SOFITEL LEGEND Hotels in Aswan

The check-in process became a bit unpleasant as their stated policies did not match what was written in our trip.com booking confirmation. This included check-in time and number of guests for the room. We included our children and even had their ages listed in the confirmation. Upon check-in we were told that it was only a room for two adults. We were then instructed to pay extra for one child. Policies should be conveyed clearly when booking so we can know what to expect. Otherwise, the room had a beautiful view and the kids enjoyed the large pool. The breakfast buffet had a great selection.

The scenery is quite good. The service attitude is quite average. I went to the front desk and asked if I could pay for the room in Egyptian pounds. My attitude was extremely harsh. I didn't want to move to the hotel on the second night, so I inquired about extending my stay. The front desk asked me to go back to the room and call me. In the end, I didn't receive a call, so I checked out directly. The rooms in this hotel are quite large, and the facilities are relatively old. It feels like they are chosen by locals. In addition, you must choose the number of people according to the actual number. I accidentally selected one person, and ended up paying a price difference of dozens of dollars.

The hotel is not as good as expected. There’s no Nile view from our room, located at 2nd floor nor from the restaurant, so we didn’t see Nile from the hotel at all. The service didn’t make us feel welcomed. The receptionist didn’t say hello or welcome, and looked impatient. When we asked if the hotel has first aid kit, as my husband was scratched by a cat and needed sanitary treatment, the receptionist just directly said “No”, although he promised to check and came back to us, he didn’t… The room is good but the bathroom is quite old and the AC heat function didn’t work - it’s just around 8 degree during night in Aswan.

The location of the accommodation was good. It was very nice because there were many restaurants nearby and instant restaurants such as KFC and McDonald's. Also, there was a grocery store about 10 minutes away, which was great for picking up something. I arrived earlier than the original check-in time and was confused, but the staff helped me check in quickly. And the staff at the hotel were always friendly. When we had to check out early in the morning for a tour, they left our luggage and even prepared breakfast for each of us. Thanks to this, I didn't have to starve during the tour, which was great haha. Next time I come to Aswan again, I want to use it again and recommend it to my friends!

The facilities are old, and the hardware conditions are not as good as those of domestic express hotels such as Home Inn and Hanting, but there is nothing we can do about it in Aswan. Hotels under RMB 1,000 basically have such poor conditions. If you want a better one, you have to spend RMB 2,000+. The service is still warm. My teammate had gastroenteritis and took a taxi to the hospital. The front desk saw something was wrong and came up to ask about it, offering to call a doctor for us and even running errands to buy medicine for us.

The room booked in a hurry through the shoe city on the same day, only 120 yuan including breakfast, the location is in a street on the edge of the train station square, very easy to find, convenient transportation, not noisy, after the check-in, found that the room is large, the bedding is clean, the hot water is strong, I have lived in more than 300 famous Yanhou hotels and ha Pi Hotel, I feel that this Nubannier hotel is very good value. When I left the store, because the time was earlier, I actually packed a package of breakfast for me. There were bread, eggs, juice, bananas, surprises. The guests staying in the store are mostly locals, and there are also some poor foreigners such as me. In short, if you can choose this one, don't choose the Yanhou Hotel, the price is too bad.

It’s a 2 sided coin with this hotel, some positives and some negatives in all areas. Location is very close to the Nile river and train station which is convenient but the balcony of our hotel room looked out on some garbage tipping sights that were always crazy busy with construction, wild dogs barking, and Islamic prayers blaring from speakers until the early hours. The service at reception was okay depending on who was there at the time and they did organise the trip to Abu Simbel on a day’s notice. The wifi never worked but the room was clean and comfortable enough. Overall, not bad price for the room - reconsider using if you have trouble sleeping with loud noises or need wifi.

The main feature of this hotel is it's location on top of a hill overlooking the Nile. Also, you are able to use the facilities of its sister hotel, Basma Hotel. The staff were very friendly and helpful, esp Meera who organised drivers and tour guide for us at short notice. The room was clean and spacious, and bathroom had all amenties, however the shower cubicle was on the small side and shower curtain just a couple cms too short so difficult to avoid getting the floor wet.

It is said that hotels in Aswan are expensive but not good. Maybe it was because my expectations were lowered. Instead, I think this hotel is very cost-effective. The first is the location, on the side of the Nile, on the top you can overlook the Nile. It is very pleasant to watch the sunset. The second is the facilities. Although they are older (if you travel frequently, you should know that the world is unable to compete with the fast-developing China than the new ones), but the level of construction is definitely at least three stars. Much better than the same price in Cairo. Look at the service again. I arrived in the middle of the night and my brother was very warm. When I heard that I was going to join the group at four in the morning, Ma Shan helped me arrange a wake-up service. Early the next morning, a large pack of breakfast was prepared, enough for two or three people. When I left, because the train was at three in the afternoon, I hope to leave the store two hours late. They agreed without saying anything. The Egyptian tradition is to do things to give tips. This is not for foreigners. During the stay, whenever I had a problem, they patiently helped and did not ask for tips. Instead, I am embarrassed. Looking at breakfast again, it may not suit the taste, but the richness is enough. There are nearly ten kinds of bread, as well as freshly baked food. Coffee is instant, which is unacceptable to me. But it cannot be said that they are bad. Compared to my other hotels in Egypt, I definitely like this one better.