Hotels near Center of the Hills, Austin

”I was extremely disappointed with the staff at the Hampton Inn in Austin, Oakhill. The staff were rude, argumentative, and unprofessional, lacked any sense of candor, and genuinely seemed like something you would see in a bad movie. For context, my wife traveled to Austin on a business trip, and I was recommended by a colleague that she should stay at this hotel. I couldn't go because I was in Pennsylvania, visiting my mother in the ICU unit at Passavant hospital. I told the representative I wouldn't be there because my mom was being taken off life support, and it would only be my wife checking in. I mentioned this to the worker on the phone because I wanted to know if my wife could use my military discount if I booked the hotel for her and sent them a copy of my military id via email, as they requested. ”There After her check-in, I received a call from the front desk, stating that they could no longer give us the military rate because she didn't present the ID. I was confused by this because they asked me to send a copy via email, which they now had on file, but the representative was unwilling to listen. I asked to speak with the manager and she was even more uncooperative and downright disrespectful. I continually asked if I could explain myself, and let them know they have my ID on file, but the woman threw a tantrum and said my wife has 30 minutes to leave their hotel and we just paid for 5 days. It was easily the worst hotel experience I've had in 42 years, and I wouldn't recommend anyone stay there. I have a long list of colleagues that come to Austin and work in this area, and it's a shame for military families to be treated with such disregard. I would not recommend this hotel to anyone, as the poor level of professionalism and candor from the staff was unacceptable. ”There are many other hotel options in the area, and I would suggest looking elsewhere for a more enjoyable and customer-focused stay.”

It is a hotel with a good cp value. There is a kitchen in the room, and the pots and pans are quite complete. There is also breakfast, which can be taken back to the room and eaten by business people. It is very convenient for families with children to live in; It is very comfortable to have a swimming pool. There is a large lawn directly opposite where you can have a picnic. There are also barbecue facilities next to the swimming pool. I like it very much👍👍👍

If you are looking for just a bed to sleep one or cook, this place provides that. The location is quiet. The water runs and the toilet works. The AC works. The fridge works. I didn't try the wifi. If you are looking for an experience, then you should keep searching. Breakfast is some starch presented as muffins, tea, coffee, grits and hot chocolate. They run out of muffins before breakfast is over. This is not the place for pancakes, apples, yoghurt, bananas, orange and apple juice, eggs and potatoes. The carpet is in dire need of a wash or replacement. The towels are cheap grade. The bedside table was in need of dusting. Overall, I got what I needed, a place to sleep.

Cleanest, friendly hotel in Austin thus far, it is located in a safe place. Would recommend any of my friends or family to stay here! They serve a hot breakfast and that is rare these days. Nice hot coffee. Also I would recommend on staying on the top floor, nice and quiet and no one walking over you!

The scenery is very good, and the corner windows are very satisfying, especially at night when the lights outside the windows are very impressive. The room is clean and tidy, a little small, but the view is good, these are not important

I arrived at the Stephen F Austin Royal Sonesta at 2am after a delayed flight. It took 20 minutes for me to check-in due to issues with the hotel computer system. It might have been worth the wait, because I was upgraded to a suite. But I'd say that the suite was quirky: two rooms, nice furnishings, but no amenities. For example, the bar area in the living space had a sink but no accessories or drinks that you might expect to find on a bar. I fell asleep at 3am, and was woken at 8:45am by construction noises directly behind my bed. The noises included loud voices, drilling, banging, and scraping. Even with top-of-the-line ear plugs, it still woke me up. When I reported this issue via text message, the hotel manager looked into it instantly. He was on my floor talking to the hotel engineers by the time that I left my room. The manager recognized that I was the guest who had complained about noise, and apologized. He let me know that the work was supposed to be completed later in the day, and expressed sympathy for my rough morning. The manager set me up with some perks that made my stay more enjoyable and made up for the bad experience. So, all's well that ends well. The rest of my stay was good, especially because the hotel was in a really convenient location -- walking distance from my business meetings, restaurants, and tourist sites.

Facilities: The facilities are quite new Hygienic: very clean Environment: The location is very good. It is very close to the state capital building, but the lobby is very small and the hotel does not have a parking lot. Valet parking service is 15-55 according to the time limit. Service: The waiter was very good and gave a free upgrade. The air conditioner in the back room was too loud and upgraded again.