Hotels near Eclipso Atlanta- Horizon of Khufu, Atlanta

Booked online and stated no feather pillows. Got to room and feather pillows were on bed. Notified front desk who exchanged but woke up next am w allergic reaction bc residue on sheets. Breakfast was horrible. The host said breakfast will be late bc I just got here. Coffee weak, no “you make” waffles (as I verified on phone before arrival) when I asked the host she stated only offered on weekends. Asked for syrup bc sugar free was out and host said that’s all we have. So had to go get breakfast out so an extra expense. When we checked in coffee area was dirty. The light above bathroom sink had light out. There was a smoke detector sounding all night due to low battery! Hotel overall was tired and dated. Not what is expected w a Marriott hotel.

We took our 9 year old to his first two Braves games and stayed at this hotel for 4 days. We had never stayed here before, but a relative recommended the hotel. The room was clean and smelled nice. I always check the sheets and pillows. The only negative was the white thin coverlet looked pretty on top, but was covered in paint smudges or marker of some kind on the underside. We just removed it and set it to the side. The staff, for the most part, was incredibly nice and very helpful. Crystal and Marianna at the front desk were absolutely wonderful! Warm smiles and very helpful with any questions. The breakfast each day was great! The woman serving was all smiles and kept everything well stocked. Our housekeeper was super friendly and traded our towels and washcloths as well as replenished our toilet tissue and in room coffee. The only major negative to our trip was the night counter employee, Josh. He had a terrible attitude and was disrespectful and rude. Not just to us. We observed his bad attitude on our second night and experienced it ourselves on our last night. Out of respect for my son, I waited until he was comfortably back in our room before I returned to the lobby to get Josh’s name. We had been very nice and friendly when we originally entered the lobby and even asked Josh several questions about his day. He ignored us completely, and we were standing directly in front of him at the counter trying to pay for some drinks. When he returned our change he set it down behind the plastic barrier and then ignored us. We couldn’t get hold of it and asked if he could push it forward. He continued to ignore us as if we weren’t there. Keep in mind we were literally standing across the counter from him at the check in desk. My wife ended up pushing on the plastic barrier until it touched the register so she could slide the dollars out. The entire time he ignored us, even as we were asking him to please slide the money under the plastic. In an effort to avoid a conflict in front of my son we simply said, “Well then. I guess have a good night.” He still didn’t respond…. When I returned to the lobby, his excuse was, “..I have had to deal with these baseball people all week.” I was wearing a Braves shirt…. There was more with Josh, but I have made my point. So, to wrap it up, Josh is a terrible front desk representative for this hotel and needs to be moved where he has no guest contact. The rest of the staff and management are great!

In the city center, downstairs is the subway, opposite the boa and cvs, very convenient. It’s a quick walk to CNN and the world of Coca-Cola. It’s easy to go anywhere.

Nice new hotel. Very clean breakfast was ok.Great location lots of food and shopping centers.

After a long flight, we arrived at the Atlanta Airport at midnight. My family and I were too exhausted to make the drive to our next destination. I had a few IHG points and decided to use them at this hotel. I assumed the hotel would be average because of the location. I was ok with average because I was so exhausted. When we arrived, Keisha at the Front desk provided professional, upbeat, and kind service. The room was clean and the bed was comfortable. Upon checking out, I had a wonderful encounter with Dee at the Front desk. Again, I received phenomenal customer service. I will definitely add this hotel to list of places to stay.

Pros: Walking distance to Mercedes Benz Stadium, State Farm Arena, Centennial Park, Georgia Aquarium, World of Coca Cola. Traffic is so bad it is not worth taking your car out of valet. Valet employees were courteous and efficient. Breakfast was decent. Beds clean and comfortable (except sofa bed). Cons: The majority of the photos here don’t show you the rooms that have yet to be renovated. Ask for a room in the renovated area, ours was not and I didn’t realize there might have been a choice. We were only there for two nights and mainly only there to sleep, so we didn’t complain. It seemed they really did not care for the unrenovated areas. Hall carpets were stained and hall smelled mildewy and humid. Extra plugs in the lamp between the beds for charging phones - only one worked and both outlets came out of the lamp with their wires when you unplugged. Scraped up coatings and dents all over bathtub and shifted ceiling tiles/spiders and spiderwebs in corners. Had to shove the door to close it all the way and engage any other locks. Top security bar base was glued to a piece of wood with extra screws in a shoddy repair job. Fridge fell forward every time we opened it due to missing feet on the bottom. Overall the room serves its purpose and the hotel was in a great location if you’re headed to town for a concert or event, but we wouldn’t stay again unless we knew for sure our room was on renovated floor.

The hotel staff are so friendly that everyone they meet greets them and asks how they are. However, the breakfast menu is limited, so guests staying for a long time may get bored with breakfast. taste is good

This type of room booked by Ctrip must avoid the third floor. When I entered, I smelled a so-called cigarette smell and immediately asked to change rooms. The front desk said that many people smoke on this floor 😅... The hotel only has a small train next door to the airport. It is not very convenient if you have a lot of luggage or it rains.