Antwerp Hotels with Balcony

Wonderful hotel! The lobby is spacious and beautifully decorated, with a delightful aroma. The rooms are spacious and clean. We would especially return for the breakfast; it offered a wide selection, fresh ingredients, and everything was delicious. The staff are friendly and helpful.

It was a unique hotel. Green surroundings, yet right in the middle of the city. We had high tea, which was very good. The only minor drawback was that the sweets were all white chocolate mousse, so a bit more variety in the sweet options would have made it even better for us. Something like a macaron or a praline, for example, but otherwise, no complaints. Breakfast was amazing. I'm not sure if I'd say it was worth 60 euros per person, but it was very good. The service was also excellent. They even walked us to our room. We were given an accessible room, though I'm not sure why, but an adjustable bed wasn't a bad thing at all.

The room's furniture and decor are quite good – new, comfortable, and clean. There were no slippers (I had my own, so I didn't ask the hotel; maybe like some European hotels, you have to specifically request them, or perhaps they don't provide them at all). The bathroom was clean and new, but the towels were just so-so (clean, not dirty, but the quality wasn't great). The female receptionist was a bit condescending and had an odd demeanor. She sent an intern to handle my check-in, but then came out to whisper with the intern when it was time to pay, insisting on charging a double city tax for a single person. The whole experience was far from ideal, even though I'd like to avoid labeling her as stingy. The male receptionist next to her, however, provided much better service and was more efficient. For travelers arriving or departing Antwerp by train, the hotel's location is excellent, just a one-minute walk to the station.

Great location, just a two-minute walk from the train station and close to a metro station, making it very convenient for visiting the Christmas markets. The room was a bit small, and the shampoo and shower gel dispenser was broken, which was slightly inconvenient. Breakfast exceeded our expectations and was very good. Special thanks to Momo at the front desk for the friendly, funny, and welcoming service on our check-out day.

No extra bed available. Good location, close to all attractions. The room is small, but this is a common problem in European hotels. Suitable for children and children. Did not drive, it is not clear whether there is parking

1. When I entered the restaurant, there were still open glass beer bottles in the refrigerator. 2. Five days into my stay, I reminded them but they didn’t take it. 3. I am not very willing to answer customer service calls. I often can't be contacted when I need something. 4. The quality of the hair dryer is not high 5. The sink is prone to water accumulation 6. The ceiling light has spider silk The rest of the accommodation is quite comfortable and the environment is good

Zeer mooeie kamer die goed gelegen is. Helaas was 1 van de 2 douche haakjes volledig uit de muur en de andere half uit de muur. Op de muur aan de douche was een handafdruk en nog waterspatters van de vorige te zien ook lag er nog een haar op de grond. Mischien handig dat er een aftrekker in de douche voorzien word het water loopt tot aan de wc. Borden en kookgerief was niet zuiver. Ondanks dit wel een leuk verblijf gehad en zeker een aanrader.

Super General manager, Super hosts, I would definitely book this hotel again and again if the service and terms would be the same. Central located, check-in procedure was easy. Bar with snacks/food/drinks was a excetional service :) Tip The bathroom smell - Can be solved to change/clean the drain/sifon. Tip: Airconditioning was'nt there or the instructions to put the airconditioning on was unclear. The room was too hot to sleepwell. Opening windows was a solution but then the sound of the voices among the streets was too loud. Tip: Lack of service with our booking. While I was trying to pay in advance. There was a pop-up message that mu room with breakfast wasnt available. But the payment process was still ongoing. After that, I saw I booked a Superior Room without Breakfast. I was paying more for what I wanted in first instance. There was no solution from the Hotel and/or Trip.com.

Appartement and Hotel style stay in the Dockland neighborhood of Antwerp. About 20min with public transport very close by around the corner of Hotel and plenty of city bicycle and e-stepper options to move around. My check in experience was efficient and friendly making me feel welcome. The Hotel has a clean and tidy all over appearance and my room #306 had a spacious feel and a good size double bed. NO AIRCO!! That was one major minus point for me, the Hotel does provide ventilators but during a heat wave it was not enough to feel comfortable. The Hotel has no ”Do not Disturb” door signs which resulted in Housekeeping entering without knocking on door. I brought this to the attention of the receptionist.

Wij verbleven 2 nachten in een kamertype: studio. We kwamen vroeger aan dan de voorziene check-in tijd maar werden zeer vriendelijk ontvangen. We konden ons omkleden en de bagage werd veilig bewaard aan de receptie (en nadien door een medewerker naar de kamer gebracht). Via een persoonlijke SMS werden we op de hoogte gebracht wanneer de kamer klaar was. Aangezien we toen niet meer in het hotel waren werd de code en procedure duidelijk uitgelegd om later vlot in te checken via huisnummer 115. De studio was ruim en voorzien van alles zoals voorgesteld tijdens de reservatie. Voor de rokers is er een ruime aparte 'patio'. Hier kan je rustig roken en je eigen drankje consumeren zonder de 'niet-rokers' te storen. Zowel in de kamer, kitchenette en badkamer was de hygiëne prima. Op de gang is er tevens een automaat met enkele drankjes, snoep, chips, tandenborstel,... voorzien. Dit hotel voldeed ruimschoots aan alle verwachtingen van een 3-sterren product. Het uitchecken verliep vlot en wederom hartelijk en vriendelijk. In de kamer was het geluid van de straat wel hoorbaar maar dat wisten we op voorhand gezien de ligging van het hotel (bij een volgende reservatie vragen we misschien een kamer aan de binnenzijde). Een hotelkamer in het echte centrum van de stad heeft dan weer andere geluiden. Het hotel is bijzonder gemakkelijk bereikbaar vanaf het centraal (trein)station en op 20 minuten te voet ben je in hartje Antwerpen. Bij een volgende uitstap naar Antwerpen zal onze keuze snel gemaakt zijn en kiezen we voor Arass Hôtel & Business Flats.