Adiwana Bisma Reviews

Response from Property: Dear Guest,Thank you for sharing your feedback. We’re deeply sorry to hear about the issues you encountered in Building No.1. This is certainly not the experience we aim to provide, and we sincerely apologize for the wet conditions, unpleasant smells, and the cleanliness concerns you described.Your feedback is important to us, and we will investigate these matters immediately to ensure they are addressed. We understand how disappointing this must have been, and we appreciate you bringing it to our attention.Please know that your comfort and satisfaction are our top priorities. If you would like to discuss this further or if there is anything we can do to make amends, please feel free to contact us directly.Thank you for your understanding and for allowing us to improve.Warm regards,Gusti SwijanaGeneral Manager

Response from Property: Dear Nicolai,Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had an awesome stay at our hotel and that you found our staff to be very friendly. Our team is dedicated to ensuring our guests have a memorable and comfortable stay.We're delighted that you appreciated our convenient location within the Ubud area, with easy access to everything you need. Your recommendation to everyone is the highest compliment we can receive, and we truly appreciate it.It's wonderful to know that you enjoyed our delicious breakfast. We believe that a great breakfast sets the tone for the day, and we're glad it met your expectations.Thank you for choosing to stay with us and we all look forward to welcoming you back home again at Adiwana Bisma Ubud in the near future.With best regards,Gusti SwijanaGeneral Manager

Response from Property: Dear Baronbarbar,Thank you so much for your glowing review. We are thrilled to hear that you found our hotel to be one of the cleanest in Bali. We take great pride in maintaining high cleanliness standards, especially considering the proximity to bodies of water and the rainy season. We are delighted that the room remained dry and free from any humid smells.We appreciate your feedback regarding the clothes hangers, and we're glad that the availability of both metal and wood options catered to your needs. Our aim is to provide a comfortable and convenient experience for our guests, and we're happy that you found this aspect satisfactory.It's wonderful to know that you enjoyed the scent of the bath soaps, especially the bamboo fragrance. We're also pleased that the bathtub was extremely clean and that the water heater system worked efficiently for your convenience.We're delighted that our sustainability approach resonated with you, and that the option to reduce linen and towel changes aligned with your preferences. It's fantastic to hear that our staff provided warm and accommodating service, granting your requests with smiles.We appreciate your feedback about the limited vegan options on the menu at Pistachio, and we're glad that our team was able to Veganize other menu items to cater to your needs. We're also pleased that you found the live music in the evenings comforting.Thank you for your kind words and for choosing to stay with us. We're honored to have you as our guest, and we look forward to welcoming you back home again at Adiwana Bisma in the future.With best regards,Gusti SwijanaGeneral Manager

Response from Property: Dear Chunyan,Thank you for your wonderful feedback about your recent stay at our hotel. We're thrilled to hear that you had a great experience and that our staff left a positive impression with their polite and helpful demeanor. We take pride in delivering excellent service to our guests, and it's rewarding to know that we succeeded in making your stay enjoyable.We appreciate your suggestion regarding the placement of direction signs. We understand that as a first-time guest, finding your way around a new location can be challenging, and we apologize for any inconvenience caused. We will certainly consider your feedback and explore ways to improve the signage to assist guests in navigating our hotel more easily.We're glad that you found the location of our hotel to be very good, with the added benefit of being within walking distance of the Ubud center area. It's great to know that the convenience of our location added to the overall positive experience of your stay.Thank you once again for your kind words and for choosing our hotel. We're delighted to have you as our guest, and we look forward to welcoming you back home again at Adiwana Bisma Ubud for another exceptional stay in the future.With best regards,Gusti SwijanaGeneral Manager

Response from Property: Dear Linjiahao,Thank you for your enthusiastic review! We're absolutely thrilled to hear that you had a great experience staying with us! It's wonderful that you enjoyed the free upgrade and had a chance to experience the fantastic infinity pool with its breathtaking "forest" and mountain view. We're delighted that our breakfast met your expectations and that you found it great.We take great pride in our friendly and welcoming staff, and we're glad to hear that they made you feel at home throughout your stay. It's heartwarming to know that their greetings and hospitality left a positive impression on you.Being just a short 10-minute walk away from the heart of Ubud is definitely a great advantage, and we're pleased that you found our location convenient.We all look forward to welcoming you back home again at Adiwana Bisma Ubud for another memorable stay in the future! With best regards,Gusti SwijanaGeneral Manager

Response from Property: Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you were very satisfied with your stay with us. Our staff takes pride in providing attentive, polite, and fast responses to ensure a delightful experience for our guests. We're glad that you found them to be just that.It's wonderful to know that your room was sparkling clean and that you appreciated the high-quality bath products we offer. We strive to maintain a pristine environment for our guests, and it's great to hear that it met your expectations.We're especially pleased that you enjoyed the relaxing and skillful body massages at Tejas Spa. Being considered the best spa in Ubud according to your standards is truly an honor for us. We'll continue to provide top-notch spa experiences to ensure your utmost satisfaction.Thank you for recommending our hotel to others visiting Ubud. We greatly appreciate your support and endorsement. We look forward to welcoming you back home again at Adiwana Bisma Ubud for another enjoyable stay in near future.With best regards,Gusti SwijanaGeneral Manager

