Puri Payogan Villa Reviews

Good 👍

The staff is very helpful and nice. But the room need to maintain and they need to change the curtain. The smell is too moudly and the room smell mouldy as well. I guess but the weather near to the mountain are more like that. Is too wet!!

The hotel / villa was simply dirty. Stained shower and bathroom facilities. Dust everywhere & mould in Bathroom. Dust everywhere especially under bed and furniture that could but had not been moved to clean. Moved rooms which was no better. Bugs and flies in the room. Should you still wish to stay here don’t say I didn’t tell you and do take your own towel!

fine, way to go there and back is so dark in the evening, Staff was nice and helpful. Use grab always, transportation and food. Little insects, and many lizards, frogs around. Nature sounds were amazing. Not much good view. If you are outdoorsy not staying in villa that much its okay.

Nice stay tucked away from busy Ubud. Enjoyed being in nature and the room was nice.

The place is a bit far from downtown area but the staff are very helpful and friendly.

The rooms are very spectacular and authentic, with a good on-site restaurant. The service is excellent, and the ambiance is cozy and inviting, making for a delightful stay.

Amazing villa, so beautiful

Good hôtel thanks you

Good hôtel

Great place to stay !

Room as described and generally clean. But big drainage problem in our bathroom, which led to having a flooded bathroom for 2 days !! After warning the staff of this problem, no measures were taken. It was after several repeated complaints that they finally called a repairman who came at 10:30 p.m. !! The staff therefore asked us to sleep in another room (not as good as ours). When returning to the room, it was not washed and full of shoe marks. The bathroom was not even scraped. We contacted the manager but without success, he decided to ignore our messages. After asking for compensation, they refused any refund. It was finally on the day of check out that they told us that it was up to us to take steps via the booking site to be reimbursed. But after wanting to make this request, the hotel refused it saying that compensation had been made. This is a scandal. In short, the staff doesn't care about their customers and their problems!

Good service, the location is a little far from the center but it's not too bad. The food, however, you have to plan to eat outside even for breakfast, I don't recommend it, as for cleanliness, if you are a neat freak, it's to be avoided, it's in the middle of the forest so there's a lot of dust on the carpets in the room but the mattress is very clean

The location is very good, close to the center of Ubud, 15 minutes by car, which makes it a quiet place, the staff is very friendly and helpful and the place is very nice.