Guest User
September 15, 2024
I went in room 404 and was not in for a few minutes and quickly found a bed bug. I was scared to stay, but it was late, and reviews of other hotels in the area are not great. I expected better with the reviews I had read. They moved my floors. Front desk worker said they would keep my room open and have a manager refund my room and call me. They never called, even after I called a few times, and still billed the room. I think breakfast was the best part of the stay. I had a hard time sleeping as a result. I have stayed at numerous Holiday Inns and have had better results.