Ella Jungle Resort

Disappointing Experience Despite Great Location Our recent stay at this hotel was extremely disappointing, despite its fantastic location. The initial impression was positive, especially with the cable car experience, but everything went downhill once we entered our room. Upon arrival, we found two used towels on the bed, which was quite unsettling. We requested fresh towels, but even then, there was no hot water available, making it impossible to enjoy a warm shower in the freezing cold. To add to our frustration, the room lacked basic amenities such as tissues—there was only an empty tissue box. The cleanliness of the room was another major issue. The bed was covered in dirt and dead ants, forcing us to do our own housekeeping. This is simply unacceptable. To top it all off, dinner was terrible, making the entire experience even more regrettable. It’s clear that the staff responsible for maintaining the property are not taking their duties seriously. This lack of responsibility and attention to detail left us with a negative impression of what could have been a great stay.

It is one of the most amazing stay we ever had in Sri Lanka. Exciting surrounding! Starting from the entering it was amazing. We were also guided for a hike. Love the concept! Vegetarian food menu was good. Villa was also well cleaned and beautiful, it was next to the river. Visit the place if you want to experience the surrounding!

They took out payment, we turned up.. they were closed! Replied once by email to say they would return my money - have ignored me since and not refunded the £180! Do not book with them - it’s a nightmare

We really enjoyed the weekend at the Ella Jungle Resort. Bcz We are both nature lovers and will never forget the beautiful experience at Elle Jungle Resort. I really appreciate the help and support of Mr. Suresh and team . Mr. Suresh, reservation executive was a very friendly and kind person. We will definitely be returning to our next vacation for this place. Thank you all.

Excellent location inside rural side with lush green and serene environment, highly recommend for those who prefer calm ,silent jungle environment. authentic srilankan cuisine with fresh vegetables and fruits , which directly taken from there farms adjacent to the resort. the excursion they offer inside the jungle is very interesting and you can view rare beauty inside a jungle with water falls, huge trees and other scenery.... cheers .........

Me and my newly married wife visited this resort. We absolutely recommend it to the honeymooners. From the main road to this resort they arranged 4×4 jeep. We thought that the jeep would take us to the hotel, but we were taken to a cable car instead. So, the start of the trip was exciting. Food was fantastic, we enjoyed our stay.

Good for someone loving to have a jungle experience with some adventure activities. Sri Lankan vegetarian food was served. Rooms have basic facilities. Cable car experience and trekking to the waterfalls are unforgettable. Service could have been improved with better organisation.