Ashigarashimo District Hotels with Balcony

Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!

This is my first time to experience this kind of pure Japanese-style hotel. Although I only stayed there for one night in a hurry, the experience was very rich and colorful. The service staff was warm and considerate. Although we relied almost entirely on translation machines and body language, it did not affect our communication. The aunt who was responsible for taking care of us would patiently help us change our clothes, remind us to appreciate the cherry blossoms, and ask us where to go. It felt like my own relatives were taking care of the children who came to travel. This is probably the meaning of a family hotel. Dinner and breakfast were very delicious and sufficient! The girls really couldn't finish it! When I learned that someone of us had a birthday, I got a handwritten blessing card, which was very touching! Our friends agreed to stay more time to come here next time!

When checking in, the hotel will explain the tourist route of Hakone. It's a no-brainer to check in and just follow the map provided by the hotel. The service exceeded my expectations. I felt like a princess returning home during my stay. I thought this was the standard Japanese service. But later I stayed in other hotels and found that the service of Gora Kadan is far better than other hotels of the same price. The room is a bit old and the shower is also very old, but it is cleaned quite well.

This hotel is self-service, but it's absolutely fantastic. First off, the location and the view from the window are unbeatable. It features authentic Hakone hot spring water directly to your room, and you can definitely smell the sulfur. You can also BBQ on the terrace while enjoying a foot bath and a drink. It's perfect for a longer stay during your vacation.

Staying at this hotel again on a rainy day, and the surroundings are still beautiful. This time, I booked a room in the annex. The room was spacious, and I got a fantastic deal on Trip.com – excellent value for money! Most hotels here only allow check-in after 3 PM, so we decided to explore first and then took the Lake Ashi cruise to the hotel's shuttle bus stop to get to the hotel.

During our recent stay at Yumoto Fujiya Hotel, we found the location to be very convenient, making it easy to explore the beautiful surroundings of Hakone. The room we stayed in was clean and well-maintained, which contributed positively to our overall comfort. While most of the staff were generally polite, we felt that there was room for improvement in terms of warmth and friendliness, particularly from the reception staff. We appreciated the exceptional welcome from the doorman, who was genuinely friendly and made a positive first impression. One area that needs attention is the breakfast. We noticed a lack of variety, as nearly 90% of the items remained the same throughout our stay. It would be great to see more changes in the menu to enhance the dining experience. We had a disappointing experience at the hotel's Japanese restaurant “Night Snacks (Pub)”. The lady server displayed a lack of warmth and friendliness and did not engage with us during our meals. Totally no smile on her face. It was disheartening to see her provide a more attentive service to the local Japanese customers, which left us feeling unwelcome.  She should be send for some customer services courses to improve her services especially for a hotel outlet. It’s a total disappointment for tourists to bring back such experience.  However, in stark contrast, the staff at the sashimi counter were outstanding. He greeted us with friendly smiles and made us feel acknowledged. The sashimi he prepared was exceptional and truly delicious, earning high praise. Overall, while there were some highlights during our stay, the negative experiences overshadowed the positives. I would rate our overall experience at Yumoto Fujiya Hotel as a 5/10. Given the factors mentioned, I would prefer to explore other hotel options during our next visit to Hakone.

Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good) The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned. The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed. Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage. Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.

I stumbled upon Odakyu Hotel de Yama through a Hakone travel guide on Xiaohongshu. After planning my Hakone itinerary, I decided to book a two-day, one-night stay with breakfast and dinner. The hotel itself is a resort destination. My stay coincided with the Emperor's birthday three-day weekend in Japan. By evening, I noticed all the room keys were out (picture 6), indicating a high occupancy rate. I barely encountered any fellow Chinese travelers, just one ********* couple; most other guests were Japanese on vacation or Caucasians. Most of the hotel staff's English was quite basic. I'd recommend using a translator if you're not fluent in Japanese. For instance, the staff member asked me about 'dinnertime' five times before I understood what they were saying. (⦁֊⦁꧞) The two meals included in the package require you to reserve your dinner times. One evening, I had a reservation for 7:45 PM, but I still had to wait. I was a bit annoyed, wondering why I had to wait when I had a reservation. I ended up waiting an extra 10 minutes, which is why I can't give a full five-star rating. Everything else was excellent. There's an ice machine and a washing machine on the first floor. The onsen (hot spring) layout was also very well-designed. While it's not sourced directly from Owakudani, it uses water from Lake Ashi, leaving your skin feeling smooth after a soak. The open-air bath even has a cherry tree—I can only imagine how beautiful Hakone would be during cherry blossom season! Oh, one more thing to complain about: there's no hairdryer in the room. As someone with bangs, this was inconvenient. Every morning after putting on makeup, I had to go to the large public bath to dry my bangs. The hairdryers there are Refa Pro, which are a bit heavy. The toiletries in the public bath are DHC, but the ones in the bedroom are from the French sea salt series, which are also very good. Other than that, there's really nothing else to complain about. (⌯'ㅅ'⌯) Honestly, I would definitely consider staying here again on my next trip to Hakone. There's a shuttle bus to Moto-Hakone Port Bus Stop 6 every 20 minutes. There's also an Odakyu bus that departs from the hotel entrance at 12:00 PM, heading to Shinjuku. Hotel de Yama is the first stop, but it takes at least 3 hours to get to Shinjuku after making all the rounds.

My main reason for choosing Hotel Indigo was the expectation that a foreign hotel would offer more diverse food options than traditional Japanese cuisine, and that the rooms would be more modern. Both expectations were met, which was great. However, the hotel's location is quite remote, making it difficult to walk to Gora Station. Thankfully, the hotel provides a shuttle service to the station from 10 AM to 6 PM. If you plan to take the shuttle to Odawara, remember to book it in advance at the front desk. There's also an unsightly warehouse-like structure next to the hotel, which is a bit of a letdown considering how secluded the location already is – it really spoils the view. Around 90% of the guests here seem to be Western tourists, likely in groups, as the breakfast area was almost full before 8 AM. For dinner, we decided to eat near Gora Station and had some excellent unagi (eel) rice. A taxi back to the hotel cost us 700 yen. For first-time visitors to Hakone, I'd recommend staying in Hakone-Yumoto instead, as it's livelier, offers more dining choices, and has more convenient transportation. Also, the hotel's public bath is mixed-gender, requiring you to bring your own swimwear or borrow special attire from the front desk, which I found a bit inconvenient, so I didn't end up using it.

Hi everyone, It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good. To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help. One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station. On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets. On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online. On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay. Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises. Big thank you for the trip.com to solve the problem.