Ubud Raya Boutique Hotel Reviews

We were very satisfied with the nice room. We had confirmed in advance from reviews that breakfast would be delivered from a different location, so we had no complaints, and being able to have breakfast in the hotel garden actually increased our satisfaction. However, we were disappointed that our room wasn't ready even though we checked in at 4:30pm, so we had to wait 30 minutes, and the hotel staff took a group photo of us with unknown origins and forced us to rate it on Google Maps, which was unpleasant. (The hotel staff took a photo of the rating screen and kept a record of it.) I think this is a problem with the hotel management, not the staff's fault. Also, be aware that the hot water stops working in the shower in your room after about the 3rd or 4th person.

All OK

spacious family room, clean, good service despite the village atmosphere, we can choose our own breakfast menu and have it delivered in the morning

Everything is great

We stayed two nights at the family room which has two queen beds, covered with mosquito net. The bathroom also hairdryer. The room is spacious and clean. We didn't have a chance to have a swim, but the pool is quite nice. Overall, we found the accommodation acceptable with great service. The breakfast however can be improved given the limited options; however, we learned later we could order a la carte.

My family and another friend's family went there for one night stay. It showed up as a nice place in pictures. But when we showed up there, it's in middle of nowhere. The biggest surprise was they don't have any food or drinks facility in the hotel or nearby. Not sure how any hotel can exist without a kitchen, when they promise breakfast included! In the evening when we reached, as the hotel staff told us they would arrange food from some nearby place as they don't have an operational kitchen. They shared images to select food. We ordered and after 15 min they said most of the options were not available. We reselected and after 1 hour the food was served (and it was cold). They asked us to preselect food for breakfast, that they arrange from some other location. And of course its served cold! The bathrooms were not clean. The water pressure in shower was too low to be even usable. This facility seems to be badly managed. The hotel staff, which were courteous were put in bad situation by their bad management. I will recommend every travel to avoid this place.

Excellent stay in hotel with very helpful staff and hotel's big room size makes our stay more comfortable and we will definitely recommend this hotel to our friends and family as it's in center of most of attractive places Thank you to make our stay memorable. We will visit again soon.

The garden is beautiful - lot of flowers and and amazing swimming pool. You can relax here super good! The rooms are super big so you have enough space for al your belongings. And the people who work here are super nice and friendly and want to help you with everything

Super nice, very comfy beds and a clean room. De mevrouw bij de Bali was super aardig tegen ons en regelde allemaal drankjes en handdoeken. Alleen is het jammer dat er geen restaurant is, dat zou ons verblijf ook wel iets prettiger hebben gemaakt.

It was our first trip to family with wife and daughter. I must say the beauty and peace at the Raya Shala Hotel was so helpful to disconnect and feel good about the trip. Staff is very patient and professional. Special thanks to Reception team and Devi for taking care of our doubts and assisting us.

Stayed 3 nights here and wouldn’t have stayed another. Yes, it was cheap and had the advantage of my family of 5 being able to share a room, but it’s cheap for a reason. Positives: -Big room , 2 large beds -Lovely pool -Close enough to ubud via taxi -Friendly staff but they keep to themselves, not much presence around the area unless you go looking for them . We did meet the manager /owner as We were waiting for our taxi To leave and he was very pleasant and helped us with our bags Negatives - cleaning of the pool area and outside rooms non existent. They bring you room service, if you eat outside then your plates will be left there all day. Many staff walk past and ignore the mess. There has been a pair of old boxer shorts and half empty water bottle beside the pool from when we arrived to when we left! - Pool itself is good but pool area needs updating. Cracked tiles, rotten wood etc - Bad nights sleep due to creaky beds,noisy aircon and a buzzing/whirring noise from another room/boiler/ fridge etc all day and all night which in the end became akin to torture to me! Had to find and use earplugs ! -only 2 electricity points in the room. One behind the desk which the fridge is plugged in to, so to use it you have to move desk and unplug fridge - Lack of mirrors (1, high up above sink in bathroom) - Tv wasn’t working properly, grainy signal - Bathroom was smelly and toilet constantly leaked and left puddle of water on the floor, shower rail fell down and hot water ran out before we all had a chance to shower . needs renovating - 4 towels for 5 people? -restaurant has inconvenient hours of serving food, small portions, everything comes wrapped in cling film (even hot drinks) and is cold on arrival -fridge containing water, coke, beer etc is padlocked and staff leave at night and security guard cannot access it. He did offer to go to the supermarket for us which was kind! All in all, it was a very cheap stay but it wasn’t that enjoyable. We were looking forward to leaving and spent most of our days out. Stay any longer than a couple of nights and you’ll be bored! Tip: try Cyan Sayan for a lovely breakfast/lunch/dinner Great coffee

While is Bali, we had to extend one more night in Ubud and we chose this hotel because there was a family room. However, when we checked in at about lunch time, we couldn't find any food. There was no food service available!! So we ordered mobile application food delivery service Grab to get something to eat. No waters, coffee, tea in the room. No in room phone line and wifi was very weak. The location was a little deserted and there were not many restaurants, kiosks around. It took about 15 min by car to the center of Ubud. The worst part was that there was a big group who had a pool party with a very LOUD music whole night. We couldn't rest and got very stressed because the room was right in front of the pool. When I talked to the desk that we would like some quietness and asked how to bring this concern to the person in charge, nobody seemed to be in charge of this hotel. The man simply said the staff went home!! He was the only on onsite that night and had no idea about our concern. The security guard at the gate. I felt then very unsafe. Obiviously this hotel is kind of a private resident without management and give one room away for a walk im guest. You cannot expect the solution from the management if you come across some problem. It was a terrible night and I don't quite recommend this place.

Resort was very nice, spacious room very clean and well maintained, staff was very very co operative, they allow us to make tea by our own, resort was little bit far from market just 5km approx, but we had taken bikes so that was not an issue, over all good for stay and relax

The rooms are super big and clean. It's quiet and a little bit out of ubud center. A big pool and the best thing is the lovely staff. Whenever we had a wish or a question they helped us. Also the manager is super nice and was always there for us. Thank you for everything:)