haha)
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6/10
Response from Property: Thank you for choosing Hotel Aso Kamenoi. We look forward to welcoming you again in the future. Aso Ueno Hotel front desk
Engongqingliubu
Japanese B(With Toilet)(Non-smoking)
Stayed in Apr 2024
Family
18 review
Amazing
Posted on Apr 15, 2024
This hotel is quite unique, like a five-star hotel built in the 1970s and 1980s.
Service: Maybe because of language problem. They are all Japanese-speaking elderly people who work at the front desk, and a translator is needed for communication.
Hotel: You can see five mountains when you open the windows, which is a unique sight in the Aso area. The hot spring is also a real hot spring. It comes from Zuixian Gorge on the mountain. The name is very good. There are 2 shuttle buses to Aso Train Station in the morning. We will also pick you up from Miyaji Station. The room we booked did not have a shower, but we could go to the big hot spring to take a shower, which was nothing. The key was that it had a central location and a mountain view.
Catering: Dinner is an excellent buffet with a rich variety, including all-you-can-eat long-leg crabs, fried shrimps, and beef, which are all fresh. You can sit in the view seats. Breakfast is average, natto tofu soup is in line with Japanese appetite. I took the Kyushu Transverse Express train and passed by JR Miyachi Station at 17:07, just in time for dinner at the hotel at 18:00. If you miss it, it’s the 19:30 show.
Bonus points: There is a golf lawn at the door where you can have fun during the day. Frisbee, badminton, softball and roller skates can be rented for free. Transportation in Aso is inconvenient. You can go to the grassland to watch the stars at night. It is very romantic and seems difficult to see in other places.
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6/9
Response from Property: Thank you very much for visiting. Our entire staff is delighted to receive such a high rating. We will continue to provide a warm welcome that will keep you coming back. We look forward to your visit again. Aso Ueno Hotel front desk