3-Star Hotels in Atlanta

I booked this hotel for a weekend getaway and I enjoyed my stay. The room was clean, bathroom was a bit dated there were some loose fixtures but still nice. Keys didn’t work for the gate but front desk clerks were very helpful. I may book again!

This was the absolute worst hotel I’ve ever stayed in! After switching rooms three times, the conditions were still absolutely deplorable! Unfortunately, we were stuck here since we were out of town celebrating a friend’s birthday and all other hotels were booked to capacity since it was so last-minute. I have never been more appalled in my life as I was speaking to the general manager who made it seem as though the dirtiness of the hotel was a form of normalcy post Covid. All I received was excuses as to why things were dirty and that they were short-staffed and do not have the personnel to ensure cleanliness amongst all of the rooms. The attached pictures show the couch in a lounge area which I was told the spring breakers come and ruin everything and then leave. This may be true, however when you damage a hotel, I know for a fact you are charged an additional fee. It appears as though they would like to pocket the fee rather than clean and sterilize the areas that are badly stained and damaged. Also, there was a nicotine gum wrapper on the floor as we walked in, a dirty toilet and hair in the toilet as well as the tub which I attached some of the pictures. . The sink was stopped up the entire stay and the electric went off for a period of time. The air conditioner unit seem to make some weird noise every time we turn the unit off and would not stop until the unit was turned back on. There was a stain on the ceiling and the ceiling was a popcorn ceiling which should’ve been a hint and a half that this hotel did not care about esthetics and was dated. As you walk into the lobby, it smelled of pool water and chlorine. It was a terrible and very offputting smell. I cannot say enough about how terrible this stay was in addition to everything else that we experienced, from around 12 AM to 4 AM in the morning, teenagers were running up and down the hallway playing around and chasing each other unsupervised. When I called up to the front lobby so that they could rectify this matter, they did absolutely nothing even though they told me they would send someone out to correct it. They never did and the teens continued to reek havoc throughout the night. My best advice to any customer considering this hotel is to stay far far away and never stay here!!! They do offer a free breakfast but it’s absolutely terrible and inedible. I was so distraught about this stay that I want to make other potential guests to please stay away! Additionally, you will not be receiving a refund if you do encounter these terrible and unfortunate circumstances so do yourself a favor and book elsewhere! If you don’t mind these type of conditions, you might as well stay at $25 a night motel! I have attempted to reach out to the manager, Sal and was advised I would get a call back but never have. I opted to even email him at the same email address he reached out to me with, still nothing! I’m confused as to why he would reach out to me if he had no intentions of actually he

The Good: I really like this place. My son went to Ga Tech and we always tried to stay here during the college years and then afterwards when visiting him or going to GT football games. Great location. Rooms very clean and most staff exceptional (see “the Bad”). Ten years of happy times there. Breakfast buffet is nice, but pricey and the parking next door is $18 per day. The Bad: I normally drive up from Florida and its difficult to time arrival. So normally I arrive a few hours before check in time. For ten years they always checked me in early if the room was ready, which it often was. I liked that, friendly clerk with a nice smile letting me know that they valued me with the early check in. For ten years…. until this time. Arrived around noon and was told that early check in cost $30. That is 15-20% of the room rate! I expressed my surprise they would want to squeeze me for money to access something that was sitting idle. After all, there is no extra cost or effort for an early check in and it staggers people arriving over time rather than all at once. They often have one person at the desk, so spreading out the guests is a plus for them. And, it’s not a resort where gusts want to use the hotel benefits (pool, beach, etc.). People often check in, drop their bags a go about their business. It’s a convenience. So, we had a somewhat sharp but polite discussion about this. In the end, a woman was called in and she waived the $30 with a look of disgust and I checked in. Sad, sad, sad that they tried to squeeze me. The Ugly. Is this the start of a fees for extras game. What is next? Wi-Fi for a fee like at some Marriotts? A resort or convention fee like at many beach hotels? Does this wonderful hotel, associated with Georgia Tech really want to appear as a nickel-dime place scrounging for a few extra dollars? That’s what they looked like. I hope not. So, GT Hotel. Be nice to your customers. Let them feel welcome and valued. Don’t take fees for things that doesn’t result in extra costs for you. In other words, go back the way you were.

