Ciater Hotels with Balcony

Honest review: 1. Cleanliness still needs improvement. The toilet was dirty, the door couldn't be closed, it was rusty, and the shower handle was faulty. The shower gel was watery and the quality needs to be upgraded. There was used tissue in the soap dish. However, the hot water was great and the water pressure was good. 2. Jacuzzi/soaking pool: The water wasn't running, so it couldn't be used. The bottom was dirty and the lighting was poor. 3. The stairs to the room are very steep. We had to carry our own luggage as there was no bellboy to help. The coffee spoon was dirty, as if it hadn't been washed after the previous guest. The only amenity provided was a toothbrush. The sofa was dirty and dusty. There is still a lot of room for improvement. 4. Restaurant: Food took a long time to be served and was still covered in plastic wrap when it came out. This definitely needs improvement. There is no separate smoking area, so it smells like cigarette smoke. 5. Location is strategic, the mattress was firm and comfortable, the kids' playground is a plus, and breakfast was okay. Considering the price, the overall rating for this hotel is 6/10. Hope this serves as useful feedback for evaluation.

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