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Thank you so much for accomodating us April 18-21 ,2023. It was an awesome & delightful experience .Memories we have hire will remain in our hearts especially to my dearest mother as you make our stay the one of the most memorable.Superb service & courteous staff all of them are all worthy of reccomendation.We will definately come back again...

Room is spacious and big. Near the Camp John Hay, The Mansion, Wright Park and Botanical garden. Advantage is that in the same building there is a lot of restaurants.

Kudos to all the staff, very helpful and accommodating. Just want to give feedback with regards to amenities especially the rooms itself though its clean I think it needs a little upgrade like the color of the bathroom tiles. But everything is good, the buffet breakfast is delicious, staffs were very kind, the interior of the Hotel Lobby is extravagant.

A Wild Adventure Awaits If you're searching for a unique and adventurous getaway, look no further than Safari Lodge Baguio! This hidden gem nestled in the picturesque mountains of Baguio offers an experience like no other, taking you on a thrilling journey through the untamed beauty of nature. From the moment you arrive, you'll be transported to a world of excitement and wonder. The lodge's safari-themed architecture and decor create an atmosphere that instantly sparks your spirit of adventure. It's like stepping into the heart of the wilderness, surrounded by life-sized animal statues and rustic charm. The rooms at Safari Lodge Baguio are equally captivating. Each one is designed to immerse you in the safari experience, with cozy furnishings and themed elements that make you feel like a daring explorer in the wild. The views from the rooms are simply breathtaking, offering glimpses of the lush mountains and valleys that beckon you to explore. After a day filled with thrilling activities, you can unwind by the campfire under the stars, exchanging stories with fellow adventurers and making memories that will last a lifetime. The staff at Safari Lodge Baguio are incredibly warm and accommodating, ensuring you feel safe and well-cared for throughout your stay. To top it all off, the lodge's on-site restaurant serves up a delicious selection of local and international dishes. You can savor mouthwatering meals while basking in the panoramic views of the surrounding wilderness. In conclusion, Safari Lodge Baguio is a haven for thrill-seekers, nature enthusiasts, and anyone looking to escape the ordinary. It's a place where you can reconnect with nature, challenge yourself with exciting activities, and create unforgettable experiences. If you're ready to embark on a wild adventure, Safari Lodge Baguio is the place to be!

Place near the center, good service

Before the stay, the online booking process was very easy and intuitive. Upon arrival we were quickly checked in and our room was in immaculate condition, with a stunning view from the balcony. We were very impressed with the personalised welcome gift that was offered by the management, it made us feel very special. There were plenty amenities offered complimentary and there’s also the option to get a reasonably priced mini bar selection. The bedroom was very comfortable, and the view is outstanding. Although there’s no a/c, the ceiling fans do the job properly ( it’s even healthier) Everything has a feel of comfort and luxury, which is amazing value for the price. If there’s anything that would make this place even better would be to have more vegetarian options on the restaurant menu. The gardens are very neat and well taken care of, it’s such a pleasant walk around. I can’t finish without mentioning the outstanding and remarkable service that was provided to us by Alyssa, welcoming us on arrival with a genuine smile and going way beyond to make our stay truly unforgettable, she is indeed a star and a valuable asset to the Manor. We already can’t wait to return again :)

The hotel is a boutique hotel and the theme/concept is good and has its appeal. We arrive after lunch and was told to wait for available rooms. No exact time was given but the girl at the reception was guessing around 3 which is beyond the standard 2 pm check in time.We waited by the reception area. After an hour I notice a newcomer who was able to check in so I went to the front desk about our room. The girl at the reception looked at me bewildered and ask me my name and seems at a lost. Another girl took over and after going through some papers, told us that we had a room. I wondered what would have happened if I didnt ask about it and just waited for them to approach us. The room is ample sized with an overhead fan which was working well. The beds are comfortable. There was only 1 pillow though which was small. I immediatedly called the reception for additional pillow explaining that I had a medical condition that needed me to be elevated while sleeping. The receptionist says that she will get back to me but doubted there was anything available since they had full occupancy. The girl never got back to me. There was a study table at the corner of the room with access to power supply. There was no AC but this is Baguio so it doesnt matter. THere was no ref. THere was a water boiler but no coffee or tea packs which is chargeable.The bathroom is ample and functions well. Water pressure is strong. There was a pad and a pencil at the side table but the pencil is all worn out. (not sharpened) Breakfast was at the 6th floor of the hotel. It was light and airy with a good view of the city. Choices were not much but food was good with an egg station, a salad bar and bread area. It was serviced buffet. Coffee was self serve and located in a corner of the room. One negative note here is that the sugar and creamer were served in bowls with teaspoons for customer to use. It would been more hygienic if they were in packets. Isnt there a covid protocol regarding this? The physical structure (rooms. function rooms. coffee shop) were quite good and as mentioned appealing. However, service is really poor. From the check in part of our stay, to not getting back to me on my request, to breakfast service where the clean ups were done sloppily, much can be improved on. Our hotels have always been distinguished by good service and hospitality and sadly Orchard is pretty off the chart.

Been checking in here regularly since November for business purposes. This is actually a good hotel specially for a quick fix for a back to back meeting or a long days work. Rooms are clean and necessary sanitary protocols are intact specially being a rooms division manager and working in the industry for almost 12 years i can personally attest that they are maintaining cleanliness on their rooms... Wifi is good though you need to re log in every 5 min of down time,,, though again its good when in use... overall this hotel is really qualified for a 3-4 star review... unfortunately they hired a someone that pulls them down... a rotten apple mixed with good ones... their front office agent named “LYN” made our stay here terrible specially when shes on duty.. (We are having a pleasant stay though when shes on day off or areadly off duty) Take note that we are staying on this property for 5 or more times per month. At first meeting, she even mentioned they dont accept card transaction, as mentioned i told her that im a rooms div manager and i can see a credit card terminal, even offered to teach her how to use it. And yes!!! Its confirmed that she really doesn’t know how to use one. Next is fro a simple request for a simple shampoo, borrowing of extra slippers, all this request are all being denied by this front office agent named LYN... Oh did i forget to mention that its hard to contact the front desk when shes on duty on graveyard? Again we are exactly on point shes sleeping on duty!!! I just dont get the point why does lyn always ask for my id when checking in well in fact all of her colleagues does not do this as im already on their records,,, maybe she also doesn’t know to use the system... lastly we ordered food outside as their resto is close... ever since it is being directly delivered by their staff after the food is being handed to the fo... I dont know if her stupidity struck again and just decided to ask me to go down and pick it up even lying that she only has the guard with him,, after mentioning to her that its always being delivered here on our room, then instantly one of the hk guys gave it with all respect.. To the general manager of this eurotel property, maam / sir, this agent will pull your property down. I really hope that necessary actions will be done. I also understand that maybe she is just hired recently and lack of training is not given due to the pandemic. But being a seasoned hotelier, this type of attitudes are usually untrainable already specially for someone working upfront.. I guess we already know what im suggesting. The guy front office supervisor is someone to commend though adding the new hk male attendant,,,actually all of the staff except Lyn...again a rotten apple on a set of good ones.. 😔