To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.8
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All reviews(44)
Positive reviews(42)
Reviews with photos/video(6)
Awesome stay(8)
Great location(7)
Friendly owner(6)
Negative reviews(2)
EVGENII
Deluxe King Room
Stayed in Feb 2024
Family
310 review
4.0/5
Very Good
Posted on Apr 4, 2024
Discover the modern elegance of Astana at this stunning hotel. The sleek rooms offer breathtaking views of the city skyline and are equipped with state-of-the-art amenities. The location is perfect for exploring the capital's iconic landmarks. The restaurant serves delectable Kazakh and international cuisine, while the bar offers creative cocktails. Attentive staff ensures a memorable stay.
Gabit Mutigullin
Deluxe King Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Very good place to stay
Guest User
Deluxe Room With Two Double Beds
Stayed in Mar 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Very clean and modern. Good location. Staff was friendly and helpful.
Aida kdr
Deluxe Room With Two Double Beds
Stayed in Jul 2023
Booked for others
40 review
5.0/5
Outstanding
Posted on Sep 9, 2023
I have booked this hotel for my parents and what they did was extended for another day. They did like the hotels amenities, convenience and services. Very reasonable and enjoyable for the price they offer.
Anonymous User
Deluxe King Room
Stayed in May 2023
Other
87 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Spacious room, comfortable beds and staff are friendly and professional
Rich11
King Studio Apartment
Stayed in May 2023
Business travelers
47 review
5.0/5
Outstanding
Posted on Aug 23, 2023
Good Perfect
Sajnani sunil
Deluxe King Room
Stayed in Oct 2023
Solo travelers
54 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Great
rocketkf
Deluxe King Room
Stayed in Oct 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The room is clean and has a water heater. There was a fire alarm in the middle of the night and I was forced to get up and walk downstairs 😂
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Tubutubu723
Deluxe King Room
Stayed in Jul 2024
Business travelers
3 review
3.7/5
Posted on Oct 31, 2024
The elevator buttons are hard to understand. Even though the staff knew about it, they didn't do anything about it. They brought me a vase when I asked for one.
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Guest User
Deluxe King Room
Stayed in Nov 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The room is clean, the environment is elegant, and the overall experience is very good.
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Guest User
Deluxe Room With Two Double Beds
Stayed in Aug 2024
Family
5 review
3.5/5
Posted on Oct 8, 2024
I chose Sheraton for my trip with my parents. The thing I want to complain about the most is the shower room. Not only is there only a bathtub, but the bathtub is extremely high, which is really not user-friendly for my parents who are short and elderly. The bath water was sometimes hot and sometimes cold. Not to mention my parents, even we younger ones were worried about slipping after taking a shower. Many details of the room were not carefully considered, which was really frustrating.
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Guest User
Deluxe King Room
Stayed in Jul 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Oct 28, 2024
To be honest, this is the most cost-effective hotel in Kazakhstan for business trips. It is very good and the breakfast is also great.
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Guest User
Deluxe Room With Two Double Beds
Stayed in May 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Sep 7, 2024
One of the best hotels in the city in a great location. The rooms are spacious, the breakfasts are delicious, the staff is polite
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Guest User
Deluxe King Room
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 21, 2023
There is a swimming pool and gym, and you can take a sauna when you can. It takes 5 minutes to walk out of the hotel to the most important avenue in the capital, and many government buildings and shopping centers are around
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ZHOMART
Deluxe Room With Two Double Beds
Stayed in Jan 2024
Family
4 review
4.7/5
Amazing
Posted on Feb 11, 2024
The location is excellent, we really liked the pool and spa, we left memorable photos and videos, thank you for the service!