Pantai Lepang, Jl. Subak Lepang No.16, Takmung, Kec. Banjarangkan, Bali, Province of Bali, 80752, IndonesiaView Hotel Details
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Wyndham Tamansari Jivva Resort Bali Guest Reviews
4.1/5
Very Good
104 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.1
Service4.3
Cleanliness4.1
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All reviews(104)
Positive reviews(95)
Reviews with photos/video(40)
Awesome stay(47)
Friendly owner(21)
Quiet & comfortable(14)
Great location(10)
Loved the beach(9)
Tasty food(8)
Classy environment(6)
Negative reviews(9)
Peter
Studio Suite Garden View King
Stayed in Aug 2024
Couples
8 review
2.0/5
Posted on Aug 10, 2024
This hotel is falling to bits and infested with wildlife. Should have been renovated years ago. Definitely not deserving of its current star rating which really makes me question the Trip.com rating and review system. When it opened so many years ago it would have been wonderful, but as of August 2024 it’s a dump. Given the price I didn’t expect it to be perfect, but don’t be fooled into thinking you’re going a bargain like we did. Here are some highlights: a bat living on our balcony and numerous bat droppings on the balcony and chair; a large hole in the roof above the balcony; dirty outdoor bath; holes, rust and dingy fittings throughout the property; abandoned bungalows and a dead flower garden to the side; murky swimming pool; abundant flies at dinner; bird droppings on furniture; unappetising breakfast spread; overpriced restaurant and you’ve nowhere else to eat; very slow to get food even when not busy; wild dog roaming nearby property; broken gym equipment; no mosquito repellent on request. Overall it has absolutely no charm and was a waste of two nights in Bali. We cut our booking short and went elsewhere.
6/16
Response from Property: Dear Mr. Peter,Thank you for taking the time to share your feedback. We deeply regret to hear about the issues you encountered during your stay. It’s clear that we did not meet your expectations, and we sincerely apologize for the inconvenience and discomfort you experienced.We are concerned about the maintenance and cleanliness issues you mentioned, including the presence of wildlife, damaged fittings, and the state of the swimming pool. This is not reflective of the standards we strive to uphold, and we are taking your feedback seriously to address these concerns promptly.We also apologize for the problems with the breakfast spread, restaurant service, and the gym equipment. Your comments about these areas will be used to make necessary improvements to ensure a better experience for our future guests.We understand your decision to cut your stay short and are truly sorry that we were unable to provide you with a more enjoyable experience. Thank you for bringing these issues to our attention, and we hope to have the opportunity to make things right in the future.Best regards,Wyndham Tamansari Jivva Resort Bali
Guest User
Deluxe King Room
Stayed in Aug 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Sep 9, 2024
Excellent room. Really big with nice sitting area, balcony, good working desk. Also loved the bathroom.
Had some problems getting the safe to work but eventually were fixed.
There is not much micro economy outside and just one restaurant. I did manage to get Grab from the hotel.
The hotel runs a great shuttle to Semarapura and Goa Lawah, it's free but you tip the driver and guide and pay for entry to the various sites.
The spa area is nice but the treatment I had was not very good.
6/7
Jojothepublic
Studio Suite Ocean View Twin
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
I'm booking for my honeymoon. Even just for 2 days and 1 night.
But they're giving the best services plus they decorate the room that I've booked. (Sorry I'm not take a photo of the room), best breakfast, best Sunrise view.
Such a World-Class hotel.
Response from Property: Dear Mr/s. Jojo,Thank you for your wonderful review. We are thrilled to hear that you chose our hotel for your honeymoon and that you enjoyed your stay, even if it was for a short time. It’s great to know that you appreciated the room decoration, the breakfast, and the sunrise view.Your kind words about our service and hotel mean a lot to us. We hope to welcome you back for another memorable stay in the future.Best regards,Wyndham Tamansari Jivva Resort Bali
John84
Superior King Room
Stayed in Mar 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Mar 12, 2024
It is amazing place for chill and relax. I really recommend it for people who want to enjoy the beach and chill and have a great time.
