"Beautiful hotel with Mountain Views. The hotel looks spectacular and is very clean. The room is very spacious. Location is perfect as it shares the same building as the mall. You can use the lift which brings you directly to the mall. The mall has shops like Uniqlo, ABC Mart and many more, including a food court with various food options. There are 3 washing machines in both the male & female public onsen area, however it is pretty difficult to get a chance to wash your clothes. The hotel seems like a popular wedding venue, however it does not disrupt the stay as the guests do not seem to linger in the lobby at all. There’s a Nescafé coffee machine which you can help yourself to outside the public onsen, along with Kumamoto’s fresh spring water tap for drinking. For parking, please avoid the carpark infront of the mall as it is expensive. If you’re facing the mall, the hotel’s carpark is at the left side basement of the mall. The hotel provides a discounted price at off-peak periods. It’s best to leave your hotel before 12 noon. It is paid parking and there’s a ticket machine at the basement entrance of the hotel. The hotel location is perfect as it is also very close to a station."

"The service provided here is up and beyond. I love that the whole set up gives not only space for people to mingle, also proper work space to have your alone time if you need it. A beautiful kitchen set up as well, I felt very safe and clean staying here. It was my first time using a kotatsu table too, a dream come true. I listened to some cd displayed for anyone to listen on a headphone. So much fun. The location is perfect too, super close to Aso Station, where we get to everywhere."

"The food and accommodation were amazing! They even provide yukata (a casual kimono) to wear, and the onsen (hot spring) facilities are really special. Besides the regular hot springs, they also have mud masks and a hot mist sauna! The late-night ramen was delicious too! It was a great experience, absolutely no downsides except for the price, haha! 🤭"

"Everything is peaceful and good"

"It was wonderful. The facilities were a bit dated, so there was a slight damp smell in the room, but the shower facilities were good and the space was spacious, making it comfortable for my family to stay in one room. The scenery surrounding the accommodation was magnificent. We had some trouble checking in because there was no one at the front desk, but the issue was resolved within an hour after making a phone call. The Trip.com website stated that check-in was 24 hours, but when we actually arrived, we found that the reception had specific operating hours. All the staff were kind and helped us a lot to ensure a comfortable stay."

"Summer family trip, embarking on a wonderful journey of discovery with the children."

"The location is convenient for transportation, saving the trip to the attractions the next day. There is a large supermarket opposite, which is very convenient. The room is for four people, with one bed per person. The Japanese-style room, lamp, quilt and pillow are all comfortable. I slept well this night. Although it is old, the service and items are exquisite and not sloppy. The room has a little smell, but it does not affect it. There is free coffee on the first floor."

"Great onsen ryokan experience! The private onsen was worth the extra cost. Places has free karaoke and ping pong, which need to be pre-booked, so get in early to book your spots. The buffet dinner and breakfast was sublime. I've never eaten so much and such good food before. No stomach is big enough. The private onsen is the highlight, but there are also different types of onsen's that can be tried. There is an indoor one, and a outdoor one, and family onsen's that can be booked. You'd never want to leave the place. Highly recommended."

"The owner was very helpful, and the bath was fantastic. It was a convenient location if you're sightseeing in Aso."