West Bank Inn

The lady at the front desk was very accommodating and professional. She was able to switch my room for a first floor room since I left a message in the notes.

It was a nice, clean place. Pricing was great, and the staff was really friendly.

I actually use to stay at this location 3-4 times every month. But , I PROMISE I WILL NOT EVER BE RETURNING AGAIN. The owner stood at the bottom of the steps that me and my fiancé had to come down to get to our car and when we got down... I’m not going to mention the specifics of what the owner said. But , he made a comment to my fiancé about us requesting a late check out the day BEFORE , as we were checking in! While also saying he didn’t want us there ever again. Simply because we got late check out and it just so happened that everyone else had checked out at normal check out time. It’s not like I didn’t ask for late check out. Anyways , let’s just say that what he said to my fiancé absolutely set me off. It ABSOLUTELY set me OFF!! AND YES, I went off on him BUT, say what you want about me going off on the man but no one, and I mean NO ONE is going to disrespect my fiancé.

As always my stay at West Bank was great

I always stay here when I come to Augusta. However this time first room dirty bathroom second room air torn up, no microwave, and refrigerator didn’t get cold. Third room they moved me to was much better. But the owner husband smelled like alcohol and made it seem like I was lying about the condition of the other two rooms. I will be calling back to speak to his wife

I fully enjoy staying here. The staff are all very nice.

The rooms and staff are clean and friendly. Great value.

I’ve stayed at this location multiple times and I always ask for a late check out! It’s never once been an issue before. Until the last time I stayed there. For whatever reason they were banging on the door at 11 am telling me it was time to check out. I informed them I requested a late check out and I was told that was okay and the lady was friendly with me and said she would be back at 12 after late check out time. Well me and my fiancé were loading our car and was out of the room by 11:50. For whatever reason the owner decided to come out to our car being extremely disrespectful and rude. Then proceeded to tell us that we were not allowed to ever come back and stay there. Well I’m not going to lie, he set me off and I got rude back. Either way I’m not at all sure why we were told not to return. We checked in late around 11:30 PM and asked for late check out, we were out of the room before 12 and we also were staying at this hotel about 3 times a month for the last 5-6 months. But this place has lost my business. There was no need for the disrespect or for us to be told we weren’t allowed back. ABSOLUTELY NO REASON.