Serela Legian by Kagum Hotels Reviews

very great very neat and clean place def will come back soon or later

Its cosy place for young people

Quite good hotel location & service. Cuisine no variety. During my 3 day stay, I ate soy sauce chicken for 3 days in a row. And the taste of the food is just ordinary

Get breakfast and be close to the beach at an affordable price... suitable for families

Great rooms, pool, poor breakfasts

The hotel is damp and dirty, there are too many Indians and South Americans The quilt was very dirty on the first night. I contacted Ctrip the next day to refund the next three nights. I booked a total of 5 nights. I lost one day to the time. Where did my friends book it? After submitting the application, the application was successful within one hour. , As a result, Ctrip refuses every day, every day, I don’t want to talk about the delay, and Ctrip will not use it again in the future, let’s say goodbye

Fast service

keren

This hotel is closed and we got scammed please report this. We paid full payment and when we go there this hotel already closed and not operated.. what a terrible management didnt tell us we book 2 month before.when we go there 12 am it already closed with fence. And not operation

Had superior deluxe suite no bar fridge extra $5 a day no in room safety deposit box no restaurant no bar breakfast included wouldn't bother hit and miss if it was on but was not really a buffet or it was in a plastic container rooms not finished off. Pool nice air con was good

Stayed 4 days for my short vacay in this hotel. I enjoyed my stay in this hotel cuz it's close to everywhere. Their staff is very helpful and accomodates to our request. Many cool restaurants nearby for sure.

Excellent customer service, good breakfast and strategic location. Affordable price and nice room. This hotel is perfect for those who needs accessibility to the brilliant restaurant next door, art market, and awesome legian beach. Tips from me is to choose the deluxe type room if you need a balcony, cause the superior room hasn't it.

Nice hotel first time been here its a lovely location and hotel so many food places and transport around enjoy me time here good nice and staff very helpful and very easy to get around with si many money exchanges places around

We stayed at this hotel before pandemic and it was lovely so we decided to stay again this visit , well I was most disappointed. The place is terrible . Dirty and stinks . Pillows were stained and really smelly . We had to ask them to change them . Bathroom smelled horrible and the fan vent was really dirty . Net curtin had mould stains on it . We had breakfast booked for two days . It was not what they had before it is not brought in from another place and brought to your room . We took one look at it and went out for breakfast . Really disappointed with how bad they have let this place go and will never stay there again .