Puri Saraswati Dijiwa Ubud Reviews

Response from Property: Dear Mr/s,Thank you for your wonderful review! We are delighted to hear that you enjoyed our prime location and found it convenient with the nearby shops open late. It's great to know that you appreciated the organization and cleanliness of your room.We apologize for any inconvenience caused by the local creatures. We strive to provide an authentic experience, and sometimes that includes encounters with the local wildlife. We appreciate your understanding on this matter.We also acknowledge your feedback regarding the breakfast options at Lotus Cafe. We are continuously looking for ways to improve and will take your comments into consideration to enhance our offerings.We hope to welcome you back soon and provide you with another enjoyable stay.Warm regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud

Response from Property: Dear Mr/s Svetlanda,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay.Regarding the mosquito treatment, we deeply regret that it disrupted your comfort, especially considering your health condition at the time. We should have taken your situation into account and postponed the treatment. Your safety and well-being are our top priorities, and we will ensure better communication and coordination in the future.We are also sorry to hear about the noise issues you encountered. We understand how important a quiet and restful environment is, and we will look into improving the soundproofing of our rooms and addressing the door creaking problem immediately.We appreciate your feedback as it helps us to improve our services. Please reach out to us directly if you decide to stay with us again, and we will make sure your experience is much more pleasant.Warm regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud

Response from Property: Dear Mr or Mrs,Thank you for your kind review! We are delighted to hear that you enjoyed your stay in the Ubud area and found our location convenient with the nearby amenities such as convenience stores, bars, and coffee shops.We are especially pleased to know that you appreciated our hotel's environment and found it suitable for a vacation. It's great to hear that you enjoyed the beautiful setting of our restaurant and found our staff to be friendly.Your positive feedback means a lot to us and encourages us to continue providing the best experience for our guests. We look forward to welcoming you back in the future!Best regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud

Response from Property: Dear Mr/s Huatingmanchong,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and appreciated our prime location near the palace and market.We're delighted that you took advantage of the free access to the Water Palace and enjoyed the evening performances. It's great to know that our breakfast options and the distinctive flavors met your expectations. We are also pleased that you found our dining discounts for hotel guests beneficial.While our swimming pool is indeed cozy, we're glad it provided a clean and refreshing experience. We're especially happy to hear that our hotel gave you a good sense of the local architectural style during your stay.We hope to welcome you back for another enjoyable stay in the future!Best regards,I Wayan Sudiarta Resort ManagerPuri Saraswati Dijiwa Ubud

Response from Property: Dear F8130DPPthomasb, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay and found our location to be a peaceful retreat in the heart of Ubud. It's great to know that our friendly staff, breakfast selection, and the quality of the TV and pool contributed to your positive experience. We strive to create a serene and comfortable environment for our guests, and your feedback reassures us that we're on the right track. We hope to welcome you back soon and provide you with another relaxing escape. Warm regards, Puri Saraswati Dijiwa Ubud

Response from Property: Dear 530florene, Thank you so much for your wonderful review! We’re thrilled to hear that you found our hotel to be a perfect oasis in the middle of Ubud. It’s great to know that you would recommend us to couples looking for a relaxing getaway. Our team strives to provide helpful and attentive service, and it’s rewarding to hear that this enhanced your stay. We’re glad you enjoyed our central location, with easy access to the many activities Ubud has to offer, like the Monkey Forest, Balinese Dance, and Kecak performances. We hope these experiences added to the magic of your visit. We look forward to welcoming you back for another relaxing and memorable stay. Warm regards, Puri Saraswati Dijiwa Ubud

Response from Property: Dear R6838CVkarenw, Thank you so much for sharing your delightful review of your Ubud adventure with us! We are thrilled to hear that you found both our staff and rooms to be excellent. It's wonderful to know that our staff’s happiness and helpfulness made a positive impression on your stay. We take great pride in our team’s dedication to providing exceptional service, and your kind words will be shared with them as encouragement for their hard work. We’re also pleased to hear that you enjoyed the well-presented and tastefully outfitted rooms. Ensuring our guests' comfort is our top priority, so it’s fantastic to hear that the bed was spacious and comfortable for your tall partner. It brings us great joy to know that you would choose to stay with us again. We look forward to welcoming you back for another wonderful experience. Thank you once again for your kind words and for choosing our hotel for your stay in Ubud. Warm regards, Puri Sarasawti Dijiwa Ubud

Response from Property: Dear marll231, Thank you so much for your heartfelt review! We are thrilled to hear that your first trip to Bali was made wonderful by your stay with us at Puri Saraswati Dijiwa Ubud. It's fantastic that our service stood out to you as unique and that every member of our team, including those at the cafe, impressed you with their friendliness and amazing hospitality. Ratih will be especially pleased to hear your kind words about her exceptional support and kindness throughout your stay. We are proud to have her on our team. We are delighted that you found our rooms incredibly clean and comfortable and that you appreciated the daily filtered water service. It's wonderful to know that you enjoyed the delicious breakfast options at Lotus Cafe, with its amazing views of the temple. Your feedback means the world to us, and we are grateful for your recognition. We hope to have the pleasure of welcoming you back for another memorable stay in Bali. Warm regards, Puri Saraswati Dijiwa Ubud

Response from Property: Dear 379lanal, Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed your stay and found our location to be the best holiday spot. We are especially pleased to hear that Yunita and Ratih made a positive impression with their kindness and helpfulness. We will make sure to pass along your kind words to them. It's wonderful to know that you appreciated the Balinese touch in your room and enjoyed the proximity to the Water Palace with its incredible water fountains. Being able to easily walk to the main street and experience the vibrant Ubud vibe is indeed a great advantage. Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back for another memorable stay. Warm regards, Puri Saraswati Dijiwa Ubud

Response from Property: Dear Saowapap2022, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found our hotel to be very good. We’re delighted that you had a pleasant breakfast at Cafe Lotus with a beautiful view, and that you found your room clean with a comfortable bed. It’s fantastic to know that our staff, especially Yunita, Heri, Ratih, Arya, Musta, and Adriyasa, provided you with excellent service. Your kind words will be shared with them. We look forward to welcoming you back soon! Warm regards, Puri Saraswati DIjiwa Ubud

Response from Property: Dear Culture01384128545, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location, the lunch next to the beautiful Ubud Water Palace, and the comfortable bed that allowed you to have a deep sleep. We sincerely apologize for the inconvenience caused by the construction noise during your stay. We understand how disruptive this can be and appreciate your patience and understanding. Please know that we are making every effort to minimize the impact on our guests and ensure a peaceful environment. We’re glad to hear that you enjoyed the massage and felt refreshed after your Batu volcano jeep trip. It’s wonderful to know that these experiences added to the enjoyment of your stay. We hope to have the opportunity to welcome you back in the future, providing you with a more serene environment. Thank you for choosing our hotel and for your valuable feedback. Warm regards, Puri Saraswati Dijiwa Ubud

Response from Property: Dear Ocharovashka_28 Thank you so much for your wonderful review! We are thrilled to hear that you had such a happy stay at Puri Saraswati Dijiwa Ubud. It’s fantastic to know that you enjoyed the Saraswati Classic room with its stunning lotus pond views and that the balcony and bathroom met your expectations. We are delighted that you could enjoy the evening show at Saraswati Temple right from your balcony. It’s great to hear that you found our staff friendly and that you felt safe and comfortable during your stay. Your kind words about the cleanliness and comfort of our hotel mean a lot to us. Thank you for recommending our spa as well. We hope to welcome you back for another memorable stay in the future. Warm regards, Puri Saraswati Dijiwa Ubud