Ziva a Boutique Villa Reviews

Very good!!! The floating objects I brought with me👀👀 were great for taking photos!! The environment was relatively private, and the chartered car went directly there~ The staff helped us move our luggage directly~ Very good👍

It feels very good, I will come again next time Facilities: Bamboo leaves on the roadside need to be trimmed, which is not friendly to tall people. Health: OK Environment: The swimming pool needs cleaning. I didn’t go in and it felt a bit dirty.

Super good. I posted a message that the work has become popular. I strongly recommend this hotel.

It felt a bit disappointing that the bathroom and washing area were outside. It was romantic, but it was difficult to get bitten by mosquitoes every time I went out. It was also nice that the swimming pool was deep and big and that breakfast was brought to the room. ^^

This is the first time I have given such a negative review. The hotel cost 2800 a night and there was no service. I stayed for four days in a row and the room was not even willing to change disposable slippers. The experience was very bad. We stayed in Room 7 , inside, there is hardly a staff member who comes in and out every day. I call the front desk but I don’t know anything. When I go to them for something, they always say that the manager is not here. Anyway, apart from the bigger room, there is nothing satisfying about it.

first time stayed here for 4 days with family, it was really good, staff was really welcome and kind. Everything is good especially for the swimming pool was big (didn't expect it at first), everytime we going out they clean our room & breakfasf was fine, would recommend it to my friends & other family, thank.you ziva, looking forward to staying with you next time

Beautiful, clean, modern villa with attentive staff. Clean pool and bathroom. Convenient location, there are many cool locations nearby. Can't hear other guests, which is a big plus!!! Ideal for romantic and family holidays. Breakfast is delicious. Thank you!

We booked this stay for our honeymoon, unaware that the toilet, bathroom, shower, bath and wardrobe were all outside. The maintenance of the one bedroom villa was poor. Steps to breakfast were broken, toilet was loose and yellow in colour, no communication of housekeeping was given, mosquitoes totally filled the room and made for the world’s worst sleep. We have been promised a refund from someone and no one is helping us. We only stated one night out of four.

Absolutely beautiful villa! We had the 3 bedroom villa and it was so nice with plenty of space. The staff were excellent here and very accommodating also were on top of cleaning our rooms when we went out in the mornings and evenings. They helped us to book ferries and advised us on places to go. The villa was in a brilliant location with shops, bars and restaurants within walking distance.

Booked the 3 bedroom villa. One word to describe it - filthy!!!! • Cleanliness of pool and toilet - the pool is filthy and it seems that the water was even murky. Would appreciate if the pool was cleaned regularly as the tiles are stained. The toilet and shower floors were also dirty with marks all around. • Cleanliness of kitchen facilities - the kettle was filthy and stained… the water in the dispenser seems to be stale… utensils were sticky… We did not dare drink the breakfast tea that was served with the water obtained from the dispenser and boiled from the kettle. • Cleanliness of rugs in the room - obvious stains were seen and the rugs look like they have not been cleaned for years. • Sliding doors - not a big deal but the doors are difficult to open/close • Dim lighting to the villa - we had to turn on our phone torchlights to navigate from entrance to our villa. The floor was also uneven which means we had to take greater care when walking at night • Dim lighting in the villa - we wanted to chill by the pool at night but the light was too dim. Would be good if we had options to adjust the exterior lighting! • Limited power sockets, we had to unplug the existing applicances to charge our devices. The outlets were also located UNDER the bedside tables and was very inconvenient (had to squat to look under the table) • Restricted breakfast timing - unsure why our breakfast timing cannot clash with another guests’? If we had a party of 20 staying in the same facility (all different villas), does that mean we have to stagger breakfast timings and are unable to leave the facility at the same time? What’s odd is also how the villa was catered for 6 pax but we were told only 2 pax was entitled for floating breakfast! Although the staff did deliver for 4 pax eventually but it was just an odd rule…. • Mosquitoes - understand that this may be out of the villa’s control and i appreciated that there was fumigation during our stay but there were just too many of them. I got at least 10 bites during my stay here Very disappointed that the villa was in a bad shape as compared to the photos online… We were looking forward to our stay there but had to make do with what was given. Also the villa does not seem to be 600m2? Not sure if it was a matter of perspective but it looked 300m2 at most

Can you give our money back?! Regarding our booking number 3625803913 we paid over $7k we booked in 2020 we request a refund due to covid we could not travel, you guys said NO! That would keep our booking and when we tried to book in May this year you guys AGAIN SAID NO and told us would give our money back, we are still waiting and nothing, NO ONE replies to emails, such a disrespectful company! Get in touch with us to give our money back! #scaminindonesia #scam

The management confirmed they would provide me a full refund due to not being able to fulfill my booking. I have now been waiting for this refund patiently for over 6 months. This is not acceptable service and poor management and infact theft. I now must warn all other potential persons thinking of booking. We all suffered from the impacts of covid, in this instance Ziva Villas withdrew their offer for a future credit and offered the refund, now i know they only did this to avoid the fact that they never had any intentions of transferring the money. To Ziva Villas i will not stop until the money is returned as promised. I have the emails to prove my case.

Hubby and I booked a 3 night stay at Ziva a Boutique Villa and I must say we were very fortunate to chance upon this place! The service was wonderful but above all, it’s a beauty. The pool was massive, the bed was super comfy and everything was very clean Location wise was great - about a 5 minutes walk to the street with all the food / ice cream / shopping This was a fantastic stay and we would definitely return to this villa for all our future visits to Bali Keep up the great work and thank you for having us! 👍🏻