Mondi Hotel Axams

We stayed on June 21, 2023. After checking in, we found the hotel has no air-conditioning. When inquired, the manager advised us to keep the balcony door open ( windows are sealed). We could not sleep because the room was stuffy and invaded by flies. We slept by midnight only to be awakened by birds ay 4 a.m. It was a restless night. I will never stay in the B&B Hotels.

This could be a lovely hotel. I’m sure it often is, but for us, sadly we just didn’t get to see it. Firstly, we received an email to say there was a large group of young people staying so it might be a little louder. We rather naively assumed this would be a school group but it was a group of older teens who spent until 4am playing music, running about the corridors , shrieking and banging on doors. We chose not to confront them as we didn’t speak their language so just too awkward. We did make the hotel aware by email but no response to this. What we were not advised about, was that the large group meant there was no restaurant available for dinner. Axams has next to nothing in it so to have no restaurant was not helpful. Thankfully the Hotel Kogele were accommodating and provided a delicious dinner. The room is nicely maintained although had old food in the fridge on arrival. A selection of random plates and glasses (presumably brought up from the breakfast room) went with a hob and kettle making it a useful little base for a busy day. The team were responsive when we asked for clean towels. We only needed them because the room was not cleaned on our second day and so the towels were not changed. The weather was not good enough to dry and reuse our towels unfortunately. If you are booked to stay there then this hotel is ok. It’s fine. Basic, but fine. If you are warned of a group I strongly recommend you make use of any cancellation option you have and go elsewhere.