Beijing Palace Soluxe Hotel Astana Reviews

A good place to stay right in the centre of the city. Baiterek, Moskva business centre and ministerial building are in 5 min walk. The room was clean and spacious, all necessities in the room. The bathtub was clogged and limited supply of toilet paper, napkins was provided, be prepared to request more from the reception if you are ill or use more paper. Breakfast is buffet but with limited variety. Enough to satiate you for a good start of the day.

The food is delicious with 360° panoramic view restaurant at 23th floor, you can take breakfast and dinner with great view of Astana City. It is amazing and worth it, excellent

Bathrooms could be better. Overall very good. Gym saloon is very good, but should be open very early and very late, like from 05:00am to 01:00am.

Business travel.

The room was very clean and the staff were very warm and polite, especially Rustem who was very helpful to us. Thank you very much!

The room is quite big, the power sockets are also Chinese sockets, and there is Chinese food. There is a boy at the front desk named Gestiemu. He speaks Chinese, English and Russian fluently and helps a lot. Thank you again.

The room is spacious and the bed is huge. Clean and hygienic, with swimming pool and sauna.

The hotel was very clean and the interior facilities were good. The buffet meal was good, but it was the same menu every day, so it was a bit like that, but overall it was great. The surrounding tourist facilities are also close by. I want to come again next time.

I went to Astana for a business trip and the event was at the Sheraton. This hotel is close to the Sheraton. The environment is really average, that is, it is at the domestic three-star level, and the price is indeed more than twice that of the domestic five-star. The wallpaper is peeled off, the carpet is dirty, the facilities are very old, and the sound insulation is very poor. When you open the door next door, you think you are opening your own door. Not cost-effective, not recommended. The front desk is also very rigid and won't open a room before 1 o'clock. There wasn't even water at the front desk. Will never stay there again.

The room is clean and hygienic, and the breakfast is rich and varied! The grilled lamb chops for lunch were great!

The room is very cost-effective! Very good for business trips.

Very good, good environment, rich breakfast

This hotel left me with a very deep and terrible impression. On the first day of check-in, the water and electricity were cut off for 16 hours, from 16:00 on the 16th to 8 am on the 17th. We communicated and negotiated again and again and finally got the electricity back. We spent a night without electricity and water, and slept without washing. They didn't know to arrange mineral water for us to use in an emergency. The public relations was very poor. This was the first time in my life that a hotel would have power and water outages. The next day, I almost went out to visit customers with a disheveled face. The experience was very bad! A hotel that cost more than 800 yuan a day, no service for a whole day, and only refunded 255 yuan. How stingy! This hotel is very memorable! Not recommended!

The Chinese-style decoration makes travelers from afar feel as warm as home. The room was very comfortable and the breakfast had a variety of choices. There is a security check at the door, which is very safe. The doorman was also very enthusiastic. He helped us carry our luggage when we left and guided the car to the door. Very good experience.