JL Raya Andong No 88, Desa Petulu, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaView Hotel Details
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Element by Westin Bali Ubud Guest Reviews
4.4/5
Very Good
176 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.5
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All reviews(176)
Positive reviews(166)
Reviews with photos/video(73)
Friendly owner(60)
Delicious breakfast(36)
Great swimming pool(16)
Offers pick-up/drop-offs(11)
Located downtown(9)
Loved the view(8)
Large rooms(7)
Average sound insulation(5)
Negative reviews(10)
Wai Hong
Deluxe king Room
Stayed in Oct 2024
Couples
11 review
3.7/5
Posted on Oct 31, 2024
We stayed for two nights at Element by Westin Ubud Bali. The staff were very friendly and helpful, making us feel welcome throughout our stay. While the facilities were a bit dated, the warm service really made up for it. Breakfast was decent, though a bit underwhelming for a 5-star hotel.
TheAngaritas
Deluxe king Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Jul 21, 2024
We loved the stay here and Ubud in general . Close to everything with a simple moto ride. But far enough to have a great rest at night.
Awesome 🌆 Sunsets
6/13
Josephtanps
Deluxe king Room
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 20, 2024
Friendly staff. Hotel is out of busyness of the city but yet provide shuttle service to the city. Love it will stay again soon
Yimmy
Deluxe king Room
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Still feel like newly opened hotel. Rather like a business type than a resort. Not big premises but Breakfast was good, the food has a variety of selection suitable both for asian & westerner taste.
Yohanes
Deluxe Pool Access Twin Bed
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Great Stay
We had a great time at Element Ubud. The staff were super friendly and helpful, though some could improve their English a bit. Big shoutout to William at breakfast, he was super attentive, spoke great English, and totally got what we needed and more.
Yolanda Chang
Deluxe Premier Bathtub
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 18, 2024
The resort is so huge that if you stay in premium room you'd have to walk a long way. I booked two rooms for two nights. In the first night three mistakes happened: the balcony door can't be locked, a wrong elite members name was put in my room, and the bathroom door can't be opened.
The last one is relatively dangerous as there's no emergency calls in the bathroom. Room was located in a far place no can barely be noticed.
Luckily I traveled with family so someone could help me. Staffs are attentive they came to me at the breakfast providing an option to change to room. On the next day they kept following up with the needs. I would say everything was pleasant except for the security matters. It seems minor but could be possibly be a huge trouble. Hope they would improve.
Guest User
Deluxe Premier Room
Stayed in Jul 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 27, 2024
It was good staying there but it seems they were understaffed. It takes bit longer to get services.
Anonymous User
Deluxe king Room
Stayed in Dec 2023
Family
2 review
2.7/5
Posted on Dec 30, 2023
I was assigned a room near the first-floor pool, but the sewer smell was strong, and there were a lot of ants. Although they quickly changed the room and were friendly, I also saw a very large cockroach. They should pay more attention to hygiene. Moreover, while moving my suitcase, it seems to have been dropped, as my new bag now has scratches all over it.
Since I checked in late at night, I couldn't move to another place, but it was not a very pleasant experience.
6/7
Guest User
Deluxe Room
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Dec 26, 2023
Excellent service, friendly & warmth from every staff, from the front desk to the restaurant to the cleaners. They remembered your special events, anniversary and birthday, and they put their love ❤️ in every setup! We ❤️ you guys! God bless you all 🙌
EL_LE
Deluxe king Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 17, 2024
It was an amazing experience to stay in Element. The services is top-notch. Will definitely stay again if I am back in Bali.
Tricia
Deluxe twin Room
Stayed in May 2024
Travel with friends
8 review
4.0/5
Very Good
Posted on May 24, 2024
Location is about 8mim drive to downtown Unud and Yoga Barn. Room size decent but walls are thin and barely soundproof. Breakfast situation chaotic and has minimal food variety. Hotel has some tour groups in house which makes it a rowdy situation with guests making alot of noise in morning and nights. Room is spread across various blocks and maybe long walk from lobby to get to your room
FONG WAI SHING
Deluxe king Room
Stayed in Nov 2023
Couples
6 review
4.0/5
Very Good
Posted on Nov 17, 2023
Breakfast is not as good as expected. If u are not a big breakfast person. This is a nice hotel!
Guest User
Deluxe king Room
Stayed in Mar 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Apr 3, 2024
Staff were very friendly and helpful! Room was cleaned everyday and free bottled water provided daily. Breakfast options were also good!
Ellenpurnawan
Deluxe king Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Nice environment - I joined yoga class for free and rent electric motorbike to explore ubud down town - so much fun
Ka Yu Irene
Deluxe king Room
Stayed in Aug 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 16, 2023
This is my first time going to Bali. I’m more then grateful for choosing Element Bali Ubud for my 4D3N stay in Ubud. The hotel is quiet and cozy, have variable choices in breakfast buffet. The staff are helpful and friendly and make me feel like home. Highly recommend to those who are looking for a relaxing place to stay.