Cicada Resort Bali Ubud, Autograph Collection

Cicada Resort Bali Ubud, Autograph Collection Reviews

Cicada Resort Bali Ubud, Autograph Collection

Jalan Raya Bilukan, Gianyar, Bali, Province of Bali, 80561, IndonesiaView Hotel Details
Cicada Resort Bali Ubud, Autograph Collection
Cicada Resort Bali Ubud, Autograph CollectionCicada Resort Bali Ubud, Autograph CollectionCicada Resort Bali Ubud, Autograph Collection
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Cicada Resort Bali Ubud, Autograph Collection Guest Reviews

4.8/5
Amazing
41 review
Verified reviews
Location4.7
Amenities4.9
Service4.8
Cleanliness4.9
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All reviews(41)
Positive reviews(19)
Reviews with photos/video(10)
Great service(10)
Awesome stay(9)
Has an infinity pool(3)
Frank14
Cicada Valley Suite
Stayed in Aug 2024
Couples
15 review
4.7/5
Amazing
Posted on Aug 17, 2024
Cicada did welcome us with a fusion of traditional Balinese design and modern luxury, while our valley suite offered a great view and relaxing comfort. The resort did represent itself in an impeccable cleanliness and serene atmosphere, with a very nice infinity pool. The gym, although very small in size, is adequately equipped for a basic workout. Restaurant Tangelo's beef wellington was a culinary highlight, and the outdoor à la carte breakfast provided us always a delightful way to start into the day. Recommendable stay!
Response from Property: Dear FrankWarm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the fusion of traditional Balinese design with modern luxury in our valley suite. It’s great to know that our resort’s cleanliness, serene atmosphere, and the infinity pool contributed to a relaxing stay.We’re pleased that you found Tangelo’s beef Wellington to be a culinary highlight and enjoyed our outdoor à la carte breakfast each morning. Your recommendation means a lot to us.We look forward to welcoming you back for another memorable stay.Warm Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
Fergyo
Cicada Valley Suite
Stayed in Jul 2023
Couples
4 review
5.0/5
Outstanding
Posted on Jul 22, 2023
My stay at the hotel through was simply perfect! The property is brand new, exuding a fresh and modern feel that immediately put us at ease. But the real showstopper was the stunning valley view right from our room. It was like waking up to paradise every day! The ambiance was tailor-made for a romantic honeymoon, and we couldn't have asked for a more ideal setting. Highly recommended for couples seeking a magical getaway.
Response from Property: Dear Fergyo,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you for your lovely feedback. We’re thrilled to hear that your stay was simply perfect and that our brand-new property and stunning valley views added to your romantic getaway. It’s wonderful to know that the ambiance was ideal for your honeymoon.We appreciate your high recommendation and look forward to welcoming you back for another magical experience.Warm Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
Guest User
Cicada Valley Suite
Stayed in Jan 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 8, 2024
The most incredible hotel I’ve ever stayed at. From the moment you arrive this hotel is absolute luxury. The rooms are huge. The welcome gin and petals in the bath are beautiful touches. There’s a brown makeup towel which shows their attention to detail. Breakfast is ab unlimited a la carte with incredible food. This hotel is everything and more. Daily excursions and activities! They even help you get a scooter. I wanted to stay in the infinity pool and jacuzzi forever. My mind was blown by everything at this hotel. I’ll definitely be back.
Response from Property: Dear Valued Guest,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you so much for your wonderful review. We’re thrilled to hear that you found our hotel to be the most incredible you’ve ever stayed at. It’s fantastic to know that the details like the welcome gin, bath petals, and thoughtful touches contributed to your memorable experience. We’re delighted that you enjoyed the unlimited à la carte breakfast, infinity pool, and other amenities.We look forward to welcoming you back and creating more unforgettable moments for you.Warm Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
SecretAnon
Cicada Valley Suite
Stayed in Dec 2023
Family
9 review
4.5/5
Great
Posted on Feb 23, 2024
New resort at the time of stay. Really nice, big and clean rooms. A lot of privacy given the location. Facing forest and greenery which was serene and tranquil. Free Afternoon tea and cocktails given on a daily basis. Staff were very friendly and always greeted us with a smile. Would come back again.