Yes, Atlanta's famous attractions are right next to the hotel and within walking distance! Very convenient

The hotel is very nice. The opportunity was upon checking in at the hotel at between 8:30pm - 9:30pm the female was not friendly at all. She was very abrupt in speaking. As a Platinum Elite when I asked about points she told me that I would not get points for my stay. Also, at approximately 4am in the morning, someone was trying to get Into our room, when my boyfriend went to the door to tell the female who appeared to be drunk she just keep insisting for him to open the door. I called down to the Front Desk to let them know and whoever it was that worked that shift came upstairs to get that person. I am a Corporate person who travels 99% for my job and Marriott hotels are our company Preferred hotel. As I stated the rooms are very nice inside, I now will have to travel to Atlanta now for business due to it now being my territory, but I am reluctant in choosing this hotel due to the check-in experience. But, I can say that my check-out experience was much better from your front desk guy this morning.

Stayed in queen suite with family (2 adjoined rooms 1 with two Queen beds, one with sleeper sofa) which was great for our family of 6. Enabled us to relax in area with sofa between outings. Hotel was conveniently located, only 15 minutes to aquarium and close enough to walk to Truist stadium. Staff was extremely courteous, especially Barbara who worked each day during our stay. Hot breakfast was very good, recommend getting there early as it gets quite crowded from 8:30 on. Would definitely stay again if returning to the Atlanta area.

I always stay at an Embassy Suites because I like the two room suites set up, cooked to order breakfast, and managers Reception. This Embassy was centrally located and had easy access to the Georgia Congress Convention hall, which was a five minute walk away. The cooked to order breakfast for 3 out of the 4 days was okay, certainly not Embassy standards. The cooked to order egg white omelet where the size of a small empanada, so you had to go back for another one. They are still operating as if COVID-19 is running rampant, plastic everything, paper cups, and foam plates. The hash browns were the real ones, shredded and all and were fantastic as was the bacon. The two male cook's need training, as I and guest had to repeat minimum 4-5 times we wanted egg whites and what we wanted in them. Coffee was great. Managers Reception was good, but drinking a Chardonnay out of a paper cup seems inappropriate. I asked for a glass the 2nd time and the bartender accommodated my request. Her name was Katelyn and she was absolutely fantastic, always greeting us with a big smile and saying thank you every single time. Overall, property was clean, rooms where clean and felt modern, not dated. AC worked great, bedding was good. Common areas where modern and clean as well. We were greeted with a welcome and thank you for staying here as Diamond members. Front desk Stagg were very friendly and attentive! Only drawback, no fault of Embassy, but there are some areas just outside the main entrance and across the street where hecklers and panhandlers, so just be aware of that. It was a daily occurrence day or night.

We spent 8 days in the hotel and it was wonderful. There is so much to do for everyone, in walking distance. The Aquarium, centennial park, civil rights museum, coca cola museum, restaurants and shopping. Its the best hotel breakfast Ive had in years. The hotel is clean and the staff is amazing. Ms. Ruby has the best hospitality I've seen. She knows you by name and always checks in to make sureyou have what you need. Ms Rhonda and Ms. Shamon do an awesome job with breakfast. The security guards and vallet are very friendly and attentive. The only downfall was slightly low water pressure in the bathrooms. Excellent overall experience and I would stay here again.

I really really enjoyed my stay! This hotel is located in the action of downtown Atlanta! Customer service was awesome! And the breakfast was really delicious! I will highly recommend anyone visiting the downtown area to stay here!

Booked a stay for an Elton John concert. First time staying at this property. Room was nice, location was great. But really wanted to take the time to write a review because of the phenomenal experience at check in with Toni-Ann. She was so sweet, joyful, and helpful and made the entire experience that much better right from check-in. I truly believe when things start off good from the get go you’re more than likely to keep that energy going for the rest of the trip - so thank you Toni-Ann!