Oaks Carlyle is conveniently located in the heart of Mackays city centre - a hub for business dining and retail. The new hotel offers the choice of 59 contemporary hotel rooms and self-contained one/ two and three bedroom apartments - some with dual-key facilities ideal for families and groups.
Developed in line with World Health Organisation and government guidelines - the Oaks SureStay program delivers a hospital grade standard of sanitation and safety procedures throughout all guest rooms/ common and back of house areas/ allowing you peace of mind during your stay.
"The hotel is clean and tidy, and the bed is very comfortable to sleep. It is very close to the sea, and you can see the sea when you open the balcony door. The room has its own refrigerator, microwave, bowls and plates. I bought something to eat and put it directly in the refrigerator. The front desk of the hotel is also very welcoming and will visit again."
Great service at check-in, kindly upgraded which was much appreciated, clean rooms, great size, great location - was able to walk most places.
The only down side was that there was a smell musty, damp smell when the air con was on.
Parking is very convenient, the front desk service is very good, there is a park nearby, and it is very close to the beach. The nearby ecology is very good, the hotel is very quiet, and I will recommend it to my friends.
Was a great area. Room was perfect for what I needed for my family. A little dust and areas behind cabinets that could have been a little cleaner same with plates cups and cutlery. But over all a great place and will stay again when in mackay ☺️
Maybe I was given the wrong room. The kitchen faces the bed and there is a mirror on the bedside cabinet. Ctrip said it was more than 50 square meters, but the actual price was more than 20 square meters.