Response from Property: Dear Valued Guest,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you for sharing your positive experience with us. We’re thrilled to hear that you enjoyed the privacy, cleanliness, and serene forest views of our rooms. It’s great to know that the free afternoon tea and cocktails, along with our friendly staff, contributed to a memorable stay.We look forward to welcoming you back for another relaxing visit.Warm Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
Dogukan Terzi
Cicada Valley Suite
Stayed in Apr 2024
Other
4 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Really great
Response from Property: Dear Dogukan Terzi,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you for sharing your positive experience with us. We’re thrilled to hear that you had a great stay at our resort. Your satisfaction is our top priority, and we’re delighted that we could meet your expectations.We look forward to welcoming you back soon for another wonderful stay.Warm Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
AP456
Cicada Verde Suite
Stayed in Sep 2024
Solo travelers
4 review
4.5/5
Great
Posted on Sep 30, 2024
A resort hotel in the mountains of Ubud! It is very far from the airport. It takes more than 2.5 hours to arrive on weekdays and traffic jams, but it is a good place to get away from the hustle and bustle and relax physically and mentally. In terms of accommodation, it is quite quiet and peaceful overall. The breakfast is excellent and completely a la carte. But the portion size and taste are very good, and the service staff at both restaurants are great! Very considerate and caring about guests’ feelings! The lobby manager is very cute and helpful in reserving good seats for dinner and watching the show. The only fly in the ointment is that there are not many activities in the hotel. After all, in a hotel in the mountains, guests spend a lot of time in the hotel. In addition to playing in the swimming pool and showing off their butts, the only other option is a paid SPA, but without advance reservation, I'm afraid You can't schedule the time you want; there is also an open gym about 6 square meters in size that is free to use. This is a place suitable for people who are completely free and do not participate in activities. The only thing I don't like is the girl at the check-in/out counter. She said she was the housekeeper taking care of me for the past few days, but the overall service was clearly scripted. However, facing me who didn't understand the language, she was a little impatient when explaining the deposit part. Sigh in front of me! During the 2 and a half days I stayed there, we only spoke during check-in and check-out. I didn't feel her enthusiasm for service, only her eyes eager for tips. Even before leaving, I asked her what the activities in the square were, and she just gave a brief explanation. It was not like other service staff who would kindly take guests to experience the activities and introduce them. Last but not least, they sent me an email the next day saying that I had not paid the SPA money and wanted to demand it from me. I was very suspicious! Since the URL is not the name of the hotel, I suspect that customer information may have been leaked!
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6/8
Response from Property: Dear Valued Guest,Thank you for sharing your detailed feedback about your stay at Cicada Resort Bali Ubud, Autograph Collection.We're delighted to hear that you enjoyed the serene atmosphere of our resort, the excellent à la carte breakfast, and the attentive service from most of our team. It's wonderful to know that our location offered you a peaceful retreat away from the hustle and bustle.I would like to sincerely apologize for the inconvenience you experienced during check-in and with our activities. Your comments have been shared with the relevant departments to ensure we improve on these aspects moving forward.Regarding the email you received about the SPA charge, I would like to confirm that it was indeed from our team, and we sincerely apologize for the oversight in not including the SPA charge during your stay. We truly appreciate your understanding and are sorry for any confusion this may have caused.We truly appreciate your feedback and hope that we can welcome you back in the future to provide an even more seamless experience.Warm regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
Guest User
Puri Wana Pool Villa
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Although it is far from the center of Ubud, it is a very good hotel to relax. The open entrance, the lovely villas and infinity pool, and the view are spectacular. All the food is delicious, and I ate too much at breakfast. The food at the welcome service was also delicious. My time at Cicada was the best.
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Response from Property: Dear Valued Guest,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection.Thank you for your kind review and for choosing to spend your time with us. We are thrilled to hear that you had a relaxing stay and enjoyed the peaceful atmosphere of our resort, away from the hustle and bustle of Ubud city. It's wonderful to know that the open entrance, beautiful villa, infinity pool, and breathtaking views all contributed to a memorable experience.We’re also glad that you appreciated the delicious meals, especially our breakfast, and that the welcome service added a special touch to your stay. Your kind words mean a lot to our team, and it was our pleasure to make your time at Cicada truly enjoyable.We look forward to welcoming you back for another fantastic stay in the near future!Best Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
Anonymous User
Cicada Valley Suite
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Aug 31, 2024
Perhaps because there are only a few rooms, all the staff are remembered and are full of hospitality. The reception staff call you by name whenever they pass by you, and quickly arrange any requests. I participated in the morning activity, and the guide Kartika took me to her village and showed me her school and home, which was a valuable experience. She was worried about my husband who was not feeling well, and bought young coconuts on the way there as they said they were good for the stomach. Thank you very much. I stayed for two nights, and the hotel had morning activities, afternoon tea, and cocktail time, so I was able to stay there without getting bored. And it was all free. There is a shuttle bus to the city, but it seems that you can use it to go there or back depending on the time of day. It is rich in nature and the background music of birds and chickens was soothing. I would like to visit this hotel again if I have the opportunity.