6/20
Ofentse
Superior King Room
Stayed in Jan 2024
Solo travelers
9 review
4.5/5
Great
Posted on Jan 10, 2024
Beautiful hotel and amazing location. There's a mean beach by the hotel with black magnetic sand ♥️. I loved it here and hoped I could stay longer... #Bali
Response from Property: Dear Mr/s. Ofentse,Greetings from Wyndham Tamansari Jivva Resort Bali,,Thank you for your review, we are delighted to hear that you enjoyed and have a wonderful experience during your stay with us.We truly appreciate your kind review, and we look forward to welcoming you back for another memorable stay in the Future.Yours Sincerely,Wyndham Tamansari Jivva Resort Bali
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
2 review
4.7/5
Amazing
Posted on Mar 19, 2024
Hotel keren nyaman lengkap asri &
harga hemat top swimming pool
Guest User
Deluxe King Room
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 1, 2024
The room was comfortable, clean and very quiet. Staff were friendly and always smiling.
Response from Property: Dear Sir/Madam,Thank you for your kind feedback. We’re delighted to hear that you found your room comfortable, clean, and very quiet. It’s wonderful to know that our friendly staff made your stay even more enjoyable.We look forward to welcoming you back in the future for another pleasant stay.Best regards,Wyndham Tamansari Jivva Resort Bali
Nizam Abdul Wahab
Superior King Room
Stayed in Dec 2023
Family
3 review
2.7/5
Posted on Dec 29, 2023
Booked for 2 nights but checked out early stayed one night only. Bored location for kids. Reception slow during check in need to wait 15-20minutes even the counter reception empty. Facilities for kids only pool. Far from grocery, cafe close early no activities the cafe near the pool. The food also bad, ordered Tomyam but too salty the taste no like tomyam really frustrated since the price quite expensive. Ordered pizza too thin with less topping on the top kids eaten only half of the pizza the really bad. really sorry to say, it is pain when say the truth.
Response from Property: Dear Mr/s. Nizam,Greetings From Wyndham Tamansari Jivva Resort Bali,,Thank you for taking the time to share your feedback with us. We appreciate your honesty, as it helps us to continually improve our services in the future.We do apologize for the inconvenience caused during your stay with us, and we looking forward to get an opportunity to serve you better in the future.Yours Sincerely,Wyndham Tamansari Jivva Resort Bali
dewa suputra
Deluxe King Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 19, 2023
What an amazing stay. Came for anniversary, sureprised for the anniv set up swan towel and the tasty anniv cake. It was amazing. Check in was quick and the staff are vary helpfull, you only need to sit on the nice sofa and enjoy the loby while being registered. Only need aminute the reception direcly informed that the room is ready and the bellman assist us to the room. The bellman is very helpfull, explaining all the facility completely. We got upgraded to suite ocean view which was amazing. The room is spacious with beautiful interior design. The pool at the balcony is just obviously sweet. The hotel landscape also very nice, we really love it. Will be back for sure. Thank's for the good man, thank you Wyndham.
Response from Property: Dear Mr. Dewa,Greetings from Wyndham Tamansari Jivva Resort Bali,,Thank you for your review, we are delighted to hear that you enjoyed and have a wonderful experience during your stay with us.We truly appreciate your kind review, and we look forward to welcoming you back for another memorable stay in the Future.Yours Sincerely,Wyndham Tamansari Jivva Resort Bali
callmepram
Superior King Room
Stayed in Nov 2023
Family
3 review
4.5/5
Great
Posted on Feb 17, 2024
Nestled along the pristine coastline, the beachfront hotel room offers a secluded retreat far from the hustle and bustle of city life. Surrounded by the soothing sounds of crashing waves and the gentle rustle of palm trees, this tranquil oasis promises a serene escape for those seeking solitude and relaxation.
While the hotel may be far from the bustling city centers and tourist attractions, its remote location adds to the allure of the experience. Here, guests can truly disconnect from the outside world and immerse themselves in the tranquil beauty of their surroundings.
However, it's important to note that the remote setting also means limited access to nearby amenities and dining options. Guests should come prepared with essentials and be willing to embrace the simplicity of beachfront living.
