Deborah v
June 20, 2024
My family rented 3 rooms for the weekend and what a mistake. This was a terrible hotel, more like a motel. The beds were rock hard, rooms were beat up and dirty and there was trash under the bed when we arrived. Someone smoked in their room on the 2nd floor and it smelled all weekend. We found a man wandering the 2nd floor with a backpack and he said no when we asked if he was staying there. There is an unlocked back door that we saw unsavory people enter and head to the free breakfast. Staff is nasty and every time we entered they we smoking out front. Manager is unresponsive. The whole area around the hotel was unsafe and beat up. I don't recommend staying here for your own safety. Many other lovely hotels in Worcester.