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Response from Property: Dear Valued Guest,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed the personal touch from our staff and the warm hospitality that made your stay memorable. It’s wonderful to know that Kartika’s village tour and thoughtful gestures added a special touch to your visit.We’re delighted that you took advantage of our morning activities, afternoon tea, and cocktail time, and that you appreciated the serene natural surroundings and soothing background sounds.We look forward to welcoming you back for another enriching and relaxing stay.Warm Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
Kuaileshiguang
Cicada Valley Suite
Stayed in Jul 2024
Other
5 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The hotel will be newly opened in 2023. It is very clean, the bed is very comfortable, the view is broad, the breakfast a la carte is rich, and the service is first-class! It's a bit far from Ubud Palace, but there is a free shuttle bus to the center of Ubud!
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6/11
Response from Property: Dear Kuaileshiguang,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you for your kind words and for highlighting our recently opened hotel, clean facilities, comfortable bed, and the stunning views. We’re delighted that you enjoyed our à la carte breakfast and the high level of service provided by our team. We’re also pleased to hear that our complimentary shuttle service to Ubud center was convenient for you.We look forward to the opportunity to welcome you back soon.Warm Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
Malizhang
Cicada Verde Suite
Stayed in May 2024
Couples
12 review
5.0/5
Outstanding
Posted on May 6, 2024
This is the hotel I stayed in for my last night in Ubud. I was very satisfied with it. The hotel is set against a valley, and the scenery is very beautiful, but there are no mosquitoes. Facilities: Very new and luxurious, and very exquisite everywhere. Hygiene: Staff can be seen everywhere watering flowers and cleaning, and the room is super clean. Environment: Full of green, but keep a distance from the valley vegetation, and there are no mosquitoes. Service: The hotel staff speaks very good English and is very friendly. Everyone will take the initiative to smile and greet, and respond to any request. Meals: Breakfast is ordered, the taste is very good and very exquisite, the Japanese set meal is delicious, and the chicken noodle soup is also super delicious. The price of dinner is not very friendly, the price is very high, there is a per-person 1800K, so expensive... Another a la carte, two people ate four dishes and spent 1600K, and the taste was just average.... Taxes and 25% service charges are also required. It is not recommended to go there just to eat. Honeymoon couples who are particular about the mood can try it. There is a happy hour in the evening, 1 hour of unlimited cocktails, 240k per person, plus service fee. The hotel has a spa for 60 minutes, about 700k, and then pay the service fee. Overall, it feels good.
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6/12
Response from Property: Dear Malizhang,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you for sharing your detailed review. We’re delighted to hear that you enjoyed the beautiful scenery, luxurious facilities, and attentive service during your stay. It’s wonderful to know that our efforts in maintaining cleanliness and providing a green, mosquito-free environment contributed to your positive experience.We appreciate your feedback regarding our dining options and pricing. We continuously strive to offer high-quality experiences while considering various preferences and budgets. Your comments are invaluable as we aim to enhance our offerings.Thank you again for choosing us for your stay in Ubud. We hope to have the pleasure of welcoming you back in the future.Warm Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
별빛네 여행수첩
Puri Wana Pool Villa
Stayed in Sep 2024
Couples
7 review
4.7/5
Amazing
Posted on Sep 14, 2024
Let me start by mentioning two things that are disappointing. It is a bit disappointing that it is far from the city center, so it is not easy to enjoy Ubud activities together, but if you plan to visit ‘Bali Swing’ and ‘Mount Batur’ together, the location will somehow be resolved. However, since it is a place to stay for relaxation, it is a resort that you can choose if you reduce movement and enjoy the schedule within the resort. If you only stay within the resort, you should stock up on food before check-in, because the quality of the restaurant inside is evaluated as lacking compared to the details that went into the resort’s landscaping. (Personally, I think there is no professional Western chef.) Other than that, it was a very satisfying resort with very friendly staff, a Balinese atmosphere that is always smiling, a private villa, a private pool, a warm jacuzzi, and a crazy jungle view. Especially for honeymoon, it makes a pretty swan couple, and if you reserve a private villa, I recommend paying an additional fee to have a flower event for your wife at the pool.
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Response from Property: Dear Valued Guest,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection.Thank you for taking the time to share your detailed feedback about your recent stay. We appreciate your candid thoughts and are grateful for both the positive aspects of your experience and your constructive feedback.We understand that our location, a little further from Ubud's bustling center, can pose a challenge for guests seeking to combine resort relaxation with Ubud’s city activities. However, we're pleased that you found it a peaceful retreat, perfect for relaxation and unwinding, especially if paired with experiences like the Bali Swing and Mount Batur.Regarding the culinary experience, we sincerely appreciate your input. Your comments will be shared with our team as we are continuously working to enhance the dining experience to match the resort’s overall atmosphere and charm. We are always striving to elevate our guests' experience, and feedback like yours is invaluable in helping us achieve that.On a more positive note, we are thrilled to hear that you enjoyed the stunning jungle views, the private villa with its pool and jacuzzi, and the warm hospitality from our team. It’s also heartwarming to know that the honeymoon touches, like the swan couple and the flower pool event, added to the romantic ambiance of your stay. Our team is committed to making every moment special, particularly for those celebrating such important life events.We hope to have the pleasure of welcoming you back for another memorable and even more delightful stay in the future.Best Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
Guest User
Puri Nadi Pool Villa
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Beautiful environment, warm and considerate service, everyone is greeted with a smile, breakfast is a la carte, the ingredients are not picky, but the taste varies from person to person, in short, recommended to everyone
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Response from Property: Dear Valued Guest,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you for your kind words and recommendation. We’re delighted to hear that you enjoyed the beautiful environment and appreciated the warm, considerate service from our team. It’s wonderful to know that our breakfast offerings and high-quality ingredients made a positive impression.We look forward to welcoming you back for another memorable stay.Warm Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
Guest User
Cicada Valley Suite
Stayed in Oct 2023
Other
11 review
5.0/5
Outstanding
Posted on Oct 17, 2023
I booked 5 hotels in Bali this time. This is the best one. The distance is a bit remote and the scenery is very good. The boss is so excellent and attentive, and the room is prepared with straw hats, rattan bags, special face towels, snacks, cocktails, coffee, and tea. The breakfast was very delicious and rich in variety. I didn’t know I couldn’t finish every item on the first day, haha, it was a waste. The service in all aspects of the hotel is good, but the sound insulation is a little bit. Maybe because the other rooms are in villas, the air conditioner in the room is a bit uncomfortable when it blows on the head. I wish the boss business is prosperous and getting better and better!
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6/17
Response from Property: Dear Valued Guest,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you for your wonderful feedback. We’re thrilled to hear that you found our resort to be the best among your stays in Bali. It’s great to know you enjoyed the scenic views, thoughtful room amenities, and our rich breakfast offerings.We appreciate your feedback on the sound insulation and air conditioning, and we will certainly look into these aspects to improve our guest experience. Your kind wishes are greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future.Best Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
INARA
Cicada Valley Suite
Stayed in May 2024
Solo travelers
48 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel is simply cosmic! I really liked it. Nice staff, always ready to help with anything. The area is also very laid out and neat. I will definitely come back here
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Response from Property: Dear Inara,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you for your wonderful review. We’re thrilled to hear that you had a cosmic experience with us and that our staff and facilities met your expectations. We truly appreciate your kind words about the service and the well-maintained property.We look forward to welcoming you back for another memorable stay.Warm Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection
Yeshengkafuka
Cicada Valley Suite
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 25, 2024
1. Environment: The hotel is built on the mountainside beside the road in Ubud area, about an hour's drive from Ubud Market. The environment is quiet and the view is broad, but there are no restaurants around. 2. Facilities: The hotel facilities are relatively new. There is an open-air bar on the lobby floor where you can drink cocktails, the restaurant can also see the outside scenery, and you can have afternoon tea on the bottom floor. In addition, the heated swimming pool is also on this floor. 3. Service: The service is very considerate and will organize early morning hiking for guests, but we did not participate. The portions of the restaurant's dishes are generous, mainly Western food.
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Response from Property: Dear Yeshengkafuka,Warm greetings from Cicada Resort Bali Ubud, Autograph Collection!Thank you for taking the time to share your thoughts on your recent stay with us. We’re pleased to hear that you appreciated the tranquil environment, new facilities, and the attentive service provided by our team.We understand the location may seem a bit remote from Ubud Market, and we're glad you found the quiet setting and expansive views to be enjoyable. Our aim is to offer a serene retreat, and it’s great to know that the amenities, including the open-air bar, restaurant, and heated swimming pool, contributed to a positive experience.Thank you for noting our efforts in organizing morning hikes and the generous portions of our Western cuisine. We hope to have the opportunity to welcome you back in the future.Warm Regards,Angga PermanaDigital Marketing ManagerCicada Resort Bali Ubud, Autograph Collection