Sotogrande Hotel Baguio

Great hotel in Baguio. We preferred to walk to SM as it is very hard to find a taxi during tourist peak season even if the hotel tries to find one for you. Breakfast options were mostly the same and the chicken was mostly dry. Preferred to have more breakfast options for non Filipino tourists The restaurant, front desk, the tall man in the suit down stairs by the front desk were the highlight of this stay. Very friendly and accommodating. Housekeeping service was poor. Throughout the entire stay, they would clean all the other rooms on the 3rd floor and save ours to last or just completely skip i, even with makeup room sign on the door. I had to go to the front desk multiple times just to get room makeup, and carpet almost never vacuumed unless i stayed in the hallway while they were cleaning to make sure they vacuumed it. Security was also below average. Some rude guests on the 3rd floor kept ringing our door bell during sleeping hours ans midnight to intentionally wake us up and then ran away before we got to the door. It took security many hours to check cctv and confirm the happening. Unsure how they dealt with the situation but it was an unpleasant experience. Internet is very slow as well and sometimes theres none at all in the room unless you get close to the door

Our stay was great! It's not walking distance to the tourist spots but all of them are within the area and hailing a taxi is not a problem at all. We also prefer not to walk 😅 But if preferred, it's possible as everything is near the area! We tried their heated pool while it rained, and we really enjoyed it! Such an experience with a cold weather in Baguio! The breakfast buffet is awesome! We love everything and their menu differs per day! The original flavor taho, strawberry and ube are such a delight! I think the only missing is cereals. First time to eat strawberry champorado! 😁 At first I was hesitant if the room will have a fast wifi for me to work. Viola! The room as a router! I was able to work with ease! We love the smart TV -- you only need to sign in your own Netflix account. We love our room view. We don't have to go to SM to see the Baguio city lights.. we already have it in the room. We have a balcony overseeing the pool area as well! We so love our room! 😍 Only thing is maybe they should add another desk or longer desk. The TV is already in the table and there is no separate desk for laptop or if you are having snacks/dinner. We asked, but they don't have a spare table. I think they can also add another chair since the room is good for two. There's only one chair in the room but when we requested for it, they were able to provide. Our room also allowed us to feel the breeze of Baguio! We can turn-off the AC and open the windows protected by mosquito net! I was just amazed with this feature! We truly appreciate their prompt service whenever we call the reception. We don't need to call for follow-up! We love them! We love that there is a bathtub and hoping they can also provide bath robes for a perfect bath! 🙏 Truly, we love to be back to SotoGrande whenever in Baguio! 🫶 Thank you SotoGrande for an awesome experience!

This hotel is good but there were a few things that I didn't like. The water pressure for the shower is too weak, and there is no handheld shower head, which is preferable for business travelers. The safe in the room is too small, which was not sufficient even for the storage of a laptop.

Great stay, friendly staff, clean rooms and pretty good food.