Uphill Baguio Managed by Baguio Terra Reviews

Staff was very accommodating with our last minute request. Love the breakfast inclusion. Hope they expand and improve more. Nice location

I had no choice because other accommodation rate was high. How I expected that new hotel. But they’ve asked me charge by early check in Non AC and disconnected with Netflix YouTube. I’ll never come back.

first thing the advertising 5 star and fake photos it's very wrong it's only about 2 Star shampoo and toothpaste is auful with a plastic bag package like a toys i don't like it at all

We had a lovely stay at the hotel. It’s near the city center and located up a hill. Thus, making it a bit challenging to get a grab taxi. However, the reception is approachable and willing to help us get a ride to wherever we’re going. We enjoyed the view from our room and especially from the breakfast area. It would have made a difference if there were hooks in the bathroom and some hangers at the closet to hang our clothes. Overall, we had a wonderful time at Uphill Hotel.

Well, the room wasn't ready for 2 hours after 2pm, so I just had to wait. Nothing is in walking distance. The windowless room is super hot. There were no towels for another 2 hours. There was a massive cockroach 🪳. Very difficult and uncomfortable stay....

They should have generator in case of brownout…its hard to take a bath i a cold water

Good place to stay

Awesome

Nice and clean

Hygiene: It's really average. There was a cockroach on the bed, and the service staff trampled it to death, but it's still very uncomfortable psychologically! Although a full set of bedding has been changed!

Rating this place. ZERO. No proper clean up and sanitation - there are used slippers under the bed from who knows how long ago. We understand the dust on the window sill but the dust on the BATHROOM switches are unacceptable as it means they do not clean well or do deep cleaning. The electric fan in the unit is very dusty - it’s not been cleaned in months as the dust is thick enough to plant a seedling into it. I always wake up with puffy eyes from poor quality sleep and dust allergy. The bathroom smelled like sewers that went from bad to worse. The shower area is so small you can barely move in it and the bidet is awkwardly placed on the left hand side. We booked for 3 nights and suffered through them as we had already paid in full - 7,087.50! Too much for poor quality hotel stay. Not worth your money! The windows have no sound proofing - you are guaranteed NO TO BAD SLEEP. You can hear motors and cars all through the night. The food is very limited and cheaply made - fish fillet that is malansa. Scrambled eggs made from one egg divided into 2 orders. The only good thing is the free water in the diner which you can avail of at any time. We had been patient enough during our stay and could almost endure the experience except on the last night, there was a group above us who were shouting loudly and thundering around their room - dumadagongdong sila and this went on until about 1:45am which was the time we informed the guard on duty to inform the room above us to quiet down as we could not sleep. I could not understand how the guard on duty didn’t reprimand the unit above earlier as when I went down to inform him of the noise - the hollering and laughing can be heard all the way down in the hotel entrance. By early morning the taho vendor decided to shout right in front of our window waking us up. He kept hollering for half an hour until he noticed he was being recorded. Lastly, during breakfast there was a piece of plastic in the food - they offered to replace it but we already lost our appetite and distrusted the kitchen quality. We informed the staff of our ordeal as he stated that the manager was not available. It is not a good sign when the staff does not know how many stars hotel they are as when he was asked… his answer was “I don’t know… 4 or 5?” Upon check out - the manager apologized for the inconveniences and gave an apology cake but the statements after only made me livid inside. The manager stated that the owner had been informed and that they will set a general cleaning - THIS SHOULD BE MANDATORY EVERY WEEK OR TWO WEEKS if the place is always with guests, it should not arise due to guest complaints. What was more infuriating is being offered 20% discount on our next stay - NO, WE WILL NOT COME BACK! A horrible first experience cannot be rectified with a second visit as the trauma and distrust is already there. If the management really wanted to make amends… the 20% discount should have been applied on that visit and a 300 peso cake c

The Room we booked has no window. But. We had a great sleep. 😊 Location: Somehow remote, and difficult to get/book a taxi. Bed: Good sleep. 🫶🏼 Staff: Accommodating Food: we had breakfast, with a good view of the Baguio City 😊 Comfort room: Very Small