Name: Elite Apart-Hotel
Address: Raqymjan Qoshqarbayev Ave 10\1, Astana, 010017, Kazakhstan, Raqymjan Qoshqarbayev Ave 10\1, Overseas, Kazakhstan
Rating: 4.4

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Positive reviews

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Perfect location and facilities. We had a great time with family during the stay! 

Прекрасные апартаменты прям напротив посольства США. Очень чисто и приятно в номере. Есть все необходимое(гладилка, сушилка, утюг, стиральная машина и тд)

Lovely apartments right opposite the US Embassy. Very clean and nice room. There is everything you need (ironing iron, dryer, iron, washing machine, etc.)

Благодарю девочек на стойке регистрации за реальную помощь 🙏👍. Хочу пожелать поменять пастельные принадлежности  (белье, подушки, одеяло) и полотенца. Всё остальное было в отличном состоянии. Пользовались всем оборудованием, все работало исправно.

I thank the girls at the front desk for real help 🙏👍. I would like to request a change of bedding (linen, pillows, blanket) and towels. Everything else was in excellent condition. We used all the equipment, everything worked properly.

Очень комфортный , чистый .

Отличное расположение для нас вблизи посольства США. Просторный номер со всем необходимым( стиралка, утюг, посуду и т.д.). Из минусов -уже не свежий ремонт )

Great location for us near the US Embassy. Spacious room with everything you need (washing machine, iron, dishes, etc.). The downside is that it is no longer newly renovated)

24-hour front desk

Wi-Fi

Smoking area

Breakfast

Non-smoking room

All Languages

English

Russian

All Room Types

Studio Apartment

Apartment

We have already stayed here, once forgotten the keys to their apartment in another city)) though we lived in Astana for 8 years. Then several times we have settled here friends who have come from Russia for visas to the American Embassy. It is through the road - it is undisputed plus location. Now we moved from Astana. And when the question of obtaining a visa has already been raised for us, without thinking, booked it, on the old memory. The quality of the service has fallen just to zero! Cleaning no!!! We arrived late in the evening with two small children, for a long time could not get to the territory first by taxi (the guard didn't even let the suitcases go). Then they could not get through the homephone. And this is a residential complex, not just a hotel. No instructions anywhere, nobody took care of at least the plates hanging in the entrance... Where to call? On what floor to go up to find a recipient? D6)))) Go to the room, put children in the dark in the bedroom. They started to lay the sofa and lay the second set of clothes, and it was dirty, unsleepy and all in the hair. I call the reception and hear: ”The waitress will come in the morning, now no one is there.” After a long discussion, they all brought the underwear. And in the morning I found that the underwear on which the children slept was dirty too. With the protector from the shoe on the roll. The shells are frozen, the water is not going away. On the third day, I called the supervisor and they allowed the apartment to be vacated by me. They pulled out bottles of pelvis inside of the bed, vacuumed the furry carpet and washed the long-unwashed floor. The raccoon also brought in order. So the number 711 is washed, you can go and live 😂 How we are confused told a friend living in a nearby block, it turns out recently, famous ...drom. Here (in the same building) girls live) When customers visit, they remove these apparatus without leaving the house. So it is not worth sitting here with the children. Yes, toilets with heating, a smart house and all the things. But when it all became awful unclean, pleasant from these chips is not enough.

Excellent hotel. There were businesses in Nur Sultan from 20 to 27 February, booked a room in advance. Live in two local rooms on the 6th floor breakfast was included in the cost, breakfast time was appointed by themselves, breakfast was cheese and delicious. The room is two bathrooms, all the household appliances and a bunch of facilities. The room is warm and comfortable. We advise. All staff are friendly and attentive. The only minus has never set up television. There were problems with the Internet, then Alma Twbox didn't work. But the general impression did not spoil.

A good hotel at an affordable price, a daily breakfast was provided for an additional fee, specifying the time of serving, the rooms are very quiet and warm (October 2020), there is a shop and a pharmacy on the D6 floor. The staff is efficient. Photos in the hotel profile are true

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18.1km from Nursultan Nazarbayev International Airport

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Discover 73 reviews of Elite Apart-Hotel, rated 4.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Elite Apart-Hotel Reviews: 73 Verified Reviews Latest 2024 | Trip.com

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Elite Apart-Hotel Reviews

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