Guest User
December 11, 2024
Dear Qafqaz Baku City Hotel Team, I would like to sincerely thank the entire team at Qafqaz Baku City Hotel for making my stay an unforgettable experience. From the very beginning, I was impressed by the professionalism, hospitality, and warmth of everyone I interacted with. It was evident that the staff takes great pride in providing excellent service, ensuring that every guest feels special and valued. A special mention goes to the amazing Guest Relations team, particularly Elfan and Aydan. Their kindness, attention to detail, and dedication to ensuring my comfort made all the difference. They took the time to ask about my preferences, offer personalized recommendations, and check in on how my day went. It’s rare to meet such genuinely caring individuals who clearly love what they do. I was especially touched by the thoughtful gesture of presenting me with a cake for my upcoming birthday. It was not only delicious but also a beautiful and unexpected surprise. Such gestures truly highlight the care and effort that Qafqaz Baku City Hotel puts into creating meaningful experiences for its guests. Thank you once again for everything. I will certainly recommend your hotel to others and look forward to returning in the future. Warm regards,