Response from Property: Dear Naicha,Thank you for taking the time to share your great review! We're thrilled to hear that you had a great experience staying with us.It sounds like you had a wonderful time at Adiwana Rice Field Rooms. The spacious room with a balcony offering a beautiful rice field view and the soothing sounds of ducks must have created a serene and relaxing atmosphere. We're glad you enjoyed the separate bathroom with a bathtub as well.We're delighted that you had the opportunity to experience the floating breakfast on the rooftop pool. It's fantastic to know that you found the breakfast delicious and the service excellent. Our team strives to provide exceptional service, and it's rewarding to hear that they met your expectations.Thank you for recommending our hotel. We greatly appreciate your trust and support. We hope to have the pleasure of welcoming you back home again at Adiwana Bisma Ubud in the future. With best regards,Gusti SwijanaGeneral Manager

Response from Property: Dear Guest,Thank you for taking the time to share your great experience and we are all glad to know you stay was enjoyable.We all look forward to welcoming you back home again at Adiwana Bisma Ubud in the near future.With best regards,Gusti SwijanaGeneral Manager

Response from Property: Dear Guest,Thank you so much for your kind words and for taking the time to share your experience with us! We are delighted to hear that you had a perfect stay and enjoyed the Balinese massage—it’s one of our guests' favorites! It's wonderful to know that you would choose to stay with us again on your next visit.We hope that next time, you will also have the chance to experience our floating breakfast—it’s truly a unique way to start the day!We look forward to welcoming you back home again at Adiwana Bisma Ubud in the near future.Warm regards,Gusti SwijanaGeneral manager

Response from Property: Dear Guest,Thank you for sharing such a detailed review of your stay! We’re delighted to hear that you appreciated the lunch box we prepared for your early schedule and that our staff's friendliness and attentiveness stood out during your visit.It’s wonderful to know that you enjoyed using our rooftop gym and took in the scenic views while working out. We’re glad the location of our resort made it convenient for you to explore Ubud’s temples, restaurants, and hiking trails.We appreciate your honest feedback on the food, and we’re happy that breakfast met your expectations. Your comments will help us as we strive to improve every aspect of our dining experience.Regarding the infinity pool, we understand your point about its size, especially when other guests are present, and we’ll take that into consideration.We look forward to welcoming you back home again at Adiwana Bisma Ubud in the future.Warm regards,Gusti SwijanaGeneral manager

Response from Property: Dear Guest,Thank you for sharing your detailed review! We're delighted to hear that you enjoyed the beautiful views of the Ubud rice fields from our hotel. It's great to know that you found our staff friendly and appreciated the spacious, clean accommodation and bedding.We’re glad you had a bug-free stay and that the location suited your needs, being just a short walk from the main street. Your feedback about the slight, pleasant smell and the pool's size is noted and appreciated.Overall, we’re pleased to hear you liked your stay with us. We look forward to welcoming you back home again at Adiwana Bisma Ubud soon for another enjoyable experience.Warm regards,Gusti SwijanaGeneral Manager

Response from Property: Dear Heinrich_Kun,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed our spa facilities and found the room environment and service to your satisfaction. It's wonderful to know that you were able to capture the beauty of the sunset from our terrace - those moments truly are unforgettable. We look forward to welcoming you back home again at Adiwana Bisma ubud for another memorable stay in the near future!Warm regards,Gusti SwijanaGeneral Manager

Response from Property: Dear Bunny33,Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the Nanyang decoration style of our hotel and noticed the effort put into its design. We're also glad that you enjoyed the availability of breakfast and the pleasant atmosphere at our outdoor restaurant.However, we sincerely apologize for any inconvenience caused by the musty smell and excess moisture in your room. Your comfort is of utmost importance to us, and we regret that we fell short in this aspect. Please rest assured that we take your comments seriously, and we are already working to address these concerns to ensure a more comfortable stay for our guests in the future.We appreciate your understanding and hope that, despite this issue, you were able to enjoy the other aspects of your stay. If your travels bring you back to our area, we would love the opportunity to provide you with an improved experience.Thank you again for choosing to stay with us and look forward the opportunity to welcoming you back again in the future.Warm regards,Gusti SwijanaGeneral Manager

Response from Property: Dear Youer2018,Thank you very much for taking the time to share your best experience and we are thrilled to know that your stay was enjoyable.We all look forward to welcoming you back home again at Adiwana Bisma Ubud in the future.Warm regards,Gusti SwijanaGeneral Manager