In conclusion, the beachfront hotel room offers a serene haven for those seeking solitude and natural beauty. While its remote location may deter some, those who value peace, privacy, and panoramic ocean views will find it to be a blissful retreat worth the journey.
Response from Property: Dear Mr/s. Pram,Greetings from Wyndham Tamansari Jivva Resort Bali,,Thank you for your review, we are delighted to hear that you enjoyed and have a wonderful experience during your stay with us.We truly appreciate your kind review, and we look forward to welcoming you back for another memorable stay in the Future.Yours Sincerely,Wyndham Tamansari Jivva Resort Bali
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The best hotel, good service, friendly staff, the location is also great. Thanks!
Response from Property: Dear Sir/Madam,Thank you so much for your wonderful feedback! We’re thrilled to hear that you consider us the best hotel and that you enjoyed our service, friendly staff, and great location.We appreciate your kind words and look forward to welcoming you back in the future.Best regards,Wyndham Tamansari Jivva Resort Bali
Brian De Luzuriaga
Studio Suite Ocean View King
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 18, 2024
A good hotel if you want to get away from the hustle and bustle of the city.
Response from Property: Dear Mr/s. Brian ,Thank you for your kind words! We’re delighted to hear that you found our hotel to be a perfect retreat from the hustle and bustle of the city. It’s wonderful to know that our peaceful environment provided you with the escape you were looking for.We appreciate your feedback and look forward to welcoming you back for another relaxing stay.Warm regards,Wyndham Tamansari Jivva Resort Bali
Ivan Pranovich
Superior King Room
Stayed in Mar 2024
Solo travelers
43 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Nice hotel. Good clean comfortable rooms. Restaurant is at the beach club with good quality of food. Easy access to beach pedestrian area. Parking for motorbikes and cars inside. Overall enjoyed my silent stay here. Only remember that it’s not touristic area near the hotel. Only this hotel is in the area.
Response from Property: Dear Mr. Ivan,Thank you for your positive feedback! We’re delighted to hear that you enjoyed your stay with us and found the rooms clean and comfortable. It’s great to know you appreciated the quality of food at our beach club and the easy access to the beach pedestrian area.We also appreciate your understanding of our location being in a less touristic area. We’re glad that you enjoyed your peaceful stay and found our parking facilities convenient.We look forward to welcoming you back for another enjoyable stay.Best regards,Wyndham Tamansari Jivva Resort Bali
Guest User
Superior Twin Room
Stayed in Aug 2023
Couples
6 review
5.0/5
Outstanding
Posted on Aug 18, 2023
Staff was great! Breakfast was delicious. My room was very comfortable with a great view. WiFi and air con was excellent. Peaceful location.
My only issue was people on FaceTime or listening to their phone without ear phones at the restaurant . I wish there was similar rule to no smoking at the tables no loud cell phone use. I don’t mean children playing on the phone. Adults listening to videos and music full blast.
Had a lovely stay. Nice area away from the hustle near the airport.
JCAbroad
Studio Suite Ocean View Twin
Stayed in Jul 2023
Couples
15 review
4.5/5
Great
Posted on Jul 27, 2023
We had an amazing stay here. Almost everything was perfect with only a few small bothersome things. If you're looking for that private black beach experience, you've got it at this hotel. The beach really is as black and natural as you can hope for.
A lot of reviews say that you can't swim in the beach and that is only true of the beach area directly in front of the hotel as the waves crash against the rock wall. However, there's a good swimming beach a few meters to the left.
As for the room and hotel, we were very comfortable and happy in the ocean view room. We were close to the restaurant and could hear faint sounds in the mornings and evenings but the ocean waves muffled most of the noise.
The private pool on our balcony was interesting but unnecessary. A bit cold and messy from the birds nesting above. Honestly, a top floor room without the pool would have been better as there's two perfectly good swimming pools downstairs anyway.
The breakfasts were nice and changed over the two days we were there.
Staff were amazingly friendly and helpful.
It was a great place to stay for a few nights. Longer might have felt boring as there's not much to do nearby but the hotel does offer day tours to